Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.
Company replied
Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!
Company replied
if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much
Company replied
Company details
Written by the company
Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.
Contact info
Citypoint, 1 Ropemaker Street, EC2Y 9AW, London, United Kingdom
- 0800 016 3944
- help@diesel-claim.uk
- diesel-claim.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Easy to set up
Easy to set up, but unfortunately I do not stay in touch. I have not heard from them since. Wouldn’t recommend
July 18, 2025
Reply from Diesel Claim UK
Dear Martin,
We completely understand your eagerness for an update, please note that legal processes of this nature can take several months, sometimes years, to progress. We’re always happy to provide updates when requested, so please don’t hesitate to reach out at any time.
We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will be in touch with you directly. Please check your spam or junk folder, as their confirmation email may have landed there by mistake.
If you don’t see any correspondence, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
Warm regards,
Customer Care Team
Diesel Claim UK
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Very quick !
March 3, 2026
Reply from Diesel Claim UK
Dear Mrs. Bowe,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Polite fast and simple instructions
March 3, 2026
Reply from Diesel Claim UK
Dear. Mr. Cartwright,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Are years since I am waiting....all the…
Are years since I am waiting....all the good reviews are about starting the process.. never saw one happy person to be paid...is this a long term scam???
March 3, 2026
Unprompted review
Reply from Diesel Claim UK
Hello,
We’ve requested more information from you via Trustpilot.
If you’re happy to provide your contact details, one of our customer care representatives will give you a call to discuss your claim and work towards resolving this issue.
Kind regards,
Customer Care Team
Diesel Claim UK
Everything was explained to me clearly…
Everything was explained to me clearly and simply ,nothing complicated which i am thankful for.
February 26, 2026
Reply from Diesel Claim UK
Dear. Mr. Stevens,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Lilley,
Thank you for getting in touch.
You registered your claim with us on 28/02/26, and while we completely understand your eagerness for an update, please note that legal processes of this nature can take several months, sometimes years, to progress. We’re always happy to provide updates when requested, so please don’t hesitate to reach out at any time.
We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will be in touch with you directly. Please check your spam or junk folder, as their confirmation email may have landed there by mistake.
If you don’t see any correspondence, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
Warm regards,
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Ms. Mosegui,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Nusica,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Reply from Diesel Claim UK
Dear Mr. Taylor,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Good explanation of the process and…
Good explanation of the process and clear answers given to questions.
February 26, 2026
Reply from Diesel Claim UK
Dear Mr. Robinson,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Rees,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Claiming diesel for all my cars.
Still awaiting payment for months after submitted my claims months after months provided all car information and never replied with answers as to when I would be receiving payments.
February 25, 2026
Reply from Diesel Claim UK
Dear Mr. Montanna,
Thank you for getting in touch.
You registered your claim with us on 25/02/26.
While we completely understand your eagerness for an update, please note that legal processes of this nature can take several months, sometimes years, to progress. We’re always happy to provide updates when requested, so please don’t hesitate to reach out at any time.
We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will be in touch with you directly. Please check your spam or junk folder, as their confirmation email may have landed there by mistake.
If you don’t see any correspondence, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
Warm regards,
Customer Care Team
Diesel Claim UK
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Reply from Diesel Claim UK
Dear Mrs. Roch,
Thank you for getting in touch.
You registered your claim with us on 07/10/25, and while we completely understand your eagerness for an update, please note that legal processes of this nature can take years to progress. We’re always happy to provide updates when requested, so please don’t hesitate to reach out at any time.
We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will be in touch with you directly. Please check your spam or junk folder, as their confirmation email may have landed there by mistake.
If you don’t see any correspondence, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
Warm regards,
Customer Care Team
Diesel Claim UK
It was nice and easy
February 25, 2026
Reply from Diesel Claim UK
Dear Mr. Richards,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Diesel claim UK
Diesel claim Uk have followed up my request, kept me informed and keeping on top of things.
February 26, 2026
Reply from Diesel Claim UK
Dear Mr. Spence-Evans,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Williams,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Helpful and informative on the phone
Did not explain fully that I could be liable from costs if case is lost dissapointing
February 24, 2026
Reply from Diesel Claim UK
Dear Mr. Hunt,
Thank you for taking the time to leave your review. We’re pleased to hear that you found our team helpful and informative on the phone.
I believe you've since spoken to my colleague, who explained that you are protected by ATE (After The Event Insurance). Therefore, you will not be liable for any costs in the event that the case is unsuccessful.
We always aim to ensure our clients fully understand the process and funding arrangements from the outset, and we’re sorry if there was any confusion initially. If you have any further questions or would like anything clarified again, please don’t hesitate to get in touch, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
Warm regards,
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mrs. Broster,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Very good communication
February 24, 2026
Reply from Diesel Claim UK
Dear Mr. Gregory,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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