Designbysi Reviews 2,081

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been so impressed by my experience with Design By Si - the clothes are SO cute and such good quality. I was sent the wrong size of an item by accident and the customer service responded straight... See more

Rated 5 out of 5 stars

Lovely company, beautiful clothes and excellent customer service. I had a problem with one of my jumper I bought from Designby Si.I sent an email and very helpful staff resolve my issue without any... See more

Rated 5 out of 5 stars

Really great tops, and genuinely good quality! Not like shien/ most fast fashion. I love the tailoring on the striped top and the sizing is perfect! Unique stuff and a genuine website - shipping was g... See more

Rated 1 out of 5 stars

De verzending ging fout en toen ik het pakket eindelijk ontving, kwam ik er achter dat de kwaliteit echt ontzettend slecht is. Na alleen het passen viel de knoop er al af. Echt jammer want ik vind... See more

Company replied

Company details

  1. Shopping & Fashion

Written by the company

DesignbySi tilbyder et unikt udvalg af tøj som vil fuldende enhver piges garderobe. Altid nyeste trends og styles til overkommelige priser


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

good bag :)

the product (bag) came exactly like the photo, very soft. it smelt a little funny bc it was brand new but nothing much. it came fast :)

November 29, 2025
Unprompted review
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Reply from Designbysi

Hi Alessia,

Thank you so much for your lovely review! We’re happy to hear that your bag arrived quickly and just as pictured. The slight new-material smell should fade quickly, but we’re glad it didn’t affect your experience.

Have a wonderful christmas <3

Hugs,
Emma - Designby Si

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Rated 5 out of 5 stars

10/10 AMAZINGGGG

I absolutely LOVE my jumper it’s such good quality and when I had an issue with shipping I was immediately refunded for it. Excellent customer service will defo be purchasing from here again!!!

November 27, 2025
Unprompted review
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Reply from Designbysi

Hi Alize,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your jumper and that our team could help quickly with the shipping issue. Your kind words mean a lot to us!

Merry Christmas!

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Florence mini bag - Designbysi

I really enjoyed buying from Designbysi, because the shipping process was super easy and fast. I’m from Italy and it only took 4 days for the package to get here. The bag that I ordered came in perfect conditions, looking exactly as the pictures on the site. I strongly recommend :)

November 22, 2025
Unprompted review
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Reply from Designbysi

Hi Francesca,

Thank you for your review. We are delighted to hear that your package arrived so quickly and that the bag was as expected. We always strive to ship your packages as quickly as possible!

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

New favorite clothing brand :)

I ordered a dress for my graduation ceremony, and it is truly the most beautiful dress I’ve ever owned. It is true to size, very comfortable and was delivered really fast. Got me really excited to order an outfit again :)

November 22, 2025
Unprompted review
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Reply from Designbysi

Hi Sydney,

Thank you for sharing your thoughts on the dress you recently received. We are so happy that it lived up to your expectations, and we are sure that it looked great on you! <33

Hugs,
Emma - Designby Si

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Rated 4 out of 5 stars

Jeans were a bit darker and bigger than…

Jeans were a bit darker and bigger than expected, but nice either way. Could fit an XS as 168cm. Lulia pants. Nice experience and came 2 days earlier than expected (:

November 12, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you for your feedback. We are very happy to hear that, and we will try to adapt our size guides better so that you do not experience the same problem again. Glad you could still wear the pants <333

Hugs,
Emma - Designby Si

Rated 1 out of 5 stars

worst customer support of all times

worst customer support of all times. 0 stars if this would be possible but i hate to click at least 1

November 4, 2025
Unprompted review
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Reply from Designbysi

Hi,

We are very sorry to hear that - this is not the experience we want our customers to have, and we strive to always deliver the best and fastest customer service. Please contact us at info@designbysi.dk so that we can hear more about the problems that have arisen. Our customer service always tries to find a solution!

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Came quickly and so comfy

Came quickly and so comfy

November 11, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you so much - we appreciate it <33

Hugs,
Emma - Designby Si

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Rated 5 out of 5 stars

Fabulous quality and designs

Fabulous quality and designs with fast delivery. Always happy!

November 3, 2025
Unprompted review
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Reply from Designbysi

Hi Clare,

Couldn't be better - thank you so much! Looking forward to packing more of your orders <3

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

I have ordered twice from here and both…

I have ordered twice from here and both times I’ve been happy with my purchases!

October 31, 2025
Unprompted review
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Reply from Designbysi

Hi safiya,

That makes us sooo happy to hear!! Thank you for coming back <33

Hugs,
Emma - Designby Si

Rated 1 out of 5 stars

Awful Experience and very disappointing

Honestly would never buy from here ever again. The clothes look lovely on the website - but in real life, quality and fit of clothing awful! I bought the iconic Design by Si dress with the cowl necklace and very poor qualify. It was unflattering and fit wrong. I also spent £80 on a pair of jeans, for them to be see through and high waisted? They looked lovely on the website, but not on me. The fabric was soft and felt like joggers and very Shein like but they were 80 pounds, which is an awful amount of money to spend on jeans. Delivery was really slow and made me pay £10 to return it. I’m so dissatisfied and disappointed with this site because I had really high hopes. I hope no one else has the same issues.

September 30, 2025
Unprompted review
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Reply from Designbysi

Hi Emily,

Thank you for your honest opinion.

First of all, we are very sorry about your experience! It shouldn't be like this <3

If you experience that you receive an item that does not live up to the website's pictures, you should always contact our customer service at info@designbysi.dk regarding a complaint and return. This is SO important so that we can improve styles that have been produced incorrectly - if they are for example marked as low-waisted, there may be something wrong with the size, and we must of course have this communicated to production. Furthermore, our customer service can help find a solution.

We hope you will give our brand another chance <3

Hugs,
Emma - Designby Si

Rated 4 out of 5 stars

really nice

I really like it. the quality is not amazing but it is fine, the clothes are unique and identical to the picture on the website. really happy with al my clothes. it arrived 4 days after I ordered.

November 2, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you for your feedback. We always strive to balance price with quality <3

We are glad that you are happy with your items!

Hugs,
Emma - Designby Si

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Rated 5 out of 5 stars

So stylish

Absolutely love their clothing, so fashionable and comfy. I always get asked where their pieces are from!!

October 25, 2025
Unprompted review
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Reply from Designbysi

Hi Mia,

Thank you so much!!! <33

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

super cute clothes and quick delivery

the clothes are good quality and suuper cute. the delivery was quick even abroad and over the weekend

October 22, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

We are happy that your items arrived quickly and without any problems - and even on the weekend! <33

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Amazing quality

Amazing quality, just like the picture!

October 15, 2025
Unprompted review
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Reply from Designbysi

Hi Ella,

Thank you so much!! Have a great day <3

Hugs,
Emma - Designby Si

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Rated 5 out of 5 stars

I love the pants

I love the pants. They fit perfectly. I love the color of it. My fav pair of pants.

October 14, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you so much!!

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

fast and good quality

delivery arrived on the date expected, everything was very fast and shipping almost immediate. great quality clothing as well as i ordered a balta knit sweater - perfect fit, gorgeous clothes!

October 10, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

That sounds so good - thank you for the review, it means a lot <333

Hugs,
Emma - Designby Si

Rated 1 out of 5 stars

Absolutely horrible quality

Absolutely horrible quality! I ordered the Luna dress and the gathering on the neckline is appalling. The zipper was digging into my under arm all night there is puckering on the side seam of the dress. All the finishes on the inside are overlocked and the cups are not even the same size. For $110 it is not worth it at all!!!

September 20, 2025
Unprompted review
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Reply from Designbysi

Hi Elyss,

We are very sorry. Of course, it shouldn't be like this - but we appreciate your feedback so that we can correct the errors in production.

You are always welcome to contact our customer service regarding returns and complaints, as they are happy to help find solutions so that our customers are always satisfied with their purchase. They can be contacted at info@designbysi.dk

Hugs,
Emma - Designby Si

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