⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
Company replied
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⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
Company replied
I was extremely suprised at the quality of the sofas. Ive always had leather chesterfields. The sofas I bought from Designer Sofas was the best quality ive ever seen. Honestly my previous... See more
Company replied
Where to start,they had my 1st review taken down which shows me they do not take reviews seriously or contact me regarding this, we bought a what was a grey sofa online , but we received a brown/coppe... See more
I am really impressed by my Chaise Longue in terms value for money and quality. (Buying direct from Sofas4U gave me the best price by a wide margin). I am glad i visited the showroom. I learned abou... See more
Company replied
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store. We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders. We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?
Chesterfield House, Forrest Street, Blackburn, Lancashire, BB1 3BB, Blackburn, United Kingdom
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Replied to 70% of negative reviews
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Was a bit wary buying from a company online that I hadn’t had any dealings with. However, as the company offer PayPal as a payment option went with them. I am very pleased with the chesterfield sofa that I purchased. It is really good quality, and great value for money. I took the option of firm cushions, and was contacted to confirm that really was the correct selection as some people thought they were too hard. We were given a date for delivery and confirmed it was acceptable. The sofa arrived on the day stated, and was taken into the room we wanted it in, by two polite and friendly delivery men. I would definitely use the company again.

Reply from Designer Sofas 4U
I'm very happy to give Designersofas4u a 5-star review for my positive experience.
Once again, I've received a great-quality product that looks and feels fantastic in my home. My new Vintage Rouge Red Aviator sofa and matching footstool complement the chair I previously purchased in the same style perfectly.
The delivery arrived yesterday exactly as communicated, making the whole buying experience smooth and hassle-free. The web chat service was simple to use for tracking my order and asking questions, even over the weekend, which made me feel genuinely valued as a customer. The two delivery men were professional, courteous, and arrived early as promised on Saturday.
I only wish I had room to buy more! Designersofas4u offers an impressive range of styles, colours, fabrics, and leathers. From classic Chesterfields and traditional wingback chairs to striking animal prints and Union Jack designs, there is something for every taste. They also offer a wide selection of sofas, including Italian designs, corner sofas, and recliners.
It's definitely worth browsing their website if you're looking for quality furniture and excellent customer service.
— David1A

Reply from Designer Sofas 4U
We were really pleased with the leather chair we purchased good quality. From ordering to delivery was excellent. The delivery driver certainly went the extra mile as he couldn’t get the delivery vehicle near our house, he carried the chair the length of the street. I would certainly order from this company in the future.

Reply from Designer Sofas 4U
I ordered the Blue leather chesterfield. I’m very happy with it. Can’t fault Sofas 4u, they were good during the order process and it was delivered on time. Had it a month and have no complaints at all.

Reply from Designer Sofas 4U
Score 0 is more reflective of this company
Confused as to why i cant find my last 2 reviews. Obviously removed because the negative
My experience
Poor quality furniture and extremely rude and aggressive delivery team
Furniture broken got fixed upon return the broken it and ruined another section of sofa didn't tell me the damaged it
Then realised the bit that 'fixed' is infact still broken
Want refund but have no choice but to take a replacement not repair thia time and Obviously my issue is i have to let the vile delivery team back into my house not a nice thought
Sofa only 10 month old was broken by 6 months
Avoid at all cost pay more at DFS get quality goods quality service and quality customer service
I WILL SAY AGAIN
AVOID AT ALL COST
Have many photos of damage done by delivery team also a video of the being abuses in there native tongue good old chat gbt translated it for me
100% recommend
Brilliant quality and price
A very customer centric company with great communication

Reply from Designer Sofas 4U
Excellent service. Delivery very prompt and couches were exactly what we ordered and of high quality

Reply from Designer Sofas 4U
This is my second couch there lovely and comfy the men that deliver are so nice they put altogether and take the packaging away just a fantastic firm to deal with I love my sofa xx

Reply from Designer Sofas 4U
Customer service was fantastic, delivery outstanding and the wingbacks I ordered are of extraordinary quality for the price. I love my new chairs

Reply from Designer Sofas 4U
From first placing the order to delivery everything went smoothly.
Staff were polite and helpful.
We were kept informed about the delivery date and time and the delivery persons couldn't have been more helpful.
The quality of the Chair exceeded our expectations.
First Class service all round. Thank you.

Reply from Designer Sofas 4U
Everything about using this company was easy and straightforward. Their customer service is excellent, good with updating you and any questions you may have, they answer knowledgeably. The quality of their products are very well made. Delivery was spot on too. Would I recommend them? Definitely yes. I love my armchairs! Thank you 😊

Reply from Designer Sofas 4U
Amazing customer service, Samantha was so helpful, such friendly staff. I bought a winged back chair in my choice of colour. The quality was outstanding! Definitely recommend this company to anyone

Reply from Designer Sofas 4U
Excellent communication, prompt delivery on the date stated and very polite delivery drivers. Very happy with purchase .

Reply from Designer Sofas 4U
I bought a sofa and 3 chairs from these people , traveled an hour half to look at them , I must say the salesperson Kayleigh was a real pleasure to deal with nothing was too much trouble , we chose a leather sofa and chairs and delivered in the time frame she said , a lot cheaper than one closer to home so well worth the trip , would highly recommend

Reply from Designer Sofas 4U
The product is fantastic and made in the UK. Samantha was so helpful and really helpful to resolve any issues. Had a small issue with a cushion, no problem a new one is being made. No quibbles just straightforward brilliant 5 star customer service.

Reply from Designer Sofas 4U
I love my leather chesterfield sofa and chair I would definitely recommend Designer sofas 4U.
*****

Reply from Designer Sofas 4U
Very good product at a good price, excellent service and delivered on time by a friendly team.

Reply from Designer Sofas 4U
From start to finish the service provided by this company has been second to none. Ordering was simple, communication was excellent and the delivery was professional and seamless. Cannot recommend Designer Sofas 4U highly enough.

Reply from Designer Sofas 4U
Everything about sofas 4u, is excellent from ordering to delivery ,customer service is so helpful, delivery lads r helpful and polite all I. All I would highly recommend 👌

Reply from Designer Sofas 4U
Absolutely love my new chesterfield oxblood leather armchair ..fresh smelling leather always..exellent delivery drivers kept me informed..yeah will definitely be buying from your company again..good fair price
Happy 😊

Reply from Designer Sofas 4U
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