Delivered Korea Reviews 

423
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being easy to use and reliable, making it effective for purchasing items from Korea. Many appreciate the efficient and fast shipping options, noting that packages often arrive safely and well-protected, alongside helpful and responsive customer service. However, some customers noted concerns regarding high shipping costs, describing them as expensive or exorbitant. A few other people also felt that customer support was slow or unresponsive, and that the company sometimes lacked responsibility for issues or had hidden fees.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with some praising the fast shipping and safe... See more

Service

Reviewers mention ambiguous feedback about service, with many praising it as very good, easy to use, and... See more

Product

People report ambiguous experiences with product purchases, with some reviewers expressing satisfaction with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing frustration over high and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 4 out of 5 stars

I only had a little hic-up with my first order but everything after that has been great, the customer service is fairly quick and they do have great deals often. It's by far the proxy I use the mos... See more

Rated 4 out of 5 stars

The site is really easy to use. I received instant updates on any movement in my orders and packages.

Company replied


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

3.9

Great

TrustScore 4 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(423)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

First and last purchase with them

This was my first time working with DeliveredKorea and will probably be my last. Firstly everything went smooth I was buying the products, any questions I had they were really quickly to reply and after I asked for consolidation and shipment and it was done very fast. The problem happened when the package got stuck and customs. This is an almost 700€ package and there was missing paperwork which I asked DeliveredKorea for and for the first time they actually took quite a while to reply and did not provide the paperwork I asked for. I am being asked proof of payment but the payment platform they use does not provide a receipt after you paid which is the document I need. Long story short, the package will be returned to them, I will not be able to ship it again since I would have to pay for shipping again and it would once again get stuck in customs and I do not have enough documentation because DeliveredKorea does not provide. So basically DeliveredKorea will get to keep all my items and money and I will lose 700€. DO NOT RECOMMEND AT ALL BE CAREFUL

March 7, 2025
Unprompted review
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Rated 4 out of 5 stars

my experience so far is pretty good

my experience so far is pretty good. I feel like maybe they could do better with photo request service cause I've seen some warehouses send pics of items upon arrival. other than that I'm satisfied with their service so far. checked shipping prices. they are reasonable too.

February 17, 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good, but we're only at the purchasing/storing stage. I'll update the review once my items have been consolidated and shipped.

February 9, 2025
Unprompted review
Rated 2 out of 5 stars

No concern over loyal customers

I have been using Delivered Korea's service for three years without an issue so I was surprised when they recently decided not to warn Spanish customers that the option to ship via K-packet was no longer available and also decided not to honor packages that had been requested to ship before the cutout date (that they didn't announce) with even a discount or coupon code. This meant my package containing two flat items that could easily be shipped as a standard letter ended up only with shipping options that started at $25. A "sorry we didn't give you the positive response you were expecting" e-mail is all I received in exchange of years of being a loyal customer. Quite disappointing, to say the least.

February 3, 2025
Unprompted review
Delivered Korea logo

Reply from Delivered Korea

Dear customer,

We strive to provide all possible shipping options to our customers to the fullest extent. However, please understand that shipping options may vary depending on the circumstances with the carrier. We apologize if we were unable to meet your expectations.

Please feel free to reach out to the Delivered Support Team if you need further assistance. Thank you!

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Rated 5 out of 5 stars

Amazing proxy service for delivery and buying

What a great proxy service, allowing to get amazing Korean products delivered anywhere with ease. Collaboration with Bunjang makes it even better. Thank you for a fast and great value service.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend to everyone I know

I have a great experience with Delivered Korea. I have been using their service for a little over a year now. Everytime I email customer service for help, I always get a quick reply. They also packed all my items very well for international shipping. If you want to buy anything online from South Korea, I recommend using their service!

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered Korea is a great service

I have used Delivered Korea for a couple of years and have been very happy with my experiences. I have mainly used the service where they buy items from different Korean websites and ship them to me since I live in the U.S. and can't buy directly. Their customer support communication has been good and I have received my packages quickly and they were packed well.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Can only recommend!

I’ve been using delivered Korea for about 2 years now and I’m very happy with their services! All of my packages have arrived quickly and very safely. I love how easy it is to buy products from bunjang through them. Customer service has also always been very quick and kind in their responses.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable & Easy to Use!

I’ve been using Delivered Korea for almost 3yrs now and recommend it to all my friends. The new interface is so easy to use and different shipping options are great! Customer service team is super helpful and respond in a timely manner

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Delivered Korea is very user friendly and they work very quickly. If any questions and/or issues come up, they're also quick to respond. I've been using their service for over 2 years now and all 30 or so packages have arrived safely and error-free due to their mindful and careful packaging. It can be a bit nerve wracking to start looking into and using forwarding services, but DK makes it super easy. I highly recommend them!

January 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy to use and convenient!

I really recommend Delivered Korea to everyone who wants to experience shopping in Korea. The website is very intuitive and easy to use. I also love the cute animations. Everything is processed surprisingly quickly as well. Everytime I receive a parcel, the itemes arrive safely.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

I've been using Delivered Korea for close to 2 years now and can only recommend. Easy to use, if there is anything unclear, the support staff responds quickly, prices are better than of competition and free storage longer.
The only minus I have found so far is the proxy service that needs to be submitted for each item separately instead of one order from one shop, thus some value-based benefits might be missed, however the price of all combined is still lower than of other proxies.
Can only recommend.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. I've used them to consolidate my parcels its costs about 3 buck per parcel to consolidate. The consolidation takes a few days but the items are packed nicely together then shipped out. There lots of bubble wrap and my merch comes nicely. No issues so far. Saves shipping cost vs direct shipping from weverse

December 2, 2024
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Rated 5 out of 5 stars

10/10 the best

10/10 thank you for your great service, fast delivery, easy payment and best customer service.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

easy to use

easy to use. packages come packed nicely with tracking. no issues so far. overall good service. company is responsive as well. Used them to consolidate and repack my packages and was fast and packaged nicely

December 20, 2024

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