delicieuxchocolat (dechoc) Reviews 

27
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always get their plant based bars for Xmas from the in laws who live in Meltham, and it’s always a highlight.

Rated 5 out of 5 stars

Really lovely chocolate I was quite surprised because of it being Ruby I expected very pink and sweet. Not so!! It was creamy. Punchy and delicate at the same time. Ordering and delivery was very effi... See more

Rated 5 out of 5 stars

Decided to treat myself to the subscription - 1st bar of chocolate hand delivered (local delivery). Absolutely gorgeous chocolate. The aim was to make it last but I'm afraid it was too good! Definitel... See more

Company replied

Rated 2 out of 5 stars

Order delivered late, no communication received to advise of delay or when delivery could be expected, requested gift message not included. Cannot comment on chocolates as they are a gift but the box... See more

Company replied

Company details

  1. Chocolate Artisan
  2. Chocolate Shop
  3. Confectionery

Written by the company

Luxury Handmade Chocolate, made in Yorkshire by Award-Winning Pastry Chef and Chocolatier, Reece Hunt.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(27)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Yorkshire Peach recommendation didn’t disappoint

Saw the Yorkshire Peach (Lisa - YouTuber) get a box of these as a gift from dechoc and she raved about them so we wanted to try… we were not disappointed. The caramelised white chocolate bar was our absolute favourite… will definitely be ordering the larger version of this soon.

June 25, 2023
Rated 5 out of 5 stars

Amazing chocolate

Absolutely fantastic I absolutely love the chocolates I ordered the small sizes to try and some hot chocolate and oh wow they are absolutely delicious I definitely will be buying again they are the best chocolate I've ever tasted and the hot chocolate is divine I highly highly recommend them for hot chocolate and ordinary chocolate they are absolutely delicious I didn't expect the quality and the flavours that I did, it really is the best chocolate and hot chocolate out there and the packaging is really sweet also.

June 18, 2023
Rated 5 out of 5 stars

Great company

Just received my 2nd order and I was not disappointed. Beautiful chocolate and hot chocolate is amazing. Will be ordering again soon.

June 23, 2023
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent!

I have sent a couple of Délicieux gifts to friends for a birthday or as a thank-you. Both times they were really pleased. Thank you for making me look good and for providing a unique gift option and for the great service!

January 5, 2023
Rated 5 out of 5 stars

Such a great service and yummy

Such a great service! I ordered local delivery at approx 2.30 pm and by at the latest 4.30pm they were delivered. I had bought 4 lots of small bars and the shop had gift wrapped them so nicely. I am such a fan of both the plant based and dairy dark chocolate from here it’s so nice! Thank you very much I am definitely ordering again.

December 7, 2022
delicieuxchocolat (dechoc) logo

Reply from delicieuxchocolat (dechoc)

Thank you Stephanie, your feedback is greatly appreciated! We are thrilled you love the products!

Advertisement
Rated 5 out of 5 stars

Delicious chocolate!

Delicious chocolate and faultless customer service. Can't wait to place another order!

December 6, 2022
delicieuxchocolat (dechoc) logo

Reply from delicieuxchocolat (dechoc)

Thank you very much for your kind words, Rachael. We are thrilled you love the chocolate!

Rated 5 out of 5 stars

Beautiful chocolate

Beautiful chocolate, beautifully packaged, and they taste amazing! The hot chocolates are to die for.. I will definitely be back for more.

December 2, 2022
Unprompted review
delicieuxchocolat (dechoc) logo

Reply from delicieuxchocolat (dechoc)

Thank you for your review and calling into the shop over the weekend. Glad to hear the Hot Chocolate has gone down well too. Merry Christmas!🎄✨

Rated 2 out of 5 stars

Order delivered late

Order delivered late, no communication received to advise of delay or when delivery could be expected, requested gift message not included.
Cannot comment on chocolates as they are a gift but the box looks nice.

November 26, 2022
delicieuxchocolat (dechoc) logo

Reply from delicieuxchocolat (dechoc)

Hi Kat,
Firstly, thank you for your purchase and shopping small and local.
As mentioned over email, with regards to delivery we apologise it was one day late. As mentioned, with the current mail strikes there have been significant delays, not only with us, but nationwide.
We did update all of our social media channels to say hand deliveries will be made Friday 2nd December - We have also increased our delivery timescales to cater for delays.

With local hand deliveries there is no automated system like the large couriers have (tracking numbers, delivery updates, times slots etc) and unfortunately it wouldn’t be possible for us to send individualised emails for each customer due to the volume of orders.

The business is run by one individual, myself. I make, package and hand deliver everything. As you can imagine, this is a very busy period and our first Christmas.
I do apologise for your late delivery but we did feel we communicated this as best we could.

Again, we sincerely apologise.

Thanks,
Reece

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look