UPDATE!!!! Denise for diamond CBD also their other company CBD MALL made it right and sent me my order she was top notch and handled it quickly even sent it ups 2nd day air. I tried their 7-hydroxy an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
America's most trusted CBD Oil manufacturer of hemp based CBD oils, CBD vape oil, CBD edibles, CBD gummies, CBD creams, and more. Hemp derived, all-natural CBD with no THC and independent 3rd party lab reports.
Griffin Road 3531, 33312, Fort Lauderdale, United States
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products (have tried many!) Always wonderful customer service if any products are not received and/or tried without total satisfaction.
Trusted top of the line products, Amazing customer service if you ever have a problem with your order or just a question. This company is there for you as a customer.
I needed customer service for an issue I was having and they responded insanely quick when I needed it.
I have tried several places on line for purchasing my CBD needs. This place has all the others beat by far. Customer service, prices and selection are all astounding. and if you happen to catch a sale the prices on the sale items are discounted rather deep.
!! Thankyou so mutch the product was way better then I expected it to be this would be the first time i heard of and tried HHC so it definitely exceeded my expectations I appreciate the gift and I am definitely going to recommend your company Thankyou so much
Great product (Bought a vape pen) and great customer service.
Diamond CBD has the best products, best shipping (arrives very quickly) and the customer service is outstanding! When was the last time you got good ole customer service? You'll get it every time you call them.
Every product I have received has been phenomenal - have never been disappointed.
Have trouble sleeping - they have gummies for that. Have pain they have gummies and topical creams that take the pain away. Have dogs that have joint pain, are a little "crazy" or freak out with 4th of July fireworks they have gummies to take care of them.
Best in the market.
I have been purchasing products from Diamond for a few years now and have been very happy with their merchandise and their customer service. They always get back to you right away and are very quick to help you with whatever the issue may be. I would highly recommend them!!
Diamond CBD had a cool welcome offer and since that first order I've been coming back to check out different strains. I have a few more to try so I'll be ordering again soon!
I could not be happier with Diamond. Great products, fast delivery, beyond amazing customer service. Shari is the best, she is kind and friendly, she will take care of all your needs, concerns and she does it quickly. Very fast response to questions through email. They have great discounts and an awards program to build points with every purchase. They have many specials, sales and discounts to help make these products more affordable. They also ship through UPS which I love. I give them a 10/10.
I have been ordering from Diamond CBD for years now and they are great! Their products are great, always shipped quickly and efficiently and their customer service is top notch! I can confidently highly recommend them for all of your CBD\THC needs!
Their customer service is spectacular and they have a huge variety of products. The flavor of the one gummy I’ve tried was very good and I’ll definitely be shopping here again.
I love Diamond CBD. 😁
The quality/price ratio is the best that I have experienced—for an online cannabis store. 😁💯
Great deals. 😁
Very good products. 😁👍🏾
💙💙
Easy shopping gummies are great asskickers I purchased the pre rolls for me didn't like so got in contact with customer service and Taylor helped me out swapped out returned prerolls and got gummies ate three asap the delivery got here WOW!! Go for max potency gummies extreme chill 3000mg a bottle.... thanks Taylor for your help
Great customer service, as well as their products. Highly recommended!
Priscilla from Diamond CBD has been a blessing. I have had terrible experiences with online sales. Companies have different policies for reshipping products . I had a package with at around 7 hundred dollars worth of items in it delivered somewhere else. She helped me resolve my issue. I got a package that wasn’t right. I had her personally contact me back to help. Time after time she had helped me out and truly polite to me. You have a wonderful employee that kept me with trading with your business. The best customer service I have ever had. I’m asking you to pat her on the back acknowledging how happy she kept a Very loyal customer.
I received my Delta 8 gummies yesterday and took a half of one this morning and I can already feel the difference in my mood and my hands I have osteoarthritis and my hands are not as inflamed feeling I would rate this product a 10 and also rate diamond CBD a 10 they are so awesome
The products are great quality. The customer service is the best! Especially Shari, she went above and beyond to resolve my issue!
I will continue to purchase from them.

Reply from Diamond CBD
Been using Diamond CBD a long time. Probably about 4-5 years. Never had a problem except for the occasional lost package from Fedex. Every time, Diamond just covers it without questions and they assume full responsibility even though the shipping company lost it. Just stellar customer service, products, and quality. Highly recommend!

Reply from Diamond CBD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.