Ontact Korea Reviews 57

Service is great

Excellent service. Definitely coming back for more.

Ontact Korea has been amazing, now I can get merch from Weverse (mostly BTS merch 😀) and other shops that don't ship to the UK.
There are really professional, quick and informative, they keep you up to date at ever stage and are really user friendly so anyone can use it.

Ontact Korea is a game-changer for international K-pop fans who need a reliable "K-addy." Having used several proxy services, I found their system incredibly intuitive, especially for consolidating orders from different Korean shops like Bunjang and Weverse.
The standout feature is definitely their communication. Their team is highly responsive and provides clear photo proofs, which gives me peace of mind when my valuable photocards arrive at the warehouse. Their 90-day free storage is also a massive plus, allowing me to wait for multiple comebacks and merge everything into one box to save on international shipping fees.
I especially appreciate their "Inclusion Service" they can unseal albums and ship only the inclusions, which drastically cuts down on weight and costs. Whether you’re a casual listener or a hardcore collector, Ontact Korea offers a professional, transparent, and efficient way to get your hands on official merch without the usual logistics headache.

Ontact Korea is what I was looking for. All my goodies from Korea now on the palm of my hands. I can buy products from my favorite kpop artists, merch and much more. Thank you Ontact Korea for making this possible.

A total trustful place to get your goodies sent to! Totally worth working with or using their services and support.

I've received 3 packages from ontact already and was satisfied every time.
Everything is packed securely in bubnle wrap and there were no damages to any of the things I've ordered.

I had a small problem with a package once but customer support was helpful and it was solved quickly.

Shipping always took less than 2 weeks and there has never been a problem.

I'm very satisfied with their service and will continue using it.

It's my first time using contact Korea and they have everything you could ask for. I hope I can make an order fast. Even their pre-order products are brand new.

I have been using this Korean address service since I first started buying merchandise back in 2022, and I honestly wouldn’t change it for anything else. Over the years, I’ve watched them constantly reinvent themselves for the better, always keeping the customer’s needs as their top priority.
I actually had the wonderful opportunity to meet the team in person last year, and they were incredibly kind and welcoming. The address system itself is very simple to use, and they offer so many interesting options that make international shopping a breeze. Whether it’s their "custom order", "Fast Store" service or their versatility in handling different types of orders, they are always there to help whenever you need it. They explain everything clearly and make the whole process stress-free. If you are looking for a reliable and friendly service, I highly recommend them.

The best place ever, they kindly anwser to all your doubts as they treat and inform you about every step, and have lots of guides, love it!!🫶🏻💓

As someone who loves to buy kpop stuff, i can barely buy but because on ontact korea it has become so much reliable for me to buy!! they have given me and excellent experience as i get my purchases on time! i have also recommeded them many of people i know!1

They act so nice and they are so kind, they ship the products quickly and so nicely.

Very good , overall a great company

This looks great and it kind of saved me because I need my army bomb before the concert!! Niche perfect page

Communication and delivering really fast and good!!

I’ve been using Ontact Korea for almost 5 years now, and it has truly become my go-to warehouse. From the beginning, they’ve been very reliable, but what I appreciate the most is how they’ve continued improving their service over time.

They always handle packages with great care they arrive well-protected and in excellent condition and their customer service is quick and friendly. Also, their system is now much more practical and user-friendly than before, which makes a big difference.

Overall, it’s a trustworthy and consistent service that clearly strives to keep improving. I definitely recommend it, especially if you frequently shop from Korea or run a business. 🤍💛💛