Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!
Contact info
Unit 17 The Matchworks, L19 2RF, LIVERPOOL, United Kingdom
- 01517290000
- smile@dentalexcellenceuk.com
- dentalexcellenceuk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent care
I had a recent appointment at Dental Excellence Harewood with Mr Ian Cross. He spend time to explain all the procedure. I felt the dental examination was carried out very thoroughly and professionally.
Fixed my crown and reassured me everything was fine.
I attended on Monday having only had my crowns fitted in Turkey two weeks ago. Allot of dentist in the UK do not like touching “Turkey Teeth”..
One had come loose already and Dr C Alex made time for me, and assured me she would help me. This has now put me off ever going to Turkey again and I am in the process of becoming a member at the practice along with my husband for future work.
Her professionalism and honestly made me feel at ease.
If I could take them all out and start a fresh I would with this practice. Forever grateful.
See you for my full X-rays and look forward to becoming a member.
Excellent staff and service .Very…
Excellent staff and service .Very efficient .I get well looked after Robbie and his dental nurses are very thorough.I know I will get a fabulous job done .They make me do much at ease Thankyou
I’ve just started my journey to…
I’ve just started my journey to obtaining my perfect smile by the fantastic Craig Dewdney and his lovely assistant Beth.
The level of detail and explanation of how my plan will evolve to achieve it has been exceptional.
Craig and Beth are both very caring and it is evident that they genuinely want you to enjoy the experience along the way.
I’m really looking forward carrying on with the process and couldn’t recommend them both highly enough.
Many thanks.
First treatment …
I was a bit nervous before I started but can honestly say it was the best dentist experience I’ve ever had. Alex and Vanessa put me at ease, got a great series in for me to watch and before I knew it, the 2hours was complete. Stage 1 complete ✅
Zarmina and Lydia have been excellent…
Zarmina and Lydia have been excellent today and it has been an amazing experience getting my veneers done here. So thoughtful and helpful nothing is too much trouble for them. Even saw a sample of the veneer types when we were trying to decide which to have!! Go here if you want great teeth !
I had an outstanding experience at…
I had an outstanding experience at Dental Excellence UK. From the moment I walked in, the staff were friendly, professional, and made me feel at ease. Dr. Robbie and his assistant clearly explained everything about the procedure. I really appreciated their attention to detail and how they made sure I was comfortable the entire time.
It’s rare to find a dental office where you feel genuinely cared for, but this is definitely one of them. I highly recommend Dental Excellence UK to anyone looking for top-notch dental care!
Excellent service.
Excellent service .. scouse care and consideration .. dentists very careful and competent .. atmosphere of relaxed purposefulness .. hygienist very keen on re-education me .. to the benefit of my teeth!
Today I got my edge bonding done by Zarmina
Today I got my edge bonding done by Zarmina, supported by Evie. From my initial consultation to my treatment today, my experience has been amazing! I am over the moon with the results of my teeth and will definitely be recommending to family and friends.
I had composite veneers with Dr Valerie…
I had composite veneers with Dr Valerie Ottati
The best dentist ever!!!!! She made me feel very comfortable and is so so gentle! She explained everything in detail and even gave my jaw a massage when I was sore 😭
Loveliest dentist ever and would recommend her to anyone 🩷🩷🩷🩷
Invisalign going amazing so far
Invisalign going amazing so far, Alex and the rest of the team have been brilliant and she’s always a pleasure to see. Thanks so much for your work so far and can’t wait to see the end results!
Im a nervous patient and I honestly had…
Im a nervous patient and I honestly had the best ever experience with Dr Essam. I felt no pain or discomfort during my root canal. Such a precise visit. Thank you to the kind and friendly staff.
Staff are brilliant and Jen talked me…
Staff are brilliant and Jen talked me through everything she is a lovely dentist. I wouldn’t go anywhere else.
Excellent
I recently visited Dr. Valerie Otatti for a dental check-up, and I was thoroughly impressed with the experience. I initially went in expecting to hear about cosmetic fixes, but Dr. Otatti was more focused on my overall oral health than I was! She genuinely cared about saving my teeth and encouraged me to take proactive steps in preserving my smile.
Dr. Otatti took the time to discuss a treatment plan tailored to my needs, explaining everything in detail, and making sure I understood each step. It was clear that her priority was not only the aesthetic aspect but, more importantly, my long-term dental health.
I'm really happy with the care and attention I received and feel much more confident in the treatment plan moving forward. Highly recommend Dr. Otatti for anyone looking for a dentist who truly listens and puts their health first.
Actual excellence across the board
I have been extremely fearful of dentists for years after a really bad experience when I was young. However, Dental Excellence have made my visits to the dentist an actual positive experience. I am always made to feel so welcome and the professionalism puts me at ease. Such care and consideration on every visit... I always leave with a smile. Ottati Valerie and her assistant were an absolute joy today. Made me feel part of the family. I can't recommend this practice highly enough. If you're a worrier/scared of the dentist, I guarantee that you won't be after one visit.
Consultation with Alex
Came in for my consultation and was greeted by the lovely Gemma, I was seeing Alex today and she was so helpful and informative, answered any questions I had and helped me with 2 plans as I was unsure whether to go down the edge bonding or veneer route, I had an amazing experience with Alex from start to finish and I can’t wait to start my smile journey
Could not be in safer hands x
I am so grateful to have had my veneers done by Alex and her fantastic team , they really do care and look after you so well from start to finish. I am delighted with my smile all thanks to Alex , and I honestly feel like I am visiting friends when I return for my regular check ups !
The attention to detail is incredible!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








