I already own a Queen Anne high wing chair, in antique Tudor Apple, that sits in my bedroom. I am so pleased with this chair that I recently ordered a Chesterfield sofa & two accompanying Queen Ann... See more
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Review summary
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Reviews shaping this summary
Absolutely love my new chesterfield oxblood leather armchair ..fresh smelling leather always..exellent delivery drivers kept me informed..yeah will definitely be buying from your company again..good... See more
Company replied
Absolutely amazing customer service ! Samatha went above and beyond to help me with my order , making great suggestions and keeping me update in entire process . She is an asset to your company ! In... See more
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After searching for ages for a chair to match my colour scheme I found this company. Everything from start to finish was completely professional. Ordered sample fabric, then placed my order..the... See more
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Company details
- Furniture Store
- Antique Furniture Store
- Furniture Manufacturer
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store. We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders. We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?
Contact info
Chesterfield House, Forrest Street, Blackburn, Lancashire, BB1 3BB, Blackburn, United Kingdom
- 01254 268590
- info@designersofas4u.co.uk
- www.designersofas4u.co.uk
4.5
Excellent
5K reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication
Excellent communication, prompt delivery on the date stated and very polite delivery drivers. Very happy with purchase .
April 25, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Yvonne Mckenzie,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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I bought a sofa and 3 chairs from these…
I bought a sofa and 3 chairs from these people , traveled an hour half to look at them , I must say the salesperson Kayleigh was a real pleasure to deal with nothing was too much trouble , we chose a leather sofa and chairs and delivered in the time frame she said , a lot cheaper than one closer to home so well worth the trip , would highly recommend
March 26, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello ,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
The product is fantastic and made in…
The product is fantastic and made in the UK. Samantha was so helpful and really helpful to resolve any issues. Had a small issue with a cushion, no problem a new one is being made. No quibbles just straightforward brilliant 5 star customer service.
May 5, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Rachel,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Great service excellent quality sofas
I love my leather chesterfield sofa and chair I would definitely recommend Designer sofas 4U.
*****
April 18, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Fred
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Very good product at a good price
Very good product at a good price, excellent service and delivered on time by a friendly team.
April 18, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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Excellent service
From start to finish the service provided by this company has been second to none. Ordering was simple, communication was excellent and the delivery was professional and seamless. Cannot recommend Designer Sofas 4U highly enough.
April 22, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Clare Edwards,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Everything about sofas 4u
Everything about sofas 4u, is excellent from ordering to delivery ,customer service is so helpful, delivery lads r helpful and polite all I. All I would highly recommend 👌
March 5, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello MS MAUREEN OHANLON,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Absolutely love my new chesterfield…
Absolutely love my new chesterfield oxblood leather armchair ..fresh smelling leather always..exellent delivery drivers kept me informed..yeah will definitely be buying from your company again..good fair price
Happy 😊
April 9, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Michael,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Quality at an Affordable Price
I already own a Queen Anne high wing chair, in antique Tudor Apple, that sits in my bedroom. I am so pleased with this chair that I recently ordered a Chesterfield sofa & two accompanying Queen Ann chairs for my sitting room.
The ordering process was straightforward, coms were good & the furniture was delivered exactly when confirmed. I am absolutely delighted with this purchase. The smell of leather when I come down in the morning. Glorious! The chairs & sofa are comfortable, supportive & look fabulous. Even better, they are manufactured in the UK; Blackburn, of all places!Thoroughly recommend Designer Sofas 4U.
April 29, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Noel B,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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Excellent service from beginning to…
Excellent service from beginning to end.
Kept informed all along the way.
Extremely happy with my Chesterfield settee.
The 2 lads that delivered it also kept me informed and were bang on time. They were also very careful when bringing it into the bungalow.
All in all a very pleasant experience.
April 16, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Robert Wallbank,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Quality second to none
Quality second to none.
Amazing service. Beautiful furniture
April 10, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Straight forward purchase
Straight forward purchase, credit via Klarna. Delivery time as stated. Arrived in good packaging. Delighted with suite. Excellent value
April 16, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Mandy,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Outstanding service.
I have a 3 piece Chesterfield sofa and matching armchair purchased from Designer Sofas 4U for use in my small flat. I wanted a harder foam insert for one position that I use on a constant basis. I approached customer services who, identified my needs, prepared an invoice, arranged payment and shipped the item all within 24 hours. Service doesn’t come any better these days where dismissive after sales service has become the norm especially for low cost items. Thanks to everybody, especially Samantha who has managed this matter in a prompt and highly efficient manner.
April 16, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Leslie Knight,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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Absolutely amazing customer service
Absolutely amazing customer service ! Samatha went above and beyond to help me with my order , making great suggestions and keeping me update in entire process . She is an asset to your company !
In terms of the sofa / office chair / foot stall, the quality is amazing. Loved that so much of the design you could pick eg the finish of the studding .
April 3, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Suzanne Carter,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Queen Anne Sofa and Armchair
From ordering to delivery everything went smoothly. Great communication and customer service from staff.
Delivery guys was polite and helpful.
Really love my Sofa and Armchair.
January 31, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Jo and Ben Paylor,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
We ordered 2 Queen Anne Chesterfield…
We ordered 2 Queen Anne Chesterfield chairs 3 weeks ago after visiting the showroom as I wanted to see them and sit on them not just from a photo website
From the moment we arrived we was greeted by a lovely lady who was very knowledgeable about all the products she was very helpful and we purchased the chairs there and then
We didn't need delivery as we picked them up ourselves and im so happy with them they are beautiful and exactly what we wanted many many thanks and we will definitely recommend designersofa4U
April 15, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Patricia Scott,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Very easy to order online and product…
Very easy to order online and product matches description perfectly. Good quality chair and am very happy with it.very comfy and good quality. The delivery was super efficient with lovely people.would recommend this company.
April 4, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Deborah Taylor,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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The armchairs are decent quality and…
The armchairs are decent quality and impressive. The customer service was shocking The delivery driver insulted my husband and wouldn't deliver to the room that had already discussed with the customer service operator upon purchasing the two chairs to a value of nearly £900 including delivery.
I provided a written complaint and received a less than satisfactory response when issues were highlighted, and i was directed by the "aftercare manager", to the terms and conditions that had never been sent to me nor was i directed to any terms elsewhere at the time of purchase.
It is a shame that such a good quality product was let down by the quality of the delivery and customer service.
As this has left a bad taste, especially the "aftercare"and i use this term loosely, i will not be using this company going forward.
April 14, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Cathy,
Thank you for your feedback. While we are pleased to hear that you are happy with the quality of the armchairs, we feel it is important to address and clarify several points raised in your review.
Firstly, when placing your order, our call records confirm that you were clearly asked by our colleague whether you accepted the terms and conditions, to which you responded “yes.”
These terms and conditions are readily available on our website at all times, and no request was made during or after the purchase for a separate copy to be provided.
In relation to delivery, our policy—outlined within these terms—is in place to ensure the health and safety of our delivery team. Deliveries are made to the ground/first floor only unless a suitable lift is available. Furthermore, drivers are not permitted to remove PPE or footwear under any circumstances. These procedures are standard and non-negotiable.
We take any allegations regarding staff conduct seriously; however, we have found no evidence to support claims of inappropriate behaviour during the delivery.
We are confident that our team has acted in line with company policy and with full transparency throughout your purchase and aftercare process.
Tel: 01254 268 590
Email: aftersales@designersofas4u.co.uk
Web: www.designersofas4u.co.uk
Very happy customer from Portugal.
I recently bought furniture from Sofas 4U. I live in Portugal so I relied entirely on reviews I had read.
After several chats with them, mainly Kayleigh, I went ahead and ordered my furniture. It was no means straight forward because of my address. Kayleigh worked with me to organise delivery to a UK shipping address. The delivery from them to me in Portugal went without problems.
My furniture arrived on the 10th April. Obviously first time I saw it. I am absolutely delighted by the service provided by Sofas 4U. The quality of the furniture is excellent, meets all my expectations. Perfect. I will certainly buy again from Sofas 4U.
To avoid any doubt there was absolutely no problem with the delivery of my order. Sofas 4U offered to deliver my order to Portugal. It was my choice to arrange my own delivery by using a company I have used over many years.
April 10, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello James Longton,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Fabulous furnituret…
Excellent service and excellent quality. I love my new chair and would shop with the company again. Only one small negative, the delivery people, they were not helpful and didn’t “ care” and left us to get the furniture into the house ourselves!!
April 3, 2026
Unprompted review
Reply from Designer Sofas 4U
Hello Mrs M Adkins,
Thank you so much for your kind words about our service and the quality of your new chair—we’re absolutely delighted to hear that you love it and that you’d choose to shop with us again!
We’re sorry to hear about your delivery experience, though. That’s certainly not the level of service we aim to provide, and we understand how frustrating it must have been to handle the furniture on your own. Your feedback is incredibly valuable, and we’ll be addressing this with our delivery team to ensure improvements are made.
Thank you again for your honest review—it helps us continue to improve. We hope you enjoy your new chair for years to come!
Best Regards,
Designer Sofas for you
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