DEGIRO Reviews 

5,616
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and accessibility, making it suitable for both experienced traders and beginners. Many users highlight the clear interface, excellent information, and educational resources available, which help them understand and manage their investments effectively. The pricing is frequently mentioned as reasonable and consumer-friendly, with many appreciating the low transaction costs compared to other services. However, some people mentioned a decline in customer service quality, citing slow responses and difficulties in resolving issues. A few other people also felt that the fees have become less transparent and more expensive over time, differing from what is advertised.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, frequently describing the platform as... See more

Price

Reviewers mention positive feedback about price, often highlighting affordable costs, low buying costs for... See more

Website

Consumers find the website to be positive, with many reviewers describing it as convenient, user-friendly,... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting quick, helpful, and... See more

Service

People report ambiguous experiences with service, with some customers praising the good information,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in... See more

Company replied

Rated 4 out of 5 stars

I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my... See more

Company replied

Rated 5 out of 5 stars

It is very easy to find information on this platform about companies or ETF's. It is rather complex but simply shown so if you dive a bit deeper into what these numbers mean, DEGIRO is the place to fi... See more

Company replied

Rated 5 out of 5 stars

Exceeding my expectations in any sense, whether it is fund info, order placement process and execution (regularly well over limit value), excess to way more stock exchanges and funds than my other b... See more

Company replied


Company details

  1. Investment Bank
  2. Finance Broker
  3. Stock Broker

Written by the company

DEGIRO is in 2008 opgericht in Amsterdam en is uitgegroeid tot een van Europa’s grootste en meest vertrouwde online brokers. Op dit moment vertrouwen meer dan 3 miljoen klanten in 16 Europese landen op ons krachtige platform om wereldwijd te beleggen tegen ongekend lage tarieven. Beleggers krijgen toegang tot meer dan 45 markten in 30 landen en een breed aanbod aan beleggingsproducten, waaronder aandelen, ETF’s, obligaties, opties en futures. In verschillende landen zoals Nederland, Spanje, Frankrijk, Duitsland, Italië, Ierland, Portugal en Griekenland kunnen klanten ook beleggen in cryptovaluta. Zo stel je eenvoudig een gespreide portefeuille samen binnen één beleggingsrekening. Ons platform combineert innovatieve technologie met persoonlijke klantenservice via telefoon en e-mail in je eigen taal. Of je nu een beginner bent of al wat ervaring hebt, je profiteert van transparante tarieven, slimme tools en een soepele beleggingservaring. Als onderdeel van flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK) combineren wij gebruiksvriendelijke technologie met de financiële stabiliteit van een toonaangevende Europese broker. Onze focus op waarde, betrouwbaarheid en servicekwaliteit is erkend met meer dan 100 internationale awards. DEGIRO helpt beleggers met efficiënte, transparante en gebruiksvriendelijke oplossingen die hen ondersteunen om hun financiële doelen met vertrouwen te bereiken. Met beleggen kun je je inleg verliezen. Dit is geen beleggingsadvies.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

All reviews

(5,616)

523 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy platform for beginner investors

I recently started investing through DEGIRO and found the platform easy to use. Creating an account and depositing funds was straightforward. I was able to find ETFs such as VWCE without difficulty, and the order process was clear. As a beginner investor, I appreciate the low fees and the educational information provided on the platform. So far, my experience has been positive.

July 9, 2026
Rated 5 out of 5 stars
DEGIRO logo

Reply from DEGIRO

Hi Julio,

It's fantastic to hear that you find our platform clear and simple! We appreciate you sharing your thoughts, as your feedback is truly valued. We're committed to making your experience as seamless as possible. If you have any suggestions or need assistance, feel free to let us know. 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Easy to do everything


Easy to do everything

June 22, 2026
DEGIRO logo

Reply from DEGIRO

Hi Santiago,

We're delighted to hear that you find everything easy to do! Your experience is important to us, and we appreciate your positive feedback. Thank you for trusting DEGIRO. 😊

Met vriendelijke groet, DEGIRO

Rated 5 out of 5 stars

Simple and affordable site to trade in…

Simple and affordable site to trade in stocks.

June 21, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi,

It's fantastic to hear you find our platform both straightforward and budget-friendly for trading! Your positive feedback truly motivates us to keep enhancing the user experience. We’re committed to providing a reliable and accessible service for all our users.

Met vriendelijke groet, DEGIRO

Rated 5 out of 5 stars

Wholesome information and a great…


Wholesome information and a great oversight in positions chosen to invest in

March 2, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Chris,

It's wonderful to see you appreciate the quality information and oversight in your investment choices! Your satisfaction truly inspires us to continue delivering valuable insights. Thank you for your feedback! 😊

Met vriendelijke groet, DEGIRO

Rated 2 out of 5 stars

Request for improvement almost ignored.

The platform does not show actual stock price after market closure eg Nasdaq. This influences your balance heavily. Trust in a broker depends on showing actual stock prices and as customer to be able to act with the proper information. Winners Losers are often not shown in right order. Very disappointing customer approach after several requests for adjustments.

June 19, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,

Thank you for your feedback. We’re sorry to hear about your experience with the platform and that your requests have not met your expectations. For some exchanges and data sets, real-time price information depends on specific data access or subscriptions you can also add to your platform.

Your comments about the winners and losers display are also valuable, and we will share them with the relevant teams as we continue improving the platform.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

clarity and helpful


clarity and helpful

June 16, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Ruddi,

It's good to hear that you find our platform clear and helpful! Your experience is important to us, and we're thrilled that you're enjoying your time with DEGIRO. If you have any more feedback or suggestions, feel free to share! 😊

Met vriendelijke groet, DEGIRO

Rated 5 out of 5 stars

Easy to use

Easy to use, with low buying costs for their core ETFs. Ideal for in The Netherlands.

June 13, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Jesse,

We're delighted to hear you find it easy to use and appreciate the low costs of our core ETFs! Your positive experience truly reinforces our commitment to providing a great investment platform.

Met vriendelijke groet, DEGIRO

Rated 2 out of 5 stars

Decent platform trouble to withdraw

Decent platform, good to reach out by phone in English when needed.

I was afraid of being a scam since I could not withdraw money over the last 4 months. I did it now for the first time since I opened my account 6 months ago.

Good data and insights, but after such a struggle to withdraw (I literally tried several times), I don’t trust it enough to put more money on it.

June 11, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello G,

It’s great to hear you can reach the team by phone in English when you need help, and that you finally managed to withdraw. We know how unsettling it is when withdrawals do not go through, and that experience is exactly what makes trust so hard to rebuild.

Thank you for sharing both what worked and what didn’t, it helps us see where the experience needs to feel smoother and more reliable for people.

If you need assistance with a withdrawal, please contact our Service Desk team at clients@degiro.com. We appreciate you sharing your experience, and we hope things feel better for you soon!

Kind regards,
DEGIRO

Rated 5 out of 5 stars

It has good range of stocks and ETFs

It has good range of stocks and ETFs. Its easy to use, secure and costs are ok.

June 10, 2026
DEGIRO logo

Reply from DEGIRO

Hi Parag,

Your positive feedback about our range of stocks and ETFs is truly appreciated! We're delighted to hear that you find the app easy to use and secure while enjoying reasonable costs. Your experience means a lot to us, and we're here to support you anytime! 😊

Best regards,
DEGIRO

Rated 5 out of 5 stars

Fast order execution

Fast order execution, reliable broker

June 8, 2026
DEGIRO logo

Reply from DEGIRO

Hi Edoardo,

We appreciate your feedback on the quick order execution and reliability! Your support means a lot to us. Thank you for trusting DEGIRO, and we look forward to continuing to provide you with a great trading experience. 😊

Met vriendelijke groet, DEGIRO.

Rated 5 out of 5 stars

Great platform

Great platform, very easy to use. Good job!

June 3, 2026
DEGIRO logo

Reply from DEGIRO

Hi Victor,

We truly appreciate your kind words and are glad you find the platform easy to navigate! Your positive experience reinforces our commitment to providing a user-friendly investment platform.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Eesy trades

Nice easy trades in my portfolio. Selecting, decision and seamlessly execution.

May 31, 2026
DEGIRO logo

Reply from DEGIRO

Hi,

We're delighted to hear that you're enjoying the simplicity of trading! Your positive experience with selecting and executing trades means a lot to us. At DEGIRO, we strive to make investing easy and accessible for everyone. If you have any questions or need assistance, feel free to reach out to our Service Desk.

Met vriendelijke groet, DEGIRO. 😊

Rated 5 out of 5 stars

trustworthy

trustworthy, fast and not expensive

May 21, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Luc,

Thank you for your wonderful feedback highlighting our app's reliability, speed, and affordability! We’re thrilled to hear that DEGIRO meets your expectations. Your trust means a lot to us, and we’re here to support you every step of the way.

Met vriendelijke groet, DEGIRO

Rated 5 out of 5 stars

Cheap

Cheap, good overview, nice options.

May 20, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi!

Thank you for your great review. We’re glad you’re experiencing it as cheap, with a good overview and nice options. Our team works hard to keep DEGIRO simple and cost-friendly, so it’s great to hear that you’re enjoying it. 🙌

Met vriendelijke groet, DEGIRO

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