Diamonds Factory Ireland Reviews 

I recently had the pleasure of buying my fiances engagement ring with Jemima in diamonds factory Limerick. With the website already providing so much information we had an idea of what we wanted going in and Jemima was so helpful and knowledgeable it made the experience perfect. I would highly recommend Diamonds Factory to anybody looking for bespoke quality jewellery.

Recently ordered a ring from The Diamond factory. Jana and her assistant couldn't have been more helpful. Didn't rush , went through everything with me n advised me in everyway. Collected my ring today n its so much nicer than I had invisioned. Would highly recommend and a lifetime guarantee is amazing peace of mind.

Ring fell apart after 3 weeks. Fixing it was the price of the ring. Could not recommend against it enough. Had to go local to fix it, and it was about half the price. Never again.

I bought an engagement ring in Diamonds Factory in Cork. I highly recommend Janaina, she was very helpful and pleasant to deal with. She had very good insight and knowledge which helped me in deciding which ring to get. I would recommend Janaina to anyone looking to buy a ring.

I had an amazing experience in diamonds factory in Limerick! There were so many options and they were so patient and kind waiting for me to pick out my ring! I would recommend them to anybody xxx

My experience with Diamonds Factory was extremely positive. From the very first contact, I was treated with great care, professionalism, and respect, which made all the difference during such a special moment in my life.

The quality of the product is impeccable. Every detail reflects care, excellence, and a very high standard of craftsmanship, clearly demonstrating Diamonds Factory’s commitment to perfection and customer satisfaction.

I would especially like to highlight the helpfulness and dedication of the staff. They were patient, attentive, and thoughtful, answering all my questions and providing clear and honest guidance throughout the entire process.

They also found solutions to ensure I could receive the ring in another city; everything was handled with great organisation, care, and a truly warm and human approach.

In particular, I would like to thank Gustavo. Thank you very much; you were incredible in every way. Your kindness, empathy, and attention made all the difference. I have no words to express my gratitude for the professionalism and care you showed me.

It was an experience that brought confidence, peace of mind, and joy, reinforcing the certainty that I made the right choice; this is not just a piece of jewellery, but an experience that remains marked in our lives forever.

I write this with great joy and affection, and I look forward with excitement to the next pieces of jewellery.

Janaina was just amazing! She really helped us to pick out her our rings and took her time to go through all of the options available. She has so much knowledge on the pieces and gauging the styles her customers would like. We are so happy with our rings and can’t thank her enough for her help

I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take your time to design what you would like and there was no pressure. The quality of the ring is AMAZING and the price was extremely reasonable. For anyone getting engaged I will 100% be recommending Diamonds Factory going forward! X

Purchased a ring on the 7 th December it said guaranteed for Christmas. I received an email on the 11 of December confirming my order and saying it takes between 2and 4 working weeks for delivery. I rang them Sunday 14 th of December. I was told it was due for delivery Christmas eve and that they would let me know. Haven’t heard from them since 😡

Brilliant service, very happy with how the process went from start to finish.

Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in 4 weeks

Wonderful experience with very supportive staff who made me feel welcome and helped me get a really nice engagement ring.

Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement ring we were looking for and exceeded all our expectations! She was very patient and listened carefully to exactly what we were looking for, and that was in our budget. trying on rings to actually see what It would look like was a special kind of attention to detail we enjoyed. It didn't take too long for us to collect our custom ring, and it was perfect! Thank you so much
Janaina you were such a joy to meet and make our special day even more special.

Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of my pendant. Will definitely go back excellent service

Diamond factory was a great choice for us as Lucy and brianna were so helpful and easy going when trying to pick out a ring , we had dealings with both as we had to get a resize , great people and a great service , couldn't have been happier with the ring , it was absolutely stunning,

The service received was excellent, the staff explained products and options in detail, overall an excellent experience

I had the honor of working with Jana on a bespoke engagement ring for my fiancée. Jana was exceptionally very patient, gives exceptional advices from details of the ring, structural integrity and any possible faults that may arise when it comes to a bespoke ring for your partner.
Jana was very professional throughout the process and bears strong integrity with her clients and the manufacturing team, if anything does go wrong during the process, Jana will be quick to respond and holds strong reputation that a solution can be addressed immediately. For example during the final approved CAD design for my bespoke engagement ring for my fiancée, the production team accidentally manufactured the previous CAD design (which was beautiful in every possible way, except it was missing a small detail of an extra small diamond on the shank, never the less it was absolutely the dreams of all dreams of a bespoke ring for my fiancée). I did bring this up with Jana and she was able to compensate for the incorrect CAD design manufactured by the production team. Honestly the ring is still one of a kind and my fiancée and I cannot be more happy with the ring and with Jana and Diamond Factory’s work.
Also to mention Jana and Diamond Factory delivered the ring on time as well before my proposal to my partner, super happy with that as well!
Hiccups at times do occur but rest assured, Jana is a very well respected and honourable person to deal with bespoke engagement rings.

After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basically gave us a masterclass on jewelry!

Purchased ear rings online and have received no confirmation email or response from customer support despite multiple messages sent and my card being charged. Very disappointing

Great experience purchasing my ring in the Diamonds Factory. Agnieszka was very knowledgeable and patient when helping me with my selection. I absolutely love my new ring! I would recommend the Diamonds Factory for their expertise and variety of choice.

Lucie was an absolute pleasure to deal with. We went to her absolutely clueless about the entire process but she was extremely patient and helpful. Although there was a small bit of a wait actually get our hands on the ring, Lucie kept us informed and up to date every step of the way. We will definitely be going back to her when the time to get our wedding bands come!