Derek's Toy Barn Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, noting items arrived quickly and were always well-packaged and protected. Many people appreciate the competitive pricing and the excellent quality of the products received. The thoughtful service, including personalized thank you notes and small gifts, made them feel valued and added a special touch. The overall service and communication are consistently described as great, with people appreciating the ease of purchasing and the company's responsiveness.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Reviewers highlight positive aspects of product, often praising the great quality and condition of items,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as great and thoughtful.... See more

Price

Customers consistently report positive experiences with pricing, often highlighting great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Package arrived on time which when you live on the mainland near Inverness with an IV postcode doesn't always happen!! Lovely added touch of a thank you note and a wee bag of sweeties - great, thoug... See more

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(215)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Stop by the Toy Barn

Had a pop saved as a bookmark in my browser and went back to order only to find they had run out of stock. A quick google search revealed Dereks Toy Barn with the pop in stock. Website is great and excellent service, will purchase again from here.

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

The item i ordered was delayed a few times (out of their control), but they were quick to reply when I had questions, and made sure of shipping addresses were up to date before shipping

March 27, 2025
Rated 5 out of 5 stars

All round good people.

The item I ordered was sent to me as quickly as possible with good communication from the seller. It reached me in great shape, well packaged with a friendly note and a bag of sweeties. Great customer service and a friendly approach all round.

March 25, 2025
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Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Owen went above and beyond and the item was packaged very well. Loved the personal thank you note and sweets. Will definitely be shopping with D Toybarn again.

March 25, 2025
Rated 5 out of 5 stars

Customer service

Received a item I didn't expected but sorted the problem out straight away
Probably a misunderstanding. All solved in good customer service

March 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Such a great first time experience

Such a great first time purchasing from this company. Very happy with items, fast delivery and a nice little token gesture and thank you note in the package with the items. I would most likely shop them again, especially for AEW merch.
Thank you

January 27, 2025
Rated 5 out of 5 stars

amazing!

been looking for this specific funko pop for a while and finally found it! shipping was fast and product as described. will definitely be buying from here again!

January 31, 2025
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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, item came in brilliant condition and even a free pack of sweets that is really appreciated. Will most definitely be using again.

December 30, 2024
Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. When I had a question about my order they were very quick in there response. I even had my order before Christmas. Such a lovely touch with the packet of sweets and a wonderful note wishing me a merry Christmas. Will be ordering from them again.

December 20, 2024

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