DexMining Inc. 

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See what reviewers are saying

Rated 1 out of 5 stars

Why is it after over a year all of a sudden Dex mining wants more information about my experience. They only experience I had was Wayne robbing me and lying saying he would give me a refund that never... See more

Rated 1 out of 5 stars

Notice how all positive responses have similar lingo and poor grammar? Scam I can send anyone screenshots of a very NON WORKING system. Threatened to take 135000 USD IF I wanted refund. Then never got... See more

Company replied

Rated 5 out of 5 stars

Great in all way. Like seriously, have you seen anything similar to DexMining ? I strongly recommend. Don't listen to most mad reviewers. I've respected ALL the rules and instructions from the support... See more

Rated 5 out of 5 stars

Against all odds, it is surprisingly good. The complaints here are not representative of DexMining ability to provide a proper cloud mining service. Its more personal issues and a denigration of the w... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Welcome to DexMining the most complete cloud mining platform on the market. Easy to use, fast and intuitive are the key words.


Contact info

You should know

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Why is it after over a year all of a…

Why is it after over a year all of a sudden Dex mining wants more information about my experience. They only experience I had was Wayne robbing me and lying saying he would give me a refund that never came. Take your needing more information and shove it up your ass because you know you scammed us out of our money so go penetrate your own booty already wayne. The website no longer being active tells a lot that this man was running a scam and I hope he is caught and they throw the book at these criminals and they never see the light of day again

January 16, 2022
Unprompted review
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Rated 1 out of 5 stars

Still No Response and No Refund

After contacting them over and over again without a response. This Dexmining company decided to close off their website to any new customers. Wow!! Now what about the past customers they have screwed over? and not refunded their money? If you are seeing this Review please contact me and refund my money.

January 15, 2021
Unprompted review
Rated 1 out of 5 stars

This will be my final review

This will be my final review, I asked for an update and got the best response yet from Wayne. He said to get my money back I would need to do a new order and they would deposit my previous funds into my account.

If that does not scream SCAM any more clearly, then I am sorry you are going to loose your investment.

Stay clear!!!!

October 28, 2020
Unprompted review
Rated 1 out of 5 stars

Wayne if you are reading this My DexApp…

Wayne if you are reading this My DexApp One page Daniel Metasi #8847 Has only loaded a small amount a Bitcoin which I'm not able to withdraw because when I click on the withdraw button – for the password again and then says sent for me to put in the correct password which I don't understand why this is not working maybe the server is just not synced yet

October 15, 2020
Unprompted review
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Rated 1 out of 5 stars

I have still not heard back from this…

I have still not heard back from this company! It's been plenty of time to at least get a text or call to say they're working on my account. I've sent an email with screenshots and everything and NOTHING from them. As far as I'm concerned, it's a scam.

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

C'mon Wayne, help a fellow human being out.

I paid for this service months and months ago still praying that it will work. I really could use the help right now as I've lost my job. It's seems to be working for others right now. I just wish it would work for me for a few days so I might not starve. Please help me Wayne. The moment I get a withdrawal I'll change my review to 5 stars.

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

DexMining is not a scam

DexMining is not a scam. I've seen most of people satisfied inside the closed forum. Here, you see only unsatisfied people screaming their issue with the software. As you probably already know, when you're unsatisfied the first thing you do is screaming online. I can totally guarantee you that DexMining is indeed REAL. But of course, as each real business, it has his cons as it pros. For me it worked well, never had anything to report. I don't understand how you can be as mad as here. I mean the only reason you would be mad is because YOU did something wrong. Anyway, Dex is real and take the opportunity if that's what you are looking for.

October 10, 2020
Unprompted review
DexMining Inc. logo

Reply from DexMining Inc.

Thank you for your review, Billy.

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Rated 1 out of 5 stars

Scam Alert!

Paid them for an upgrade and never received it. The site is a scam, and the post positive reviews here. Don’t waste your money. You’ve been warned.

October 10, 2020
Unprompted review
DexMining Inc. logo

Reply from DexMining Inc.

Hello Roberto,

Please provide us the payment proof. We do not find any order from you.

I reassure you that it is for precise reasons if your account has not been activated as you pretend. To explain to you in detail, please send me your email and proof of purchase to prove that you are a genuine customer.

We have good feedback from genuine customers. Of course, we have bad experiences, but those are much less than positive reviews.

Feel free to email us at help@dexmining.io

Thank you,
Wayne

Rated 1 out of 5 stars

Payment sent account not upgraded

I sent my payment to the wallet address specified to upgrade my account. It has been over a week and they haven't upgraded my account. I have the email proof that it was confirmed on the blockchain to their wallet address and still nothing. I have reached out multiple times and no response. I want my money back ASAP.

Also update 10/10 no response and I see they are reporting bad reviews but can't get back to us regarding our money we spent.

11/15 I talked to Wayne a few days finally after a month or so of trying to chat and email them and I tell him I want a refund and he says sure and asks for my paypal and NEVER REFUNDED ME and now is ignoring my messages.

October 2, 2020
Unprompted review
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Rated 1 out of 5 stars

Pay 4/11/20 app plus

Wayne or David say September 15 it well be active, change to delay to September 30 we’ll be active nothing happens on public not Honor what he promises I will change to 5 start reviews this is 7 review they have all my info

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting for Wayne to fix my…

Still waiting for Wayne to fix my account or refund me my money after sending me a few message about giving me a refund. Only time Wayne Will respond is when I leave a negative review on the site for him. I made payment thru Bitcoin over 2 months now & haven't got any help from support or Wayne about my account. This site will take your money do not trust this site or Wayne.

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

dexmining

dexmining. SCAM
i buy DexApp Plus $199.
i send $199
but DexApp Plus not not active on my account.
All documents email to Support .No answer from them

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

this site is a scam

this site is a scam
i sent everything that you asked of me. you stole my money. fyi....the feds will speak to you

September 23, 2020
Unprompted review
DexMining Inc. logo

Reply from DexMining Inc.

Dear Rev,

We have contacted you to receive real proof of your payment because our server has no record of your purchase. You have sent us blockchain explorer (which is accessible to everyone online) screenshot instead of a clear proof of your payment from your wallet application. Which means YOU are a fake account, and you will be perm banned for this.

We accept bad reviews as long as they're real and in your case it's totally fake.

Thank you,
Wayne

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Rated 1 out of 5 stars

I am writing a second review because it…

I am writing a second review because it looks like the company wrote a response on my other review. But still not answering my calls or emails after they said they are waiting for a response.. I can show all the emails and calls that this company is lieing about answering.. Its now a month that this company is not responding to me.. I paid over $500 to this company and they have not refunded me or upgraded my account.. Before you respond to this post.. Please add picture for the viewers to show you responded to my EMAIL... please nobody sign up fir this company untill i get a refund or my account upgraded.. And to this company do not reply saying your waiting for me to respond i been calling and emailing you guys and i will post pictures on this site to show my transactions sent to you.. And all the emails.. THIS COMPANY IS A SCAM.. AND I AM IN THE PROCESS OF GETTING THE POLICE TO GET CHARGES.. DO NOT GIVE THIS COMPANY YOUR MONEY UNTILL YOU SEE A REPLY PICTURE FROM THIS COMPANY TO ME..

September 22, 2020
Unprompted review
Rated 2 out of 5 stars

Paid and No response. Needing Answers

For now, I’m at a 2 star with this company. I paid $449. Sent receipts of purchase. I’ve texted and called. It’s been a few days and I’m trying to stay sane. That’s not a little investment to me. They were speaking to me back and forth before I paid. Now, I’m at a standstill. They promise a money back guarantee but at this point I don’t know if I’ve taken a loss or what. Someone please help! I still have my proof of everything. Maybe they’ll give us some answers here about what’s happening. People will keep sending money, I’m afraid we will all be left without knowing a thing. It sucks!

September 20, 2020
Unprompted review
Rated 1 out of 5 stars

The moment you pay them they stop contacting you.

I have all evidences & proofs of my payment $299 but if you give me 1 real evidence that you have contacted me properly about the situation of my account by email, messages, chats & call till today since I have paid, I will withdraw from my refund by myself and will delete my review.
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[Previous Review]

I just want my refund $299. You are not replying over email, chat, messages & calls, but just replying here with full of lies. You are just taking money from real people and putting in the system as your fake users to justify trust pilot so your reviews remain good. I don't want to deal your drama. Just want my refund that's all!

________________
[Previous Review]

It's been 5th day since you last email me "4 days left" & this is the 2nd week since I've paid. You're not replying any emails, messages & calls. I left voice mail for call & still no response from you guys. What's the next excuse you going to put here on review section? Because that's is the only place you're just putting your reply by keep telling about the services again and again (which are just upto here, I couldn't find those yet in real) without even understanding the review & also without any proper solution.
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[Previous Review]

Instead of writing down a big reply here you could send me email or message or attend my call but no, why you are just replying here? You haven't mentioned anything like that before & I made contact before buying the plan but right after I paid you stop replying my emails & messages. And also discussing about real issue you're changing your stories every time even here & trying to blame every real customer with real review. And I'm not refusing to cooperate in fact I'm trying to cooperate since I paid from last week it's you who are not cooperating at all. I'm simply saying please just refund my $299 that's all.
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[Previous Review]

You are not replying over email, chat & messages & telling me over here just to maintain your image "if you're not satisfied get refund". What do you mean by not satisfied? I didn't even get the service which I paid for over a week ago, You took my money & haven't give anything yet, not replying to my emails & messages. What else you expect people to say? If you deliver your services as you are offering who wants to put bad reviews or want refund. As you're saying some people are satisfied but as my experience I really don't believe that those reviews are real because as much as I've seen your service you are just trying to make a good image over here. And this is what I'm trying to say from last week If you can't provide the service which you are offering then I'm not refusing, please refund my $299.
________________
[Previous Review]

The moment you pay them they stop contacting you. It's been a week i paid $299 & I sent them all my proofs but nothing happened in fact they stop replying my emails & messages except 2-3 messages "we'll check that" & "please wait" kind of, nothing with any proper solution. And over here they tring to show that their customer service is great by replying every review but they either put positive reviews by their own people or flag bad reviews. I'm warning you, it's better to help someone with your money instead of giving these scamers, you won't get anything here.

I was curious how's that working cloud mining can't be that cheap & please just think how's that possible that you spend few hundreds & start getting thousands in return without doing anything? Please stay out of it.

I'm going to report them every platform to blacklist this website. And in last, I'm also really disappointed by trust pilot that they let these kind of websites on their platform.
________________
[Previous Review]

I've purchased DexApp Regular service worth of $299. It was mentioned that immediate activation but it's been more than 3 days & no action has been taken yet.
When I signed up for this site their customer service was good and offering me different deals & replying my all questions quickly but since I paid nobody has properly contacted to me. I sent so many messages & emails to customer service but they haven't tell me anything except just saying "we'll check". I tried to call them but their number is not available.
I've sent them all proof of "payment complete" but after taking money they stop replying at all. I put review to aware people from this scam & I'm damn sure that these all positive reviews are fake and now definitely going to report this website. Don't know how "Trust Pilot" allows this kind of website at their platform?

September 16, 2020
Unprompted review
DexMining Inc. logo

Reply from DexMining Inc.

Dear Muhammad,

I remember you, essential pieces of information you need to understand to answer: Why your account hasn't been activated yet? There are specific reasons as to why your account is on hold. And this is what I explain in detail below. If you don't want to understand, that's your problem, and it shows that you're unfair and a mad reviewer. From our side we have proven that we do our best to assist you but you refuse to accept that.


Please note that our phone line isn't always available due to the high number of calls we receive every day. You'll have to leave a voicemail to be able to schedule a call later. Although, we've already emailed you about your order.

Indeed, our services are real. It means that once you order a plan, we have to allocate it to your hardware. This takes time when servers are overloaded. But it gets delivered as advertised. We have infrastructure that costs us much money and so it might take a longer time; in this case, we gladly compensate the user for the delay. People tend to abuse from that, and this is why we hold a suspicious account.

We are a transparent company. We do not censor or report any genuine review; we want to show everyone that we care about unsatisfactory experiences as long as the reviewer is fair. The goal here is to improve either the customer's decision and our services. We are against fake reviews. If we think there are fake good or bad reviews, we will contact Trustpilot right away, which isn't the purpose of a platform like this one.

Having a community of enthusiasts, we know if we ever get any negative feedback, they will be more than useful for everyone. Remember that we need our users to report bugs and potential errors, this is the best way to improve our services and application.


Our system has flagged your account. Most of our customers are satisfied; only a few of them are mad here. I can't share more details here because it would defeat our system's purpose, but there is a reason why your account is on hold.

95% of our real customers are satisfied, and even if something happens, they cooperate and share their genuine experience. Only 5% of users like you scream their dissatisfaction here without doing anything to resolve and understand the issue.

Our Terms of use are crystal clear. You can read it here: https://www.dexmining.io/terms-and-conditions.

We won't activate any suspicious account. We want to keep our system and paid users safe. It would help if you were cooperative; we have a phone line. Schedule a call with us, and we'll get your account activated or refunded. We don't hold any account without specifics reasons.

Understand: it is for both us as a company and you as a customer interest to have such a system. We are protecting our servers & users 24/7 against fraud & abuse.

We had a lot of abuse & fraud by the past, and now, thanks to all our efforts, we have reduced from hundreds of suspicious accounts to only a few of them. Of course, no system is perfect, and that's why we keep improving every day.


All reviews you see here are collected through the automated Trustpilot software. It verifies the integrity of each review. Our customers are genuine; they all have bought our plans and received an automated review invitation.

You can learn more here: https://www.dexmining.io/customer-review. We clearly show how we get people to review our products, either it is positive or negative.

Please feel free to reach us at +1 (415) 548-9207 (please leave a voicemail if the phone is busy).

Thank you,
Wayne from DexMining

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