I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more
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They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more
Company replied
I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more
Company replied
I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more
Company replied
Company details
- Personal Injury Attorney
- Accident Insurance Company
- Attorney Referral Service
- General Practice Attorney
- Housing Association
- Small Claims Assistance Service
About Dial a Claim
Written by the company
Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.
Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical NegligenceNo Win, No Fee Guarantee
We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.
The Claim Process
Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.
No Win No Fee
No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.
Contact info
Portland House, New Bridge St W, NE1 8EP, Newcastle Upon Tyne, United Kingdom
- 0800 047 8872
- support@dialaclaim.co.uk
- dialaclaim.co.uk
Start Your Claim Today
4.9
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Jessica was incredibly informative and…
Jessica was incredibly informative and polite. She reassured me and gained my confidence that I had done the right thing by contacting you.
February 10, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that Jessica was informative, polite, and able to reassure you from the very beginning. It’s wonderful to know she helped you feel confident that you made the right decision in getting in touch regarding your housing disrepair claim.
Thank you for choosing Dial A Claim — we truly appreciate your kind feedback.
Alex sounded very confident and made me…
Alex sounded very confident and made me feel i had been listened too and understood what were going through and that the outcome would be in our favour ..very happy..
February 10, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that Alex made you feel listened to and understood throughout your housing disrepair claim. Providing reassurance and clear support is very important to us at Dial A Claim, so it’s wonderful to know you’ve felt confident and happy with the service.
Thank you again for taking the time to share your experience — we truly appreciate it.
Amazing service, Quick and great communication
Estelle Was great help! Managed to find me a Solicitor easily that will help take my claim forward and finally get my house fixed after 4 years of struggle! Thanks so much to everyone,
February 10, 2026
Reply from Dial a Claim
Thank you so much for your fantastic 5-star review.
We’re really pleased to hear that Estelle was such a great help in moving your housing disrepair claim forward and in finding the right solicitor to support you after such a long and difficult time. It’s wonderful to know things are finally progressing for you.
Thank you again for your kind words and for choosing Dial A Claim — we truly appreciate your feedback!
I am very grateful for Alex his…
I am very grateful for Alex his treatment of me and his help me thank u so much
January 13, 2026
Unprompted review
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear how grateful you feel for the support and help you received. Your kind words mean a lot to everyone at Dial A Claim, and we truly appreciate you taking the time to share your experience.
Thank you again!
Team great helpful and professional
February 6, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you found the team great, helpful, and professional. Your kind feedback means a lot to everyone at Dial A Claim — thank you for taking the time to share your experience!
Hero’s don’t wear capes
I was at the end of my rope thank you so much for helping me get home again to a safe house
February 4, 2026
Reply from Dial a Claim
Thank you so much for your amazing 5-star review.
Your words truly mean a lot to us. We’re so pleased that we could support you through your housing disrepair claim and help you feel safe and comfortable in your home again. Helping our clients during difficult times is exactly why we do what we do.
Thank you for trusting Dial A Claim — we really appreciate you taking the time to share your experience.
From the frist call Alex was helpful…
From the frist call Alex was helpful trustworthy and amazing listener and took on all my issues and every step of the way Alex was there and the wanting to help me an my children was outstanding I’m been eating over 2yrs and just like that Alex done it all again thank you Alex your an asset to Dail a Claim and I hope to see you excel in your career well done Alex whoop whoop 🙌
Kind regards Sinead and my family
February 4, 2026
Reply from Dial a Claim
Thank you so much for your incredible 5-star review, Sinead.
We’re truly grateful for your kind words and are so pleased to hear how supported you and your family have felt throughout your housing disrepair claim. It’s wonderful to know that Alex has been such a helpful, trustworthy listener and has been there for you every step of the way — your feedback really highlights the care and dedication we aim to provide at Dial A Claim.
We’ll be sure to pass your lovely message on to Alex — he’ll be absolutely delighted. Thank you again for your trust and support, and we wish you and your family all the very best moving forward.
Thankyou Estelle for your guidance and…
Thankyou Estelle for your guidance and support.
February 4, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you felt well guided and supported throughout your experience. Your kind feedback means a lot to everyone at Dial A Claim.
Thank you again for taking the time to share your thoughts — we truly appreciate it.
Very good communication and very much…
Very good communication and very much more then helpful thank you
February 2, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you found the communication clear and the support more than helpful throughout your road traffic accident claim. At Dial A Claim, keeping our clients informed and supported every step of the way is very important to us.
Thank you again for your kind feedback — we truly appreciate it.
Alex was very helpful always there to…
Alex was very helpful always there to help and kept intouch from day one overall I give this firm 10/10 for there help and support and getting us things moving that have been ignored and left for years thankyou
February 2, 2026
Reply from Dial a Claim
Thank you so much for your amazing 5-star review.
We’re delighted to hear that Alex has been so helpful, supportive, and in regular contact from day one. It’s especially great to know that we’ve been able to help get things moving after they had been ignored for so long with your housing disrepair claim.
Your 10/10 rating truly means a lot to everyone at Dial A Claim. Thank you for trusting us and for taking the time to share your experience.
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re glad to hear that Alex was able to help you with your housing disrepair claim. Your appreciation means a lot to him and the whole team at Dial A Claim.
Thank you again for choosing Dial A Claim.
Dial A Claim
I contacted Dial A Claim and Jess was very helpful in that she explained the process of how they work and what was involved. The initial process was quick and efficient to get my claim actioned. Although, it is only the beginning, Jess has made me feel confident that my claim is in safe hands.
January 29, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that Jess was able to clearly explain the process and get things moving quickly and efficiently on your housing disrepair claim. It’s great to know she’s helped you feel confident and reassured that your claim is in safe hands, even at this early stage.
Thank you for choosing Dial A Claim — we look forward to continuing to support you every step of the way.
Brilliant service very quick to get…
Brilliant service very quick to get things moving
January 26, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that you found the service brilliant and that things moved very quickly. At Dial A Claim, acting promptly and efficiently is always a priority, and your feedback means a lot to us.
Thank you again for choosing Dial A Claim!
I'm very pleased so far with the…
I'm very pleased so far with the Company as they acted so quickly as soon as I sent my contact details to give them my problems about the treatment that I've had to endure.
January 27, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really pleased to hear that you’ve been happy with how quickly we acted after you got in touch. Supporting clients promptly and taking their concerns seriously is very important to us, especially with housing disrepair claims.
Thank you for choosing Dial A Claim — we truly appreciate your feedback and will continue to support you every step of the way.
Thank you for doing a great job on my…
Thank you for doing a great job on my kitchen refurbishment and a very special thanks to Sinead for going above and beyond for her understanding especially as I'm in recovery from having a facial stroke she dealt with all my concerns very efficiently with care and helped putting me at ease may she continue with her excellent understanding and empathy toward all those who request ur help
January 26, 2026
Reply from Dial a Claim
Thank you so much for your heartfelt 5-star review.
We’re truly pleased to hear how happy you are with the progress of your housing disrepair claim. It’s especially meaningful to know that Sinead supported you with such care, understanding, and empathy during what has clearly been a challenging time.
At Dial A Claim, we take great pride in treating every client with compassion and respect, and your kind words reflect exactly what Sinead strives to deliver. We’ll be sure to pass your feedback on to her — it will mean a great deal.
Thank you again for trusting Dial A Claim, and we wish you continued recovery and all the very best moving forward.
Utmost efficiency,knowledge and…
Utmost efficiency,knowledge and Politeness from the staff
January 26, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that you experienced utmost efficiency, knowledge, and politeness from our team during your medical negligence claim. Providing professional and respectful support is very important to us at Dial A Claim, and your kind feedback is truly appreciated.
Thank you again for taking the time to share your experience.
Hello I'm so happy with the dial a…
Hello I'm so happy with the dial a claim they are service very good and so explain it about everything I'm so happy
January 26, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re really happy to hear that you’re pleased with the service and that everything was explained clearly for your housing disrepair claim. At Dial A Claim, we always aim to provide clear, supportive, and helpful guidance, so your feedback means a lot to us.
Thank you again for choosing Dial A Claim — we truly appreciate it.
They are very helpful and professional…
They are very helpful and professional people. They have been very patient and flexible with us and so far thighs are going very smoothly. I would most definitely recommend them. That's a lot to all the staff. Expecially Alex
January 20, 2026
Reply from Dial a Claim
Thank you so much for your 4-star review! ⭐⭐⭐⭐
We’re really pleased to hear that you’ve found the team helpful, professional, patient, and flexible, and that your housing disrepair claim is progressing smoothly so far. Alex will be delighted to know your kind words — we’ll be sure to pass them on to him.
Thank you for your recommendation and for choosing Dial A Claim. We truly appreciate your feedback and look forward to continuing to support you through your claim.
Repairing in side the house
Hi this is Genet Kebede Nimma, I spoke to Jessica more than three months ago. She was very helpful and made me comfortable to explane my situation. She arranged an appointment to call her back when I sort out my situation, but i distract with a few things i didn't contact her . She called back remind and explained everything to me carefully. She is really patient and helpful. I would just say she is a valuable Employee for your company. Thank you.
January 23, 2026
Unprompted review
Reply from Dial a Claim
Thank you so much for your 5-star review, Genet.
We’re really pleased to hear how helpful and supportive Jessica has been throughout your housing disrepair claim. It’s wonderful that she took the time to listen, make you feel comfortable, and patiently explain everything — even when you were unable to get back in touch right away.
We truly appreciate your kind words, and we agree — Jessica is a valuable member of the Dial A Claim team. Thank you for taking the time to share your experience, and we’re always here if you need any further support.
Kate’s clear communication and…
Kate’s clear communication and professionalism made the experience great.
January 23, 2026
Reply from Dial a Claim
Thank you so much for your 5-star review.
We’re delighted to hear that Kate’s clear communication and professionalism made your housing disrepair claim experience a great one. We’ll be sure to pass your kind words on to her — they mean a lot.
Thank you for choosing Dial A Claim.
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