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3.2

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TrustScore 3 out of 5

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3.2

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Rated 1 out of 5 stars

Pero que pasó con Dell ??

Pero que pasó con Dell? Tenían muy buen servicio! Desde hace ya 4 dias coloqué un pedido en la página dell.com pensando que el pedido se haría enseguida, pero no, al terminar te arroja un mensaje diciendo que un ejecutivo de cuenta se comunicará contigo , y al preguntar sobre la orden solo te contestan con mensajes pre redactados que de 3 a 5 dias se comunicarán contigo, y que tarda de 4 a 5 semanas en llegar si es que hay las piezas. Es un suplicio comunicarte con ellos , solo es a través de un chat donde siempre te contestan Mariana y Emiliano, solo ellos dos, finalmente pedí la cancelación porque no te saben decir nada y al pedir un correo de cancelación de pedido TE DEJAN COLGADO, asi como 5 veces. Después de leer los reviews aqui en trustpilot, preferí cancelar mi orden ya que además tienen muy malos comentarios de calidad, yo solía ser un cliente de ellos hace algunos 8 años y siempre estuve satisfecho, no se que pasó con Dell, pareciera una tiendita de computadoras, No volveré a colocar orden alguna con ellos, Pésimo servicio, mala atención, y por lo visto malos productos, gracias a Trustpilot cancelé a tiempo.

January 26, 2024
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