deploymentcode.com Reviews 47

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I’ve had mixed experiences with deploymentcode.com. While their modules and plugins generally work well and are well-documented, issues like lack of response from support for existing customers can be... See more

Company replied

Rated 5 out of 5 stars

The process, from talking about it to making it happen, was done to my full satisfaction. The team seems to have a special sense, my module had few options I didn't think of but turned out to be usef... See more

Rated 5 out of 5 stars

We have been working with deploymentcode.com for several years and have had various contract work done, as well as using the software offered by the company. The contact is always professional,... See more

Rated 5 out of 5 stars

I am also using Plugins from this vendor and they are totally awesome. No Bugs (so far) and totally well documented. In the past Years the Support was very helpful and and outstanding experience. I l... See more


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4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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Rated 3 out of 5 stars

I’ve had mixed experiences with…

I’ve had mixed experiences with deploymentcode.com. While their modules and plugins generally work well and are well-documented, issues like lack of response from support for existing customers can be frustrating. Their team seems skilled, and I’ve appreciated their attention to detail in the past, but communication could be improved. Overall, a decent provider with room for improvement.

December 25, 2024
Unprompted review
deploymentcode.com logo

Reply from deploymentcode.com

Thank you for your feedback.

I'm glad to hear that you are satisfied (or at least I assume so?) with our products.

Unfortunately, I cannot associate your review with an account, so I will address the mentioned issues in general.

We prioritize support requests based on urgency. Critical tickets (what is considered critical can be subjective, but from our perspective, this refers to issues such as system failures or critical bugs) are handled as quickly as possible. General inquiries are typically processed within the same or next business day, though response times may vary depending on the priority and nature of the request. That being said, I am actually not aware of complaints regarding the response times. Sure, there can be hiccups, but it is not common.

Maybe this was a feature request ticket? These are the tickets where response time might take longer, as they require careful evaluation. If it is a minor request, implementation usually happens relatively quickly, depending on the available resources. For larger tasks, or if something does not align with the product, we communicate this clearly by either showing the available options or explaining why implementation isn't feasible.

Could you please send an email to management@deploymentcode.com and provide the ticket ID? I would be happy to review what went wrong and resolve the issue.

Rated 5 out of 5 stars

I've asked a simple question for one of…

I've asked a simple question for one of their modules, it turns out the module is not doing what I needed. However, Dominik have given me a piece of code that does the exact job I needed, without asking any labor fee. I loved the approach. Kudos to you guys!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Overall awesome

Deploymentcode and by extension, Tenantos are awesome in many aspects. They improve on existing DCIM solutions and have a simple-to-use interface, backed by a good support team that will attempt to resolve any issue you have, even if not directly caused by their product.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Best Development Studio

In my opinion, one of the best development studios. The addons are well thought out, and I've never had any problems. When I had a question, I have a friendly and detailed response.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

After some initial challenges

After some initial challenges, I am thrilled. Both the team and the addons have been incredibly helpful, and everything functions flawlessly. Keep up the great work.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Good

The support answered my question. It is good and fast.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Service

For years our company has been using the services of deploymentcode, sometimes more frequently and sometimes less frequently. We have never been disappointed. The entire team is extremely accommodating and implements our ideas swiftly with a keen eye for detail.
I particulary want to highlight Dominik in my review. He genuinely delves into the projects and thinks outside the box. We eagerly anticipate a long and continued collaboration.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended store

Hi. I purchased some addons for my WHMCS installation. tl;rd is: flawless software, flawless support. I am amazed with the fast responses on the weekend, thank you for everything.

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

The individuals that work here are very prompt with their responses they’re very responsible and just straightforward If you have any questions, a must recommend.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended developer

Hi,
My interactions with Deploymentcode have been nothing short of excellent. The support went above and beyond for me, and everything is working as expected. Recommended developer.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Fast customer support

Fast and efficient customer support.

I had a problem with reissuing the license, and the support was able to solve the problem within just a few minutes right away.

July 26, 2023
Unprompted review

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