Deliver Host Reviews 82

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Received a defective RC tank on 3-24-21, sent email to discuss return/exchange policy on 3-25...NO reply...sent another email 4-8-21 with video of defective product...one week later, STILL NO reply or... See more

Company replied

Rated 5 out of 5 stars

I received a call from the delivery person letting me know the delivery would happen in about 30 minutes. They were on time, brought the piece in the house, leaving all packaging outside in the t... See more

Rated 3 out of 5 stars

The double leash took a very long time to receive, and I needed it by a certain date, because I was travelling, so I bought one at the store and requested to cancel and the order shipped right after r... See more

Rated 4 out of 5 stars

I have been enjoying using my crystal water bottles. I wish they had arrived with cleaning instructions. It is difficult to get the water out of the base when trying to dry. I assumed the crystal woul... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Get the best deals on precisely selected items only for you. Deliver Host is your ultimate destination to get the good stuff of modern-day life. Make your home a better place to be, or give your friend a gift they won’t forget, with our innovative products. And when you shop with us we offer killer customer service alongside free international shipping. Be yourself. Shop the way you like.


Contact info

2.8

Average

TrustScore 3 out of 5

82 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I did not receive my order…

I did not receive my order the tracking say it was delivered in Massachusetts somewhere on a highway, where is I live in MD.
DO NOT ORDER FROM THIS SITE, NOT LEGIT!

Actually my refund never got posted as of yet. Where is the refund?

November 14, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Concetta,

We are extremely sorry for the issue with your order.

We have refunded the full amount of your order.

Please contact us at suppor@deliverhost.com if you need any other help.

Thank you
Deliver Host Team

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Rated 2 out of 5 stars
Deliver Host logo

Reply from Deliver Host

Hello Lenny,

Your product was delivered to your address on October, 2 successfully.

If you have any other query please contact us at support@deliverhost.com

Thank you

Deliver Host Team

Rated 1 out of 5 stars

I did not receive my order.

September 16, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hi Mario,

As we checked in the system, your package was delivered on August 11 which is a long time ago before you gave this review. Please verify and confirm that you received it properly.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

For the past 3 months my package hasn’t…

For the past 3 months my package hasn’t arrived and even after I contacted the company they did nothing about it.

August 23, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Isidro,

As we checked in the system, your package was delivered on July 24 which is a long time ago before you gave this review. Please verify and confirm that you received it properly.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

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Rated 1 out of 5 stars

Stay away from this company

I ordered this item back about 2 weeks from Father’s Day and I still haven’t gotten it. I have gotten no updates I haven’t had to ask for myself. This is the worst experience I’ve ever had ordering something online.

Edit: I’ve already replied to your message. If you make good on what you’ve said, I will modify my review.

August 17, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Brandon,

I am sorry to hear that you didn't like our service. We try our best to get your order delivered on time. Still, some of our orders have had delays in deliveries that are really difficult to avoid due to the current circumstances with the global pandemic. We answered your emails and waiting for your reply back.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

I would give a lower score if possible!

I would give a lower score if possible.
It’s been a month and a half and I still haven’t received my order.
The company keeps telling me to wait for a few more days and won’t give me a refund.
HORRIBLE, HORRIBLE CUSTOMER SERVICE!

August 7, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hi Thomas,

I am sorry to hear that you didn't like our service. We try our best to get your order delivered on time. Still, some of our orders have had delays in deliveries that are really difficult to avoid due to the current circumstances with the global pandemic.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. Took forever to get it and when it finally did arrive, it does not work!

July 23, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Teresa,

Likewise, you could also contact us if you would like to.

As we checked in the system, you received the product a long time ago almost one month ago, but neither you contacted us, nor you said anything about any issue with the product.

Regards,

Deliver Host.

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Rated 1 out of 5 stars

Never even received my order and it's…

Never even received my order and it's been 2 months now!!

July 20, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Summer,

As we see, the package has arrived at the USPS distribution center for delivery so you will get it soon.

As we stated, we always work hard to get your order delivered on time. Still, some of our orders have had delays in deliveries that are really difficult to avoid due to the current circumstances with the global pandemic.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

I never get it what I pay for it

July 18, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Edgar,

As we see, the package has arrived at the USPS local distribution center for delivery so you will get it soon.

As we stated, we always work hard to get your order delivered on time. Still, some of our orders have had delays in deliveries that are really difficult to avoid due to the current circumstances with the global pandemic.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

My necklace broke the first day I wore…

My necklace broke the first day I wore it. I am waiting to hear from them to see if they will Replace it or refund me.
The necklace was ordered May 8. Around June 1 I emailed to see where it was. They said the shipment was sent back to China. They didn’t bother to reach out to me or resend the necklace.

So once I reached out to them they did resend the necklace and I got it on June 3. It is a beautiful necklace and it was a gift from my son to me. However it broke the first day of wearing it. Very sad

July 10, 2020
Unprompted review
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Rated 1 out of 5 stars

This company sucks

This company sucks. 2 months no order. Reach out did and they won’t respond to my messages. Have reported them to a few places that are looking into things. Was told they are going to shut them down. Then they will have a suit against them. They will go back and have them refund everyone. Hope they do close them down. Never again will I order from outside the USA

July 10, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Regina,

We had both the option to ship the product from the USA warehouse or from outside the USA, and you chose to send the product from outside the USA to save shipping cost, and now you can't wait without understanding the current situation. However, we mentioned the shipping delay in the order confirmation email.

Regards,

Deliver Host.

Rated 1 out of 5 stars

Company wouldn't cancel order when it…

Company wouldn't cancel order when it wasn't shipped out of area for a month... and order still hasn't arrived as of almost 6 weeks... this is pathetic.

July 7, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Alex,

I'm actually sorry to hear your experience with us has made you feel in this manner. We only ever desire our clients to enjoy shopping with us. We continuously work hard to fix any problems you might experience.

As we can check, the order was successfully delivered to your address, so this is not fair when you receive the product and still give a bad review.

Regards,

Deliver Host

Rated 5 out of 5 stars

Everything was awesome great job

July 6, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Alan,

Thank you so much for the positive feedback; we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us, so it means a lot to us seeing your review.

Regards,

Deliver Host

Rated 1 out of 5 stars

I'm still waiting for my product to…

I'm still waiting for my product to come in. It's been well over a month and nothing.

July 6, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hi Alicia,

As we see, the package has arrived at the USPS distribution center for delivery so that you will get it soon.

As we stated, we always work hard to get your order delivered on time. Still, some of our orders have had delays in deliveries that are really difficult to avoid due to the current circumstances with the global pandemic.

When you have some time, please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

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Rated 1 out of 5 stars

Never received my item and no refund

July 6, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Jason,

I'm sorry to hear your experience with us has made you feel in this manner; we only ever desire our clients to enjoy shopping with us. We continuously work hard to fix any problems you might experience, so this does not sound right.

As we see, the package has left overseas 3 weeks ago and expected to deliver by the next week.

As we stated we always work hard to get your order delivered on time but some of our orders have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.

When you have some time please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

I ordered May 25th and still waiting

I ordered May 25th and still waiting. I can't even track shipping.

July 6, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hi Amy,

I'm sorry to hear your experience with us has made you feel in this manner; we only ever desire our clients to enjoy shopping with us. We continuously work hard to fix any problems you might experience, so this does not sound right.

As we see, the package has left overseas 3 weeks ago and expected to deliver by the next week.

As we stated we always work hard to get your order delivered on time but some of our orders have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.

When you have some time please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

Rated 1 out of 5 stars

havent received my merchandize from a…

havent received my merchandize from a month ago, but my money was taken instanly

July 2, 2020
Unprompted review
Deliver Host logo

Reply from Deliver Host

Hello Gustavo,

I' m really sorry to hear about your experience with us but why you think we are a scam. We always try our best to resolve any issues you may experience so that you feel confident to shop with us.

As we see, the package has left overseas a week ago and expected to deliver by the next week.

As we stated we always work hard to get your order delivered on time but some of our orders have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic.

When you have some time please reach out to us at support@deliverhost.com to help you with anything on your order.

Thank you,

Deliver Host

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