I ordered SkinMedica HA5 Hydra Collagen Hydrator and didn’t open it until a few weeks after delivery, as I was still using my old product. Upon using it, I noticed a very unpleasant smell and develope... See more
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Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've... See more
I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains yo... See more
It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the s... See more
Company details
Written by the company
We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
Contact info
33 E. Orange Grove Ave, Suite#103, 91502, Burbank, United States
- 8008053752
- support@dermavenue.com
- dermavenue.com
Hasn’t replied to negative reviews
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Great pricing and great…
Great pricing and great service............and love Skin Medica products!
Difficult to find right discounts when buying product
difficult to find right discounts

Reply from Dermavenue
Great prices and product is legit!
Great product and customer service.
Ordering form Dermavenue
It was easy and the 4 payment plan really helped me decide.
The customer care agent I spoke to was…great!
The customer care agent I spoke to was wonderful. She was friendly, personable and very efficient. She handled the inquiries and my order quickly
She provided an excellent shopping experience
Great prices and I am always pleased…
Great prices and I am always pleased about how fast the shipping is. I love the skin medica products .
Efficient and trustworthy!
Ordered the skin medica hydrator bundle…
Ordered the skin medica hydrator bundle which was supposed to include 3 hydrator tubes and I only received one.

Reply from Dermavenue
Easy to order site and always…
Easy to order site and always appreciate the good deals they send out
Great product and great price!
Always awesome product shipped on time…
Always awesome product shipped on time and well packaged. Love Dermavenue!
Very professional and prompt service
Very professional, excellent source of what I need at a reasonable price. I will continue to buy the products I need here.
I called about the discount code I was…
I called about the discount code I was e- mail,the amount of money that came off should have been higher, the girl who helped me explained it comes off the original price,she was so kind and gave me another code which gave me a bigger discount. THANK YOU!!!
Great experience
Great experience. Products very competitively priced. Web site worked effectively.
Easy to find what I needed.
What is the $6.55 charge for packaging
What is the $6.55 charge for packaging? It didn’t show up until I already paid. Trying to cancel my order. Won’t use your company again. Hidden charges.
Neocutis Products
Enjoy my discount which is better than most. I have been using four Neocutis products for several years and getting a lower price is wonderful! Shipments are never delayed and products arrive in perfect condition.
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