Designer Wallpapers Reviews 

1,811
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high product quality, often highlighting the impressive designs, thickness, and overall excellent finish of the wallpaper. Many reviewers also appreciate the fast and efficient delivery service, noting that items arrive promptly and well-packaged. The customer service receives high marks for being helpful, professional, and providing excellent support, including a useful sample service. However, some customers also noted occasional delays in delivery, with certain orders taking longer than initially expected or requiring follow-up to track their status.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting super-fast and prompt... See more

Quality

People report positive experiences with quality, consistently praising the excellent and outstanding quality... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting it as outstanding, great,... See more

Service

Customers had positive experiences with service, often describing it as fantastic, prompt, and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a difficult one! Delivery was absolutely the worse ever. I waited weeks and weeks for this, but I understand it was Designer Guilds fault. I didn’t want to give a poor rating, because Designer... See more

Company replied

Rated 5 out of 5 stars

The wallpaper was delivered promptly. We were very pleased with the design and quality of the wallpaper from Osborne and little. We returned one roll as we had over ordered and once it was received th... See more

Company replied

Rated 5 out of 5 stars

Great quality wall paper, nearly 25% cheaper than the high street price. Quick delivery. Only negative was the refund for surplus roll took a while and was only refunded after a prompt but otherwi... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from DesignerWallpapers.co.uk! The quality of their wallpapers is outstanding, and the range of designs is genuinely impressive. What really sets them apart, though, is thei... See more

Company replied


Company details

  1. Interior Designer

Information provided by various external sources

Designer Wallpapers brings you the UK’s most exclusive and exciting collection of wallpapers, from the very best designers, all on one website. All of our elegant and luxurious wallpapers are manufactured using the finest materials and we offer everything from traditional hand-printed designs to futuristic holographic patterns.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,811)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Designers Guild wallpaper

So pleased with this paper. It was really thick and lovely to hang.
Prompt delivery and good communication. Hopefully a return of one roll of wallpaper will also be trouble free

August 26, 2024
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Rated 5 out of 5 stars

Sent free samples which was great…

Sent free samples which was great before deciding on right colour of wallpaper. There were issues with delivery courier but contacted Paul who chased it up and resent order on express delivery. Paul was very courteous and professional. Wallpaper is beautiful and very high quality, easy to hang. I’m over the moon with my purchase.

September 21, 2024
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Rated 5 out of 5 stars

Great service

Great service. Also very fast delivery also to the Netherlands's!!
No fee for shipping.

I didn’t know I had to pay import duties.
but the product is definitely worth it!

August 22, 2024
Rated 5 out of 5 stars

What a wonderful source for exquisite…

What a wonderful source for exquisite wallpapers. I’m from the United States and the pricing is extraordinarily good. Better selection than the states and much less expensive. The quality of the paper exceeds our expectation. The service from the employees/management was bespoke. Shipment was extremely fast and very inexpensive to the states.

August 20, 2024
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Rated 1 out of 5 stars

Never received my order

After I placed my order I got a confirmation email saying, once your package ships we will send an email with a link to track the package. After a week of hearing nothing else I sent an email to ask has my order been shipped yet. I receive an email back to say because I had only purchased one roll, it was sent regular post as opposed to tracking. (Regardless of whether it 1 roll or 10 I am still a paying customer and this paper is not cheap). Fast forward two weeks and I still had not received it so I emailed again. To which was said, it must be lost in transit and they would send another roll tracked postage. Over 3 weeks later, no paper and still no tracking and when I emailed again the reply I got was; I will cancel and refund your order. Terrible terrible service and unacceptable way to run a business!

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Beautiful

Excellent service, my wallpaper was so beautifully packed and when I opened WoW it was beautiful, it’s for my new bathroom can’t wait till it is on the wall, beautiful paper , for something unusual can’t beat this company.

July 26, 2024

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