i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.
29 Station Road, rm11 2ht, Harold Wood, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jacqui and her team made securing the property for our new home stress free.
They were professional and supportive in every aspect. It was an absolute pleasure to have Jacqui appointed to us as Sales Progression Officer.
Exceptional service!!!
Thank you Delany's

Reply from Delaney's
I just want to give a big shout to to a wonderful lady, her name is jackie & she has been a great support for me in me buying a house. She has been extremely reassuring supportive and highly dedicated. She responds in fast pace with any queries I may have had, and she has done it most professionally. The team in deelanys are very supportive, pro active and very professional in their work. I'm sending this honest review not only for myself, but for those who are looking for professional excellence this is the company you should look for. Thank you Jackie for the hamper, it was a very kind gesture from the deelanys team. You guys are the best in your work ethic. Keep up the great work! :)

Reply from Delaney's
Jacqui , John , and all from Delanies has been absolutely fantastic throughout this process. We would thoroughly recommend to friends and family in the future. They made it very easy by answering our questions and explaining everything thoroughly. Thank you so much for all of your help and excellent service,Jozsef and Maria

Reply from Delaney's
They made the whole moving process less stressful, all of the staff go above and beyond, nothing is ever to much trouble, professional and highly recommended

Reply from Delaney's
Delaney's Estate Agent were very professional, they were always happy to follow up on any enquiries we asked them to make. Jacqui White and the rest of the team were very approachable what ever the circumstances and we have been extremely pleased buying our new home through them. There was never a time when I didn't feel I couldn't talk to them. On the day of collecting the keys, I was presented with a beautiful hamper basket which was a lovely gesture and we immediately felt the warmth and kindness from them which was a positive start to moving into our new home! Thank you everyone at Delaney's for your services as property buyers we have been so pleased.

Reply from Delaney's
The quality of service, support on all level of
unexpected situation that raised, went above and beyond in their effort to resolve issues that came up.
Without the overwhelming understanding of Jacqui and Lee I don’t believe I would have had the property I have now. Thank you so much.

Reply from Delaney's
Delaney's at Harold Wood were recommended to me and have not disappointed. They have recently dealt with the sale of my late Mother's property. Whilst this has been a very emotional time Jacqui has been very supportive and patient in explaining everything in detail. Nothing has been too much trouble she kept me regularly updated with prompt responses. I am extremely pleased with everything the team at Delaney's have done for me and wouldn't hesitate to recommend them.

Reply from Delaney's
Our move has not been the most easy from start to finish but Delaney's supported us throughout every part of the process.
Jacqui is simply amazing, her communication, compassion, understanding at times of great stress and dogged determination was just what was needed. I truly believe we would not have exchanged and be on the brink of moving if it was not for her. This has also be echoed by others in the chain who have had a different agent and have not had the same experience, in the end Jacqui helped us all. Thank you so much Jacqui,
The wider team, especially Lee, were also so supportive. Thank you to you all, without you we would not be moving to our dream home!

Reply from Delaney's
Delaneys Estate Agents were very helpful and friendly from the off, they stepped in when we had been let down badly by another Estate Agents in Harold Wood.
Lee, John & Jackie kept us updated through the whole of our house sale even when they had nothing to update us with ! We were quite stressed with our house, but they fully understood how we felt & were so understanding. I have highly recommended Delaneys to friends already and would advise anyone to use them, at the Harold Wood branch, they really are worth their fee. We completed on 30th September 2022. P n D

Reply from Delaney's
Good team work when Lee gets involve.. Jacqui is fantastic in follow and updating the info. Highly recommendable.
Their fee is not too high.

Reply from Delaney's
This was the best ever rental experience I had over the last 3 years. Ruth, Asleigh, Carl and Anna have been looking after me and the property on a superior professional basis.

Reply from Delaney's
It has been an absolute pleasure to work with Jacqui from the Sales Progression Team. She has been above and beyond to resolve everything regarding the purchase of my new property, one of the most painful things I have ever done in my whole life due to solicitors. She was chasing constantly, fighting every corner and really caring about the situation. She is just awesome. Thank you so much for all your hard work!

Reply from Delaney's
A huge thank you to Delaney’s who have been absolutely amazing throughout my whole move, right from the very start to the finish. Jacqui has been incredible throughout and has gone above and beyond to help me, explain everything thoroughly and given so much of her time to me with so much patience. She has kept me calm throughout and been there for me and has been so kind and thoughtful to me, I want to say a huge thank you to her., it is so appreciated. Also to Lee for selling my house quickly and helping me with out as well and to the whole of the Delaney Family who have been so incredibly helpful, kind and productive. They have all given up their time, got things actioned quickly and productive and extremely professional with such a warm welcome.
Nothing is ever too much for Delaney’s and I couldn’t recommend them enough! I would have given them five stars PLUS if there was the option!! I’m now so excited to start my new journey in my new home thanks to Delaney’s x

Reply from Delaney's
Jacqui and the team made the move as seamless as possible. We accepted an offer on the 31st May and completed on the 5th August. Although our move was very difficult as it was a separation, Delaneys dealt with it with compassion and professionalism.

Reply from Delaney's
Had a great buying experience with Delaneys, buying a house is super stressful but Jacqui and Jemma were supportive throughout and incredibly friendly. I would recommend Delaneys to anyone selling or buying

Reply from Delaney's
Delaney’s is probably one of the best Estate agents in Romford. My experience with them is nothing but fabulous. They are very professional and helpful. Their prompt actions to help out their tenants are amazing. Jo, Michelle and many others at their Harold wood Branch are superstars. I highly recommend them as I will be acquiring their services in future as well.

Reply from Delaney's
Big thanks to Jacqui, she has been great help in providing us with updates. She was always happy to answer any queries we had and ensuring we are aware of what’s happening every step of the way.
Thank you Jacqui for speeding up the process for us!

Reply from Delaney's
What can I say that hasn`t been said already. Absolutely first class service from beginning to end of our sale. Jacqui went above and beyond anything we could have expected of her. She was there whenever we needed her and kept us up to date with the progress of our sale, even liaising with solicitors on both sides to ensure a smooth transaction. We highly recommend this estate agents.

Reply from Delaney's
Excellent service even when obstacles appear from solicitors..Recommended totally

Reply from Delaney's
Delaney’s were fantastic. Right from the viewings to managing the entire process and daily updates with myself and both side Soliciters, they were on top of everything. I could secure my new Home very smoothly with them. Thanks to all and especially Jacqui :-) It was a pleasure to deal with Delaneys

Reply from Delaney's
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.