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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform to be a game-changer, appreciating its ease of use and the way it simplifies video and audio editing, even for those without extensive technical backgrounds. People highlight features like accurate transcription, seamless workflow, and the ability to edit videos by rearranging text as significant time-savers. The product's continuous updates and growing functionality are also frequently praised. However, some people were dissatisfied with the product's reliability and performance. Issues such as frequent bugs, crashes, lag, and projects not loading or freezing are commonly reported. Some users also experienced problems with audio quality, including wind noise not being removed effectively or audio randomly disappearing. Additionally, a minority of customers found the AI features inconsistent or felt that recent changes to the platform's functionality were disruptive and confusing.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the ease of use, excellent... See more

Product

Consumers find product to be ambiguous. Many reviewers praise its efficiency, affordability, and amazing... See more

Technology

People report ambiguous experiences with technology. Many customers praise the AI features, such as suggested... See more

Application

Customers had ambiguous experiences with the app. Many reviewers expressed significant dissatisfaction,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers praise the product as honest, reliable, and... See more

Based on these reviews

Rated 3 out of 5 stars

This product was recommended by a friend, but I've had nothing but problems with it from day one. It's full of bugs. It doesn't do what it's supposed to do or what support tells you it will do when yo... See more

Rated 3 out of 5 stars

I'm a long time user and fan of Descript. I've been paying $30/mo for almost 4 years now. Until recently, I was able to efficiently run my channel, making 3-4 videos per week. Now, I can only create 3... See more

Rated 3 out of 5 stars

Very good editing program/service, but completely rediculous that AI-features are based on credits. Credist are comsumed very fast and then you get either stuck or broke.... I would like to stay, but... See more

Rated 3 out of 5 stars

Descript drives me batsh!t crazy with their constant updates and major modifications to the platform without any notice. I have more than once cursed the gods for making me aware of it, even... See more


Company details

  1. Software Company
  2. Video Editing Service

Written by the company

Descript is an AI-powered video and audio editing platform that combines transcription, screen recording, and publishing into a single tool. Instead of using multiple apps for editing, captioning, and sharing, users can manage the entire workflow in one place. At its foundation, Descript allows text-based editing. Media files are automatically transcribed, and changes to the text directly edit the video or audio timeline. This makes editing more accessible for beginners while still providing advanced capabilities for professionals. Core Features Text-based editing: Edit media by editing words on a transcript instead of navigating timelines. Screen and webcam recording: Capture product demos, tutorials, and presentations in one place. AI enhancements: Tools like Eye Contact, Studio Sound, filler word removal, and automatic captions. Avatars & voice tools: Create lifelike avatars, translate content, or generate synthetic voices. Collaboration tools: Multi-track editing and real-time team collaboration for distributed teams.


Contact info

3.2

Average

TrustScore 3 out of 5

250 reviews

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Replied to 10% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

it made my experience really great

it made my experience really great, it really easy to use, but if possible it would really be great if you add free trial for those who can't afford the subscription, like me. im a student and i have been using descript for my school projects and i would really appreciate it if i can use descript more. Thanks!

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Video Editing Tool for NON-Video Editors!

Descript has created a tool that I wished was around years ago! I didn't have the time or patience to learn other software like Premier Pro, and honestly, I didn't even need all those complicated bells and whistles features for what I was doing. Descript has amazing functionality for every-day mainstream non-video editors, and they have totally levelled the playing field IMO.

Loved it from the start, and keep find new features as they are committed to improving and iterating. Cannot rate it highly enough! 5⭐⭐⭐⭐⭐!

Totally affordable, and now I feel like a video editing "pro" like some of my colleagues! 🤣

September 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Now, THAT'S service!

I had a short video that I wanted for AI to fix eye contact. It didn't just give me instructions on how to turn the feature on, it turned it on for me. Now that's service!

September 28, 2025
Unprompted review
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