Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more
Company details
Written by the company
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Contact info
Soanes Cycles, EX24 6JX, Colyton, United Kingdom
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Informative, helpful, efficient and speedy.
No hesitation in recommending Soanes.
Excellent service
Excellent service, quick delivery, superb bike!
Thank you, I now have one very happy husband with a new bike for his birthday!
Cantilever Brake Blocks
Good price & quick delivery with regular updates on progress of order.
The cycle was delivered within a few…
The cycle was delivered within a few days during the lockdown period, and was exactly as described. Not only was their price the best I found for my model, but they had the decency to contact me before dispatching when they found a minor cosmetic scratch on the bike. I found this highly impressive and as I had no problems with the scratch, I happily accepted the bike. I recommend Soanes Cycles very highly!
Good fast service.
This is a reliable family firm
This is a reliable family firm, which offers post-purchase support. I found them friendly and professional.
Fast delivery
Fast delivery! As described. Great bike shop too if you ever visit in person and really lovely staff.
Giro Bike Helmet
Amazing service. Come very quickly.
Very nice helmet. Recommended.
Really enjoyed my experience with these…
Really enjoyed my experience with these guys. My bike was delivered quickly and efficiently without any hiccups.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








