I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more
Company replied
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They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more
Company replied
I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more
Company replied
I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more
Company replied
Company details
- Personal Injury Attorney
- Accident Insurance Company
- Attorney Referral Service
- General Practice Attorney
- Housing Association
- Small Claims Assistance Service
About Dial a Claim
Written by the company
Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.
Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical NegligenceNo Win, No Fee Guarantee
We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.
The Claim Process
Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.
No Win No Fee
No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.
Contact info
Portland House, New Bridge St W, NE1 8EP, Newcastle Upon Tyne, United Kingdom
- 0800 047 8872
- support@dialaclaim.co.uk
- dialaclaim.co.uk
Start Your Claim Today
4.9
Excellent
408 reviews
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This company invites their customers to review, whether positive or negative
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My Stress Was Heavily On My Shoulders, Finally Gone!
From the very first phone correspondance with Alex @Dial-A-Claim, I knew that my complaint against my landlord - was in good hands, and that It was now possible for the outstanding disrepair at my property 'was' going to be carried out successfully, and within a timely manner. Alex was professional throughout our phone conversations, he cared for the negative impact on my mental health, that the contractor's 'non attendances'- throughout the last two and a half years+ was having, and Is the detrimental effect of my frustrations.
I felt 💯% assured that there was now a light at the end of the very long tunnel.
I was put in touch with a Solicitor @TRUE SOLICITORS LLP, - [which are also a second to none business,] and have fully taken on my case, on a no win no fee basis.
The compensation I'm not going to pretend won't come in useful, it will do, and it'd be the icing on the cake! It's the message itself that It will give to my local authority that I will 'not' put up with their negativity in not repairing my home, when it is clearly their responsibility, as a landlord!
Alex put my mind at rest that I needn't worry about having to continue my correspondance with the contractors - as having now signed the documents for my Solicitors... my case has now become active.
Alex said, he will be with me throughout my claim, which is helpful, as he's genuinely fantastic at Customer Service/Support. I know that I can call or Whatsapp him If and when I need to.
I can fully recommend;
▪︎ Alex, and
• Dial-A-Claim.
I do my homework, and I read reviews.
March 20, 2026
Reply from Dial a Claim
Thank you so much for your incredible 5-star review.
We’re truly grateful for you taking the time to share such a detailed and heartfelt experience. It means a lot to hear how much of a positive difference this has made for you, especially after such a long and stressful time dealing with your housing disrepair claim.
We’re delighted to know that Alex was able to support you with professionalism, care, and understanding throughout the process. Supporting our clients not just practically, but also during the emotional impact of these situations, is something we take very seriously at Dial A Claim.
It’s great to hear that your case is now progressing with solicitors on a no win, no fee basis, and that you feel reassured and confident moving forward. Your comments about feeling a “light at the end of the tunnel” truly reflect why we do what we do.
Thank you again for your recommendation and trust in Dial A Claim — we’ll continue to support you every step of the way.
It was so easy & quick I couldn’t…
It was so easy & quick I couldn’t actually believe it. Alex explained everything to me step-by-step told me he would be on the other end of WhatsApp and he was I sent my pictures had a phone call had another phone call jobs are good. I recommend these guys all day long. thank you so much, Alex.x
March 19, 2026
Reply from Dial a Claim
Thank you so much for your fantastic 5-star review.
We’re delighted to hear that you found the process so easy and quick, and that Alex was there to guide you step-by-step throughout your housing disrepair claim. It’s great to know he kept his word about being available on WhatsApp and made the whole process smooth and straightforward for you.
Your recommendation means a lot to us, and we truly appreciate your kind words about Dial A Claim. Thank you again for taking the time to share your experience!
Excellent customer service with deep…
Excellent customer service with deep understanding of situation
March 18, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that you experienced excellent customer service and felt that your situation was truly understood. Providing supportive and understanding service is very important to us at Dial A Claim.
Thank you again for your kind feedback — we truly appreciate it.
Thing first contact was the best start…
Thing first contact was the best start of my experience his was Alex he wasn't pushing me into choosing Dial a Claim he explained everything to me and he understood that I wasn't very good with my phone and technology so I asked him to get in touch when my son was here he rang on the days I wanted him to and not at anytime put me under pressure he was so glad I chose this firm Alex had a hand in my choice I even contacted my Law Centre and they didn't once make me think I could win my claim but I now have every faith in Dial a Claim to win my case and I wish Alex all the best in what he does because he deserves it more than anyone thank you mrs j barnett
March 17, 2026
Reply from Dial a Claim
Thank you so much for your wonderful 5-star review, Mrs Barnett
We’re truly delighted to hear about your positive experience from the very first contact regarding your housing disrepair claim. It’s fantastic to know that Alex took the time to explain everything clearly, worked around your needs, and made you feel comfortable without any pressure.
Providing patient, understanding, and supportive service is exactly what we aim for at Dial A Claim, and your kind words really highlight that. We’ll be sure to share your lovely feedback with Alex — it will mean a great deal to him.
Thank you again for your trust and confidence in Dial A Claim — we’ll continue to support you every step of the way.
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you found our team very helpful. Your feedback means a lot to everyone at Dial A Claim, and we truly appreciate you taking the time to share your experience.
This company have highly qualified and…
This company have highly qualified and experienced staff, ready to help very good listeners and act promptly.
Since l came in contact with staff Estelle she made every step easy for me.
Thanks
March 11, 2026
Reply from Dial a Claim
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you found our team helpful, attentive, and prompt in supporting you with your personal injury claim. It’s especially great to know that Estelle made each step of the process easy and clear for you.
Thank you for your kind words and for choosing Dial A Claim — we truly appreciate your feedback.
Ellie is a legend
I spoke to Ellie who provided a clear and consise service walking me through the process in a friendly manner with understanding of my situation. I was impressed with her patience as was experiencing tech difficulties during my interaction with her. I would definately recommend this service and Ellie especially for anyone considering a claim.
March 10, 2026
Reply from Dial a Claim
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that Ellie provided such a clear and concise service and guided you through the process in a friendly and understanding way. It’s also great to know her patience and support during the technical difficulties made a positive difference to your experience.
Your recommendation means a lot to us and to Ellie. Thank you for taking the time to share your feedback — we truly appreciate it.
100% helpfull 😉👌
March 5, 2026
Unprompted review
Reply from Dial a Claim
Thank you so much for your 5-star review!
We’re delighted to hear you found our service 100% helpful. Your feedback means a lot to the team at Dial A Claim, and we really appreciate you taking the time to share it.
Thanks again for your support.
Alex helped me with my claim
Alex helped me with my claim, he was outstanding, polite and very supportive during application process.
I would highly recommend his service,
March 2, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review!
We’re really pleased to hear that Alex was outstanding, polite, and supportive while helping you with your housing disrepair claim. Providing clear guidance and support throughout the application process is exactly what we aim for at Dial A Claim.
Thank you again for taking the time to share your feedback — we truly appreciate it.
Alex was fantastic so understanding.
Alex was fantastic so understanding and explained everything perfectly. I was worried about doing a claim against my council but dial a claim especially Alex put me at ease and made me believe I was entitled to the repairs thank you guys. Keep up the good work.
February 25, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that Alex was so understanding and explained everything clearly, helping to put you at ease with your housing disrepair claim. It’s great to know that Dial A Claim was able to reassure you and help you feel confident about moving forward with the repairs you’re entitled to.
Thank you for your kind words and support — we truly appreciate it.
Polite
Very helpful polite lady I spoke with, thanks for your time.
Kind regards Luciano.
February 25, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review, Luciano.
We’re really pleased to hear that Jess was helpful and polite when speaking with you regarding your housing disrepair claim. Your kind words are greatly appreciated by both Jess and the team at Dial A Claim.
Thank you again for taking the time to share your feedback.
They have help me understand my claim i…
They have help me understand my claim i am very happy with this serves
February 23, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that we were able to help you understand your claim and that you’re very happy with the service. Your feedback means a lot to everyone at Dial A Claim.
Thank you again for taking the time to share your experience!
Really friendly staff and extremely…
Really friendly staff and extremely knowledgeable
February 19, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that you found our team really friendly and extremely knowledgeable. Your feedback means a lot to everyone at Dial A Claim — thank you for taking the time to share your experience.
Tanya was very polite
Tanya was very polite, supportive and attentive to my concerns and Questions.
February 19, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that Tanya was polite, supportive, and attentive to your concerns and questions throughout your housing disrepair claim. Providing clear and caring support is very important to us at Dial A Claim.
Thank you again for taking the time to share your experience — we truly appreciate it.
Amazing care to clients ,amazing staff…
Amazing care to clients ,amazing staff second to none.
February 18, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you felt well cared for and supported, and that our team stood out for you during your housing disrepair claim. Providing exceptional care and service is exactly what we aim for at Dial A Claim.
Thank you again for your kind feedback — it truly means a lot to us.
Friendly and reliable company
Dial a Claim company are an excellent company. Alex has been very friendly and very professional from the very first time I spoke to him. He has explained all the processes very clearly and made me feel very comfortable and confident. Due to Alex’s performance I would happily recommend the company to any of my friends and family.
February 17, 2026
Reply from Dial a Claim
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you’ve found Dial A Claim to be friendly and reliable, and that Alex has been professional and supportive from your very first conversation regarding your housing disrepair claim. It’s great to know he explained everything clearly and helped you feel comfortable and confident throughout the process.
Your recommendation truly means a lot to us. Thank you for your kind words and for trusting Dial A Claim.
Estelle is extremely helpful
Extremely helpful
Estelle was amazing she was so helpful she made the whole process so easy and so straightforward, I feel like I’m in the best place
February 16, 2026
Reply from Dial a Claim
Thank you so much for your fantastic 5-star review.
We’re delighted to hear that you found the service extremely helpful and that Estelle made the whole process feel easy and straightforward with your CICA claim. It’s wonderful to know you feel confident and in the best place — that’s exactly what we aim for at Dial A Claim.
Thank you again for your kind feedback — it truly means a lot.
THE COMPANY EAS EXCELLENT THEY TOOK…
THE COMPANY EAS EXCELLENT THEY TOOK THERE TIME WITH ME AND UNDER STOOD AND WENT THREW EVERY THING WITH ME. SI MANY THANKS LEON.
February 13, 2026
Reply from Dial a Claim
Thank you so much for your fantastic 5-star review, Leon.
We’re really pleased to hear that you found the service excellent and that the team took their time to understand your situation and go through everything clearly with you. That level of care and attention is exactly what we aim to provide at Dial A Claim.
Thank you again for your kind words — we truly appreciate you taking the time to share your experience.
Every thing was explained by Alex and…
Every thing was explained by Alex and my claim was accepted and worked out well.
February 10, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that everything was clearly explained by Alex and that your housing disrepair claim was accepted and worked out well. Providing clear guidance and achieving positive outcomes is exactly what we strive for at Dial A Claim.
Thank you again for your kind feedback — we truly appreciate it.
Alex reached out to me and helped me…
Alex reached out to me and helped me get set up for my claim, he was very supportive and helpful, my claim has been accepted and now I am waiting for the next stages, I just want to say thank you for your service.
February 10, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that Alex was supportive and helpful in getting everything set up and that your housing disrepair claim has now been accepted — that’s a great step forward.
Thank you for your kind words and for choosing Dial A Claim. We truly appreciate your feedback and will continue to support you through the next stages.
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