I’ve been so impressed by my experience with Design By Si - the clothes are SO cute and such good quality. I was sent the wrong size of an item by accident and the customer service responded straight... See more
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Lovely company, beautiful clothes and excellent customer service. I had a problem with one of my jumper I bought from Designby Si.I sent an email and very helpful staff resolve my issue without any... See more
Really great tops, and genuinely good quality! Not like shien/ most fast fashion. I love the tailoring on the striped top and the sizing is perfect! Unique stuff and a genuine website - shipping was g... See more
De verzending ging fout en toen ik het pakket eindelijk ontving, kwam ik er achter dat de kwaliteit echt ontzettend slecht is. Na alleen het passen viel de knoop er al af. Echt jammer want ik vind... See more
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Company details
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DesignbySi tilbyder et unikt udvalg af tøj som vil fuldende enhver piges garderobe. Altid nyeste trends og styles til overkommelige priser
Contact info
Denmark
- designbysi.dk
Replied to 77% of negative reviews
Typically replies within 1 week
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Absolutely lovely place to buy
Really worth the money and definitely get what you pay for!! I’ve bought several pieces from this company and it has never failed me! Absolutely 5 stars
Just wow!
Just wow!! Love the sweaters and the trousers. Great quality and fit!
Misleading photos of items and poorer quality
I ordered a few items and I can say that the quality of most of them was lower than expected. I ordered the Karina jeans which on the website look like a dark wash but I felt like I got something completely different. The material was thin also for jeans claimed to be 100% cotton. I do feel like the items are overpriced for what you actually get. I ordered the Tove top too in xs/s and I feel like the sizing and fit of it was very weird. There was extra material in the armpit area which made the top look very unflattering on. The material was cheap. I ended up keeping only one item from my order because I actually liked it. Also they charge you €7 for returns which in my case, I thought was quite unfair because ultimately I think the main problem is incredibly misleading photos and quality to price ratio. Won’t be buying from them again.

Reply from Designbysi
Experience with Design By Si
I have ordered multiple times from Design by Si and it was such a good experience every time. The clothes look like they do on the website. The shipping (to Germany) is fast and unproblematic and the quality of the products is amazing. I would definitely recommend buying there!!
Each item is truly incredible
Each item is truly incredible. I am so obsessed. I will be placing another order soon!
I love it, thank you designbysi!
I love the material, it doesnt itch at all. The colour is so pretty and matches every outfit. I love it and recommend it to everyone!!! ❤️❤️
The service was amazing
The service was amazing! I accidently ordered the wrong size on my shoes and sent an email asking if they were able to change it or if I had to make a return. They were so quick to respond and made it possible. The order came super quickly and I will definitely order from them again!
The pants are perfect
The pants fit like a dream, i had to shorten them a bit but its great that you guys make pants and clothing for taller women since i know it can be tricky sometimes to find pants that are long enough!
The brand was amazing
The brand was amazing - I live in the Uk and delivery was very fast arriving in the same week with the quality of the item impressing me. I bought 3 tops and the stuffed bag, all of which i can’t wait to wear, super stylish
Design by SI - Karina jeans
I love the jeans so much. They fit perfectly, and the colour would go amazing with anything. I love Design by SI, I always order from them and they NEVER disappoint. : )

Reply from Designbysi
Never got a refund
I have returned an item months ago and have never received a refund. I have mailed them about this and all i got was a “we have not received the item”. This is not my responsibility and i would have liked my money back as it was expensive. Dont order from here if you’re going to return something.

Reply from Designbysi
it has good delivery and the stuff is…
it has good delivery and the stuff is really pretty

Reply from Designbysi
The quality of the clothes is fantastic…
The quality of the clothes is fantastic as also the costumerservice is and the returnpolicy. I would really recomand this website to anyone!!

Reply from Designbysi
evrything was right and on time
evrything was right and on time, but the quality was very bad, and the boots quality even worse, boots that cots like 80 euros so not that cheap.

Reply from Designbysi
Good customer service
Some initial issues but these were ironed out and customer service were helpful

Reply from Designbysi
Disappointing quality and problems with returning the items
Disappointing quality — not better than any other fast-fashion company. The return portal is not working properly and keeps saying that the shipping country is not supported. I feel bad about my decision to order from DesignBySi

Reply from Designbysi
I am really disappointed
I am really disappointed, I received demaged bag in different color , not as described .

Reply from Designbysi
Design by si prettiest clothing
I bought the lovia jeans and the ronya trousers and both are sooo pretty! The design is so pretty and the fabric is really nice. For a tall girl like me (175 cm) the jeans are still pretty long😱 . I really love this as it is hard to find

Reply from Designbysi
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