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See what reviewers are saying

Rated 4 out of 5 stars

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... See more

Rated 3 out of 5 stars

Seems like a good service although I am yet to order, keeps saying shops are closed i know my local premier is open but it says closed, theres a store i really want to order from but it keeps saying c... See more

Company replied

Rated 5 out of 5 stars

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... See more

Rated 5 out of 5 stars

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much c... See more

Company details

  1. Grocery Delivery Service
  2. Alcohol Store
  3. Asian Grocery Store
  4. Delivery Service
  5. Shipping Company
  6. Tobacco Shop

Written by the company

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Had to place 4 orders to get 1 delivered.

I had to place three orders with the store all of which got declined after speaking on live chat I was first lied too and advised to place the order again waited half an hour only to be declined after three attempts I had to order from another store even the part of the order never arrived the app is full of bugs staff tell lies always missing items from my orders always arrive late I appreciate this is a new company but that said things should have been ironed out by now let's see if things improve in the near future.

November 8, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi,

I understand one of our support team have been touch. This was an issue with the store you were ordering with. We had compensated yourself for items which were missing as a gesture of good will on behalf of the store. In no case are missing items charged, they are auto refunded.

We hope you continue to enjoy the service

Rated 5 out of 5 stars

Amazing

Very nice, took about 50 mins to arrive but the service has been quite good so far. Thank you!

November 3, 2022
Rated 5 out of 5 stars

Delivery was quick

Delivery was quick, they called to let me know what was out of stock and told me if they had a substitution match. Very good service

October 7, 2022
Rated 1 out of 5 stars

Took 58 minutes to arrive and didn’t…

Took 58 minutes to arrive when the estimated was 20 minutes and didn’t even have all the items. Contacted them to say we hadn’t got all our items and never got a response or a refund.

October 3, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi,

Some stores do have a 60 minute delivery time. Stores manage their own inventory and we do encourage them to offer alternative items.

Rated 1 out of 5 stars

Poor service and rip off

Items very expensive on the app, no delivery tracking system, no way to contact driver, went on the live chat to ask but the staff member wasn't useful at all. Couldn't give information. Took some time for the order to go through. Once it was out for delivery, it showed that the driver was in Sheffield whereas I'm in Leicester. Very disappointed.

October 2, 2022
Delivery Drop logo

Reply from Delivery Drop

Hi,

I can see you took advantage of our £15 off when you spend £20. This gives a superb basket value. I have looked into your order and see you were advised in some cases we have third party drivers which you are unable to track but notifications are sent. You were in contact with our driver to 'pass the items through the window'. Order was delivered within 40 minutes.

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