Deichmann Reviews 590

Well what went right is the question 🤔 After purchasing 2 pair of sketchers slip ons one being white I paid for that pair to be put through their protection machine as was told this would keep them repellent of dirt, rain and salt and protects from bleaching from the sun, But after two days of normal wear they look like this? So the question is why are my trainers looking like this????? Rather dirty, Pity I couldn't include a photo

Never had a bad experience with Deichmann, whether it's in the shop or online their staff are very wecoming, friendly and helpful. Decent selection of schoes and accessories. Delivery prompt and full tracking available. Prices are okay for quality compared to other stores and they do offer regular discounts as well.

I seriously don't know what has happened to Deichmann, they used to be good quality but not anymore. I shall definitely not be buying from them ever again. My most recent purchase from them is a pair of boots & within a few short months they're falling apart. I've only worn them about a dozen times & the sole on the right one is flapping right open. I emailed Deichmann but have been totally ignored, typical just like MOST companies today they take your money & then they're not interested or bothered in the slightest that they've sold you shoddy, inferior rubbish. I think they must have changed their supplier to be turning out such utter tat. Don't bother people wasting your money & go elsewhere like I intend to.

Amber, at Deichmann, Broadmead, Bristol was very helpful and friendly

Ordered mens BLACK crocs size 10, white crocs size 11 have been sent!! Tried calling the helpline number no one answers.

this is the first time I have ordered from Deichmann online and have always gone to their shop in Bromley but the website gave me many more options and choices. Delivery came within 3 days

Still not received my order, looks like evri have lost it. Deichmann being really unhelpful have taken my money and won’t send another pair out, waiting for the useless evri to reply won’t be ordering from them again !

Visited the Irvine store for a pair of sandals. Found a pair that I liked and were very comfortable at a reasonable price.

Ordered two pairs of different girls school shoes. I was sent an odd pair which didn’t match. I didn’t notice this myself for several weeks after the order due to them looking quite similar and she had been wearing the other pair.
Customer service is a waste of time. No help. Looking at previous reviews I Can see this is a regular occurrence. Now left with an odd pair of shoes which I have no use for.

Very good place to buy shoes trainers and so on

I have placed a few ordered here recently including a pair of shoes for my 1 year old daughter. After one wear (not even a few hours) the shoes started to come apart from the soles.
I sent an email asking if I can send them some images of the shoes and get a refund. The images (along with my order details, as I only collected them 1 week earlier) do show that the shoes are practically brand new, yet are coming apart already.
“Customer services” (when they eventually replied) were very unhelpful and asked me to return them to store or via Evri for a refund. I said that I don’t see why I should make a special trip to trip to store, which is not exactly local, when I can show in the images how poor quality the shoes were, and how they were falling to pieces.
I was then told that I still have to return the shoes.
So now, I will return the shoes, along with every other order I have placed with them recently, and will shop elsewhere in future.
Thanks for nothing Deichmann 👍

Visited Norwich store.
Clean & tidy.
Staff sounded cheerfull whilst I was shopping round.
Lady went the extra mile to help me & was friendly when paying.

Placed an order with Deichmann ( Nike Trainers ) and when the order arrived it was completely two different trainers, so was disappointed but refund was very prompt.

Placed an order with Deichman. Paid for shoes and delivery. Evri were delivering. Evri said they had delivered. They had not. I have CCTV , I was also in the house. No delivery. I contacted Deichman to say I have not received the shoes. Sent two emails up to now. They have not even replied. They have my money. I have no shoes.

Very happy with deichmann placed my order and received it promptly

Order came quick. 4-5 days. Returns were easy, as could be returned to any store. I managed to find in store what I was looking for actually. I love the prices, as they are really good especially in sale.

Placed order in store as no size in stock. Waited 5 days nothing arrived, contacted for a refund was advised will be in my account 3/5 days. Week later still nothing. Contacted them again and again. Causing inconvenience to me having to go out again shoe shopping (men hate to shop) expense on fuel and time. . I’m still waiting on my money back and no compensation offered for poor experience

Fast delivery

Bought a pair of Mary Janes from here for my birthday. Wore then once indoors and they totally totalled my feet. I could hardly walk in them and I only wore them for 2 hours. Tried to return them telling the manager that they were only worn indoors and how they hurt my feet and she gave me a gift card. Why would I want a gift card I want my money back I only wore them 2 hours indoors!! I could never wear them again cause of the agony. The audacity Deichmanns have for selling a terribly made shoe and then not allowing refunds is disgusting. Will never be returning here again.

Straight forward collection service from a store of my choice without the postage fees 👊