Delta Taxis Merseyside Reviews 

Do not use these taxis they are so rude and horrible driver of vehicle reg number RE63 NOH and number V51916 is horrible we got 150 yards and got out, I have e reported this to Sefton Council also, beware

Lovely driver, pleasant, polite and completely professional. Used this company for over 20 years, highly recommend.

Horrible little company if u value your safety don’t use this company they intend to allow drivers to use other people’s details to register for a taxi licence 80% arnt local drivers.. they ban who they want when they want and you cannot complain about there drivers they have an internal interest of sticking together like a gang

employees don’t care since they have no career aspirations. everyone’s rude. left me stranded because i was stood 10 feet away from a black cab spot with a fractured ankle and 10 liters of cat litter. told me to walk away from it and she’ll rebook it only to not rebook it. idiots in headsets

Driver overcharged my vulnerable teenage stepdaughter to the tune of £14 on top of a £6 fare. No response from customer services apart from the automated acknowledgement. Absolutely disgraceful and will be avoiding delta from now on.

At 13,27 today I called Delta to book a taxi for 17,45 tonight . My wife was going to pick a friend up in maghull then onto a restaurant where they had a booking at 18,15 lots of time to spare .
I called at 17,55 no taxi available ,18,06 same ,18,10 same ,18,15 I called the restaurant to apologise and confermed that they will be late, 18,16 spoke to a lady , no taxis available and don't know when it will be - we're busy .After calling her friend to tell her she rang Delta to cancel the taxi and I made other arrangements to take her and at 18,30 I got a call " your taxis here " POOR SHOW DELTA !

The worst of the worst taxi company they dont turn up when booked in advance loads of missed hospital appointments even when booked the days before in adavnce so anyone going abroad they are a no go

Use Uber instead. There’s no guarantee of a driver, even if you use the app. They’ll take your booking regardless of whether they have a driver or not. Lovely people, disastrous service. I’ve been stung too many times.

My wife who gets delta taxis almost every day was verbally abused by the foreign driver because he wasn't earning enough money from the trip so much so she was so afraid when he had to stop she jumped of the car when she rang delta they weren't interested in will be reporting this incident to the council and the police woman are not safe as in the driver's culture woman are second class citizens

I had a very disappointing experience with this company.
I booked a taxi in advance, and the booking was confirmed, which gave me the confidence that everything was arranged. However, the taxi never turned up. This left me in a very stressful situation as I had my 82year old mother with me and it was extremely cold.
What makes this more frustrating is they were recommended to me by my hotel, so I trusted that they would be reliable. I was at no point made aware that the taxi might not arrive. Only afterwards was I told they have a disclaimer on their website that says they might not have a car. This surely defeats the purpose of booking a taxi in the first place.
I understand it was a busy day due to events in the area, but that was exactly the reason for booking ahead.
Based on this experience and their lack of empathy after the event I would not recommend or use them again.

Booked a taxi from Manchester airport to Liverpool and the overall experience was excellent. The booking over the telephone was easy, very friendly and pick up instructions were clear. Driver called and said he was there and gave clear and precise information for the pick up. Driver was friendly and the taxi was clean and spacious. Excellent customer service.

I previously used Delta taxis for two journeys without problem. However, the other day, I phoned and booked a taxi about an hour before it was needed. When it was about 10 minutes late, I phoned to ask where it was, and was abruptly told that they were still trying to find a taxi. When I asked why they hadn’t phoned me to tell me they weren’t able to provide my taxi, I was told they weren’t allowed to phone out from their call centre.
Waste of space.

Booked two rides a few days apart, one to Fact Picturehouse cinema on Thursday and one yesterday to Metropolitan Cathedral. Both arrived on time. Drivers friendly and talkative. Taking taxis at the moment because I've an injury to my foot, but I wouldn't hesitate to book a taxi with Delta in the future.

This was our first time using Delta Merseyside the driver was brilliant curious careful driver as snow starting to fall and lots if traffic after football match he was On time waited for us as confusion as to which entrance being picked up well done 👍 I guess it is down to to the Driver but in this instance really pleased 😀

I got picked up by karaoke cab ! This driver turned my whole day around! Always amazing service 10*****

Been a priority on the app for years but lately gone downhill average waiting time 20 mins and Everytime pre book no show also a short journey the driver made me feel uncomfortable very rude it's only over the road he said and moaned cos they dnt charge when waiting in lights or just waiting that's why we're too cheap his words and one time my card wouldn't work so I said I'd ring Delta and sort payment but it wouldn't let me into account tried new password nothing also I always tip driver but I've jibbed the app and won't be using again I shouldn't have to give the postcode to a place don't they pass exams anymore and know all the roads in not doing there job for them.

Appalling service and attitude to customers. I pre-booked a taxi and it did not turn up. I called alpha and was told they had taxis in the area and would send one immediately. Driver who arrived said several drivers were just sitting off with no customers. The 15 minute delay in taxi arriving (which only happened then because I rang them - twice) caused us to miss our connection yet company refuses to acknowledge they broke their contract despite confirming pre booking. Very poor service which means I personally would never use them again.

I have always had a great service from Delta, they are always on time or near abouts. I have got rid of my car recently. I don’t have all the hassle of maintenance to a car/insurance/MOT and can just get driven about by Delta. 🙂

We’ve been using Delta Taxis for all our business travel for quite some time now, and honestly, they never let us down. The drivers are always friendly and professional, and they turn up on time every single time – which is so important for us. Booking is quick and easy, and even when we’ve had last-minute changes, they’ve handled everything without fuss.

The cars are clean and comfortable. On top of that, it feels great to support a fantastic local business.

If you’re looking for a taxi firm you can trust, we’d recommend them without hesitation.

We have been a loyal customer of Delta for many years and have consistently experienced outstanding service. The team is always friendly, responsive, and willing to go the extra mile to accommodate our travel needs. Their dedication to ensuring smooth and reliable journeys has made a significant difference for us.
Thank you for your continued support and exceptional service.