⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
Company replied
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⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
Company replied
I am really impressed by my Chaise Longue in terms value for money and quality. (Buying direct from Sofas4U gave me the best price by a wide margin). I am glad i visited the showroom. I learned abou... See more
Company replied
Got chair made 3 weeks ago best purchase ever foam is solid brilliant for sore back!!! From day I ordered they kept in touch asking what density of foam I would like and colours of studding round the... See more
Company replied
I contacted Andrew and asked for samples , which he sent very promptly. Made my choice and ordered. Was kept up to date . Was given a delivery date which suited . The delivery drivers were very frie... See more
Company replied
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store. We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders. We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?
Chesterfield House, Forrest Street, Blackburn, Lancashire, BB1 3BB, Blackburn, United Kingdom
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Replied to 72% of negative reviews
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Reply from Designer Sofas 4U
Sofa,s are of fabulous quality at a bargain price. Delivery was bang on time and delivery drivers were very careful. 10 out of 10... 5 stars

Reply from Designer Sofas 4U
Made exactly to our specifications. Delivered on pre agreed date. Also delivered on time to the minute. They took all relevant rubbish away with them. It’s class all round

Reply from Designer Sofas 4U
I found them on line and sent for a colour swatch which came within days. A spell in hospital held up my order but when I picked it up I was able to check on a few measurements - seat height is very important after a Hip Replacement! I was advised of a six to eight week lead in but the chair was ready earlier. Good communication re delivery date and time. I love my chair, but maybe should have gone for the softer seat pad.

Reply from Designer Sofas 4U
I ordered a Queen Anne style 2-seater sofa in Old English Ocean leather. The company couldn't have been more helpful, offering assistance and additional swatches as required. The ordering process was very straightforward and the lead time from order to delivery more than acceptable. The delivery team were efficient, tidy and friendly; they provided exceptional communication regarding our delivery time on our delivery day. The sofa itself - we are beyond thrilled. The quality and finish surpassed our expectations; it is an absolutely stunning piece to grace our front room and extremely comfortable. The smell of leather greets us every time we enter the room and countless visitors to our home have made mention of our handsome new sofa. After a first class experience in every respect, we wouldn't hesitate to recommend Designer Sofas 4U.

Reply from Designer Sofas 4U
Seamless from start to finish. Great quality and customer service. Delivery guys were very professional and polite. Thanks.

Reply from Designer Sofas 4U
3 & 2 antique leather chesterfield sofas
We visited twice and both times the sales people were really helpful, not pushy like some places.
The prices were good compared to others and delivery date was kept to but about an hour late. The delivery men were great.
We are happy with our purchase so far.

Reply from Designer Sofas 4U
I had my sofa delivered in time by two very lovely gentlemen who went to great lengths to ensure it's care on entry to my home, on the hottest day so far 38+ degrees! Wow! My sofa is gorgeous. I had chosen antique oxblood for colour, and I love it! It looks amazing, good quality, well made, and it has the wonderful smell of new leather. I did alot of research online before choosing Sofas4u, and I am so glad that I made this excellent choice. I fully recommend this company. Good quality product, excellent price , along with good customer service and delivery.

Reply from Designer Sofas 4U
Chesterfield Patchwork 3 Seater Sofa
Settee Antique Real Leather
Been looking at these for ages. Decided to order one and it hasent disappointed
Absolute quality hand made sofa, perfect lead time, perfect delivery.
Love it !

Reply from Designer Sofas 4U
No stars would be more accurate
I started ordering a chair and changed my mind before giving card details and finalising. I then started getting pestered to complete the order and they even quoted an order number. I pressed the cancel button but then got a phone call asking me to ring in order to set the cancellation in process. I hadn’t even completed the order!! The chap I spoke to claimed I had made the order and needed to give my card details to complete it. I did not of course but this is harassment. Trying to make people think they have ordered.

Reply from Designer Sofas 4U
From start to finish no problems
Value for money
Wish other companies were as good

Reply from Designer Sofas 4U
Excellent communication, excellent quality & excellent workmanship.

Reply from Designer Sofas 4U
On time.no hassel .lovely couch .thanks 💚💚💚💚greetings from northumberland 🏴🏠🌅

Reply from Designer Sofas 4U
A truly great comfortable chesterfield suite, communication is excellent, nothing is to much trouble for these guys. Delivery was great, with the two lads friendly and helpful

Reply from Designer Sofas 4U
Honestly great experience. From ordering to delivery. I ordered the firm cushions and got a call to check letting me know they are really firm so I changed it to medium. Which are perfect I might add. Sofa is great quality looks fabulous and well worth it £££ and is very comfortable. Even a check in after to see if I was happy with it and not your usual next day check in when you haven’t really had time to assess it a few weeks later. Would defo recommend

Reply from Designer Sofas 4U
Was a bit wary buying from a company online that I hadn’t had any dealings with. However, as the company offer PayPal as a payment option went with them. I am very pleased with the chesterfield sofa that I purchased. It is really good quality, and great value for money. I took the option of firm cushions, and was contacted to confirm that really was the correct selection as some people thought they were too hard. We were given a date for delivery and confirmed it was acceptable. The sofa arrived on the day stated, and was taken into the room we wanted it in, by two polite and friendly delivery men. I would definitely use the company again.

Reply from Designer Sofas 4U
I'm very happy to give Designersofas4u a 5-star review for my positive experience.
Once again, I've received a great-quality product that looks and feels fantastic in my home. My new Vintage Rouge Red Aviator sofa and matching footstool complement the chair I previously purchased in the same style perfectly.
The delivery arrived yesterday exactly as communicated, making the whole buying experience smooth and hassle-free. The web chat service was simple to use for tracking my order and asking questions, even over the weekend, which made me feel genuinely valued as a customer. The two delivery men were professional, courteous, and arrived early as promised on Saturday.
I only wish I had room to buy more! Designersofas4u offers an impressive range of styles, colours, fabrics, and leathers. From classic Chesterfields and traditional wingback chairs to striking animal prints and Union Jack designs, there is something for every taste. They also offer a wide selection of sofas, including Italian designs, corner sofas, and recliners.
It's definitely worth browsing their website if you're looking for quality furniture and excellent customer service.
— David1A

Reply from Designer Sofas 4U
We were really pleased with the leather chair we purchased good quality. From ordering to delivery was excellent. The delivery driver certainly went the extra mile as he couldn’t get the delivery vehicle near our house, he carried the chair the length of the street. I would certainly order from this company in the future.

Reply from Designer Sofas 4U
I ordered the Blue leather chesterfield. I’m very happy with it. Can’t fault Sofas 4u, they were good during the order process and it was delivered on time. Had it a month and have no complaints at all.

Reply from Designer Sofas 4U
Score 0 is more reflective of this company
Confused as to why i cant find my last 2 reviews. Obviously removed because the negative
My experience
Poor quality furniture and extremely rude and aggressive delivery team
Furniture broken got fixed upon return the broken it and ruined another section of sofa didn't tell me the damaged it
Then realised the bit that 'fixed' is infact still broken
Want refund but have no choice but to take a replacement not repair thia time and Obviously my issue is i have to let the vile delivery team back into my house not a nice thought
Sofa only 10 month old was broken by 6 months
Avoid at all cost pay more at DFS get quality goods quality service and quality customer service
I WILL SAY AGAIN
AVOID AT ALL COST
Have many photos of damage done by delivery team also a video of the being abuses in there native tongue good old chat gbt translated it for me
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