Wish we'd found it sooner! We added Devoted food into our older, fussy, arthritic cat's diet. Apart from loving the food, her eyes were brighter, her fur looked healthier and her mobility improved... See more
Devoted Pet Foods
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See what reviewers are saying
Carl Bailey . Birmingham Truly excellent dog food. Ethically produced to an amazing standard . Our two year old has had Devoted since a puppy and we have a healthy thriving dog. His coat is incredi... See more
I've tried dried food over the years from several manufacture's but none seemed to satisfy him, he also farted like a little trumpet 🎺💨 I was recommended Devoted pet foods so gave it a whirl an... See more
Same problem as previously stated. Taken money for subscription that I can’t access to cancel. I had received an email stating that they were having warehouse issues and that I should source food fr... See more
Company details
Written by the company
At Devoted Pet Food, we create premium, all-natural dog food using only the finest ingredients. Our grain-free recipes are specially formulated to provide complete nutrition for dogs while avoiding common allergens. We use high-quality proteins like duck, salmon, and chicken paired with antioxidant-rich fruits and vegetables. This provides balanced nutrition in an easily digestible formula gentle for sensitive stomachs. As dog lovers ourselves, we make products we'd feel good about feeding our own pets. We aim to nourish happy, healthy dogs with non-GMO recipes tailored to different life stages. Our recipes are nutritionally balanced with essential vitamins, minerals, omega fatty acids and superfoods. At Devoted, your dog's wellbeing is our priority. We use no artificial additives, flavours or fillers - just real, wholesome ingredients. Our team is devoted to crafting natural recipes dogs love that also provide the nutrition they need to truly thrive. We invite all dog parents looking for healthier, happier lives for their canine companions to give Devoted a try. See the nourishing difference natural, balanced food can make in your pup!
Contact info
Office 7, 35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- 0808 188 9185
- info@devotedpetfoods.co.uk
- devotedpetfoods.co.uk
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Great quality products at an affordable…
Great quality products at an affordable price.
January 9, 2024
Unprompted review
Reply from Devoted Pet Foods
Thank you for your review!
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Quality of the dog food is great
Quality of the dog food is great, excellent customer service and speedy delivery so great all round!
January 8, 2024
Unprompted review
Reply from Devoted Pet Foods
Thank you for your review. We appreciate the feedback that our service and products are as good as we aim them to be.
Excellent customer service and value for money
Excellent customer service. We have 2 dogs with different requirements and after some helpful advice, we were able for find some tasty treats for both. Great choice of flavours too. Our pup is loving the treats and we've started using these for training. Would definitely recommend 👌 Woof 🐕
January 5, 2024
Unprompted review
Reply from Devoted Pet Foods
Thank you for your review Nick! We love to hear from our happy customers.
No hassle experience
Really easy and straightforward to place my order. Offered free 1/3 working days delivery. Arrived well within that time frame.
My Dog Emmie absolutely loves the dried food. Her preference is the chicken. But loves the different varieties offered in the treats. Cannot fault the service at all.
Will recommend to my friends on the park for sure.
January 8, 2024
Unprompted review
Reply from Devoted Pet Foods
Thank you for your review. Glad to hear your delivery was as fast as we plan it to be!
I had a email sent to me for 50%off
I had a email sent to me for 50%off, so I thought I would give there food a go, a hour later when I put the code in it would not expect it, so I spoke to them they said it expired,what a hour after sending it, not very good is it.
August 1, 2023
Unprompted review
Reply from Devoted Pet Foods
We apologise for the confusion with the 50% offer code you received. Devoted Pet Foods unfortunately went into liquidation under previous ownership. We have now changed ownership and management and are working diligently to improve our customer service and overall operations going forward.
We know mistakes were made with your order and are eager to regain your trust. We have lowered our prices across the board, but please email info@devotedpetfoods.co.uk about a special discount if you would like to give us another try.
We take all feedback very seriously and are fully committed to delivering exceptional products and service to loyal pet parents like yourself. Thank you for the opportunity to make things right. We hope to welcome you back soon.
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I ordered through Amazon
I ordered through Amazon, the puppy chicken 6kg, it was delivered on the 3rd but I didn't get back till the weekend. They had sent Adult chicken, I order puppy kibble for my Chihuahua. Usually have BECO but I thought I would give DEVOTED a try. I sent an email on Sunday to DEVOTED and as yet have had no reply, then I saw on FB they were doing an offer of 30% off so proceeded to order the puppy 6kg. Was doing it through PayPal and no such luck wants to charge me the full price plus postage. So cannot say anything about the food as the adult bag is still unopened as I was hoping they would get in touch with me via email all I can say at this point is what a crap service you offer as actually no service at all
August 6, 2023
Unprompted review
Reply from Devoted Pet Foods
We sincerely apologise that you received the wrong product and struggled to contact us. Devoted Pet Foods unfortunately went into liquidation under previous ownership. We have now changed ownership and management and are working diligently to improve our customer service and overall operations going forward.
We know mistakes were made with your order and are eager to regain your trust. We have lowered our prices across the board, but please email info@devotedpetfoods.co.uk about a special discount if you would like to give us another try.
We take all feedback very seriously and are fully committed to delivering exceptional products and service to loyal pet parents like yourself. Thank you for the opportunity to make things right. We hope to welcome you back soon.
The selection of pet toys at this store…
The selection of pet toys at this store is fantastic! From interactive puzzles to plush toys, they have something for every pet's playtime needs.
July 20, 2023
Unprompted review
I have 15 dogs and changed to Devoted a…
I have 15 dogs and changed to Devoted a month ago my dogs love it and I have seen a improvement in their health already
2 of my dogs had bad breath and it has gone completely there coats are looking better and they never leave a morsel 😊
Highly recommend Devoted
May 6, 2023
Unprompted review
First class service
First class service, arrived really quickly and the dogs love it! Thank you Devoted.
February 28, 2023
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Good attention to little details
Our dog eats the food thats good for our fussy eater.
Details, It sounds a bit daft, but I really like these food bags seal re-seal. It is like velcro but not. I have used many and fought with sliders and pinch and slide or just used a clothes peg. But these bags open and reseal quick and easy.
Nice job devoted👍
March 23, 2023
Gone out of business
Devoted Pet Foods have stopped answering telephones or replying to emails. Their website is now permanently down and they seem to have been pulled by all of their resellers.
It seems pretty clear that they've gone out of business so I strongly suggest cancelling any payments for unfulfilled orders.
October 13, 2021
Unprompted review
Great Food, appallingly Customer Service.
Devoted Pet Food is an excellent product and recommend by the breeder from whom we purchased our puppy.
However customer service is absolutely non existent and the company does not respond to any communication from customers.I phoned 3 times and left voicemails inquiring about my order which took a month to arrive. I tried e mail Facebook and Instagram messages with no response.I will for this reason withdrawn my custom . Gail Bell
July 28, 2021
Don’t bother!
Do not spend your money! They take your order and then don’t deliver. Despite several phone calls, emails and messages on Instagram, nobody has contacted me back about my order that I placed 4 weeks ago.
It’s a shame their customer service is so poor as the food itself is good quality! I wouldn’t bother though, as you’ll risk losing your money.
July 5, 2021
Unprompted review
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Avoid. Uncontactable and no food delivered!
Food has not turned up after about 3 weeks. No one answers the phone, emails are returned to sender, no response on Facebook page. In fact their Facebook page has since been taken down. It looks like the company has disappeared!! I have now raised this as dispute with my credit card company.
June 28, 2021
Unprompted review
No communication and sloooow
From my current experience of Devoted Pet Foods I have learned not to order something if you need it in any time soon. Useless trying to enquire about the belated order as they don’t seem to respond to any contact and their email address returns messages as an unused address, which is also a bit of a worry. Thankfully after a week and a half I have received 1 of my orders but still waiting on a 2nd - no shipping confirmation as yet…
June 23, 2021
Unprompted review
Devoted was recommended to me by a…
Devoted was recommended to me by a gundog breeder and safe to say I'm really happy with it. My pup loves it. Would definitely recommend it to anyone.
June 9, 2021
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Customer service stinks
Customer service stinks, never received my puppy packs, never heard back from Lindsey, loved the food and had to send a litter of 6 puppies of with shop bought puppy food which does not reflect well on a kc abs and council licensed breeder. Never got an apology either
June 4, 2021
Happy Puggy, Happy life
I've tried dried food over the years from several manufacture's but none seemed to satisfy him, he also farted like a little trumpet 🎺💨
I was recommended Devoted pet foods so gave it a whirl and Harvey loved it, of course he did He's a pug and he'd eat his own shadow if he could !
I love the fact that it is Completely Grain Free and it has 100% natural ingredients in.
I give Harvey's meals wet so it swells a little so he thinks he's getting more 😉
I give him the recommended 80g a day and he's lost weight which is fantastic but more to the point he's toot free !
June 4, 2021
Devoted
Fast delivery and my dog absolutely loves his new food. It seems to gave helped with his allergies and he is no longer taking medication.
May 24, 2021
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