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Rated 1 out of 5 stars

I ordered SkinMedica HA5 Hydra Collagen Hydrator and didn’t open it until a few weeks after delivery, as I was still using my old product. Upon using it, I noticed a very unpleasant smell and develope... See more

Rated 1 out of 5 stars

Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've... See more

Rated 1 out of 5 stars

I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains yo... See more

Rated 2 out of 5 stars

It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the s... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Skin Care Clinic

Written by the company

We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.


Contact info

2.1

Poor

TrustScore 2 out of 5

433 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

DEALING WITH DERMAVENUE IS ALWAYS A…

DEALING WITH DERMAVENUE IS ALWAYS A GREAT EXPERIENCE --WEBSITE IS EASY TO NAVIGATE AND THE PRODUCT I USE FROM DERMAVENUE IS ALWAYS DELIVERED ON TIME AND HELPFUL -- THE ORDERING ON LINE PROCESS HAS ALWAYS BEEN EASY TO UNDERSTAND AND NOT TIME CONSUMING -- I RECOMMEND THEM TO ALL

August 27, 2021
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Rated 5 out of 5 stars

It's five stars every time I order here.

It's five stars every time I order through Dermavenue. Every time, the selection is wide, displayed/organized on the website for quick perusal, with an easy ordering process, a smooth payment system, and reliable delivery.

August 27, 2021
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Rated 5 out of 5 stars

DermAvenue is a 5 star company in all…

DermAvenue is a 5 star company in all aspects. Their customer service, their products, prices, and shipping. I have NEVER had any bad experiences with them. I am definitely a customer for life. There prices and sales are like no other medical grade retailer out there. And, I have done my homework on comparison shopping! Keep up the best work Dermavenue!!!

August 21, 2021
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Rated 2 out of 5 stars

Awful on mobile

Most annoying site to navigate on a phone ever. Too many pop ups that repeat after dismissed. I gave up after trying to order stuff due to multiple pop up offers of the same thing. Fix your site for mobile please.

August 16, 2021
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Reply from Dermavenue

Hello, sorry you had difficulties navigating our mobile site and thank you for your suggestions. We are currently looking into it.

Have a great day

DermAvenue

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Rated 3 out of 5 stars

Last time I bought in dermavenue the …

Last time I bought in dermavenue the product' ( obavy retinol cream to face) plastic bottle ruptured in the bottom during the first squeezing, lossing some amount of the cream. I will give one more try to the company.

August 6, 2021
Dermavenue logo

Reply from Dermavenue

Hi Silvana, the Obagi retinols are now a pump and no longer a squeeze bottle. If you attempt to squeeze them, nothing will come out of the top and it will burst the bottom. Any bottle you receive that is still the squeeze tube from any other site is an older product.

Thank you

DermAvenue

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