Derek's Toy Barn Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the remarkably fast and efficient delivery service, noting items arrive quickly. Many also appreciate how well products are packaged, ensuring items arrive safely and protected, which is particularly valued by collectors. People are very satisfied with the quality of the products received, often finding them to be exactly as described and of fantastic quality. Reviewers frequently mention the competitive and fair pricing, alongside the overall excellent and responsive service. The thoughtful personalized touches, such as thank you notes and small gifts, are particularly valued by consumers, making them feel appreciated.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Product

Users describe positive interactions with the product, often praising the great quality and fair prices, with... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent overall... See more

Price

People report positive experiences with price, consistently finding good and competitive prices for items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(215)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Company !!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Brilliant Company ! Stumbled on them by mistake but so glad I did !
Customer Service was brilliant and updates provided when requested, nothing seemed to a problem.
Item was shipped when I was told and arrived quickly and well packaged !
They even included a small bag of sweets and a personalised thank you card ! Now how many companies can you say do that !
I will definitely be recommending them to friends and family and I will most definitely be using them again !
Great company who seems to actually care about its custom ! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

November 27, 2025
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Rated 5 out of 5 stars

Fantastic ⭐️⭐️⭐️⭐️⭐️

Fantastic, was able to order a sold out every where else will ospreay figure for sons Xmas, he will be over the moon on Xmas morning, came in three days after order. Pretty quick. Will use shop again and recommend to friends and family

October 22, 2025
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Rated 5 out of 5 stars

Great items that are easy to order

Easy to order, pre order items came way faster than I thought they would. The paying in installment option works a treat. Can't wait for my other pre orders to arive. No doubt i will order from here many more times.

October 22, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service, made 2 separate orders and they offered to put in one delivery charge and refunded the difference.
Great communication from strat, well done great to see businesses offering great service 😊

October 14, 2025
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Rated 5 out of 5 stars

Absolutely Fabulous

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recommend!!

October 4, 2025
Rated 5 out of 5 stars

Great product

Great product, speedy delivery and made me feel valued by the extra gift added to the purchase. Have ordered some more bits already.

September 22, 2025
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Rated 5 out of 5 stars

5 STAR SERVICE!

5 STAR SERVICE!
It s
the place where I know I can find the figures I want at a reasonable price and a excellent service . and a quick service in the post with no problems ...

September 22, 2025
Rated 5 out of 5 stars

Great service!

Great service!. D.T.B had what I was after and at a great price!. The communication was great and they came much quicker than I was expecting!. The figures were well packed and in great condition there was even a nice little thank you in the box!. Great place, I’d got to Derek’s again and would recommend 👍

August 7, 2025
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Rated 5 out of 5 stars

The Ozzman Cometh

I was searching for some Ozzy Osbourne related merchandise and came across a Funko Pop which captured the 80's era look of Ozzy.

It arrived very quickly, packaged up perfectly and came with a lovely thank you note......which was a nice touch 🤘🏻

Great service, above and beyond. I'll be back for sure.

July 23, 2025

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