While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... See more

Rated 3 out of 5 stars

Seems like a good service although I am yet to order, keeps saying shops are closed i know my local premier is open but it says closed, theres a store i really want to order from but it keeps saying c... See more

Company replied

Rated 5 out of 5 stars

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... See more

Rated 5 out of 5 stars

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much c... See more

Company details

  1. Grocery Delivery Service
  2. Alcohol Store
  3. Asian Grocery Store
  4. Delivery Service
  5. Shipping Company
  6. Tobacco Shop

Written by the company

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fuc**** order,i have ordered 70cl wine…

Fuc*** order,i have ordered 70cl wine i got 25cl bottle i have contacted helpline but their is no response.please don’t use delivery drop..

March 12, 2023
Delivery Drop logo

Reply from Delivery Drop

We apologies for your experience with store. Having looked at your order it was for 187ml bottles, not the 70cl. We also see you took advantage of our great £15 off voucher.

Rated 5 out of 5 stars

The delivery was very fast-20 mins from…

The delivery was very fast-20 mins from ordering and this included a call from the shop to advise that one of the items I ordered was not available and they suggested a suitable replacement or to remove it.

Fantastic service-Well done

February 14, 2023
Rated 1 out of 5 stars

Ordered and had to wait over three…

Ordered and had to wait over three hours for delivery due to shop reasons, was told would be 30 mins then another hour then another etc.
Customer service was very helpful and called and answered.

February 14, 2023
Delivery Drop logo

Reply from Delivery Drop

Hi,
We can see this order was managed by store direct. We apologise for the delay on behalf of the store. We can see you benefited from our great offer of £15 off your order. Hopefully this won't happen again from store.

Rated 1 out of 5 stars

bad experience!

Got promotion notice for spending £30 to save £10. Only have one seller in the app but always closed and not accepting online orders. How's this app working?

January 28, 2023
Unprompted review
Delivery Drop logo

Reply from Delivery Drop

Hi,
We have stores in all parts of the country. The app only picks stores within 3 miles radius to your address. If you can email our team we would happily look at the store in your area.

Thanks

Rated 4 out of 5 stars

Super fast delivery

Super fast delivery, quick and easy to register. Only issue was half of the items ordered were not in stock

December 12, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi,

Stock control is managed by stores direct. We do encourage stores to issue alternative items where possible.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look