阿里巴巴中国站 Reviews 

3
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(3)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

一个充斥着骗子的平台

Title: Is 1688 Really Safe? One Scammer Easily Bypassed Their Entire Security System
Review Body:
I am writing this public review to warn all international buyers about the serious security flaws on 1688 and the failure of their support team to protect customers who pay through official channels.
System Failure & Merchant Fraud:
Official Payment Ignored: Despite completing all transactions officially through the 1688 platform, the platform failed to safeguard my money.
Fake Stores & System Exploitation: A single fraudster, operating under the name Zhang (张), managed to use fake/fake-registered storefronts and completely bypass 1688's logistics verification system.
Recycled Tracking Numbers: The seller reused the exact same tracking number (YT7600357791464) across multiple distinct orders to fake dispatches and exploit system loopholes.
Affected Orders: 5035915189642315321, 5043222542357315321, 5035616102970315321, 5030679709106315321.
Unresolved Amount: 947.86 CNY.
If a single scammer can easily manipulate 1688's logistics controls and operate fake stores without intervention, how can any international buyer trust this platform? Clear evidence of tracking manipulation was submitted, yet 1688 support refuses to issue a forced refund for the remaining 947.86 CNY.
Demand:
I expect a representative from 1688 to contact me tomorrow to fully resolve this case and issue a forced refund. Otherwise, I will formally submit this systemic breach and logic fraud case directly to China's National Consumer Rights Protection Platform (12315

August 8, 2026
Unprompted review
Advertisement
Show reviews in all languages. (3 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look