Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.
Company replied
Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!
Company replied
if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much
Company replied
Company details
Written by the company
Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.
Contact info
Citypoint, 1 Ropemaker Street, EC2Y 9AW, London, United Kingdom
- 0800 016 3944
- help@diesel-claim.uk
- diesel-claim.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Diesel Claim UK
Dear Mr. Wilkins,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Very concise and professional.
February 24, 2026
Reply from Diesel Claim UK
Dear Mr. Allen,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Ridley,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Ryan was really clear and friendly
Ryan was really clear and friendly, would highly recommend, brilliant customer service
February 24, 2026
Reply from Diesel Claim UK
Dear Mr. Stockford,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mrs. Birch,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Diesel claim!!
Diesel claim!!! Gave them all details and never heard a thing again…
Shysters!!!!
July 16, 2025
Reply from Diesel Claim UK
Dear Mr. Coleman,
Thank you for your review. We’re sorry to hear that you feel this way.
Our records show that you registered your claim with us in July 2025. While we completely understand that you’re eager for updates, legal processes of this nature can take several months, and sometimes even years, to progress. This timescale is unfortunately outside of our control.
We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will contact you directly as the case progresses. Please do check your spam or junk folder, as correspondence can occasionally land there by mistake.
If you haven’t received any communication or would like an update, our team will be more than happy to assist. You can visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).
We genuinely value all feedback.
Warm regards,
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Sansom,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Lee,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Roberts,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Reply from Diesel Claim UK
Dear Mr. Cousen,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Fast responce
Fast response
Please can you let me know if you are dealing with my claim?
Many thanks
M Sourani
LB 17SYW
February 21, 2026
Reply from Diesel Claim UK
Dear Mr. Sourani,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
On line Form quick and easy to fill in
On line Form quick and easy to fill in. Awaiting a call from them now.
February 20, 2026
Reply from Diesel Claim UK
Dear Mr. Tabb,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Easy to complete initial form
Easy to complete initial form - let’s see what I get now
February 20, 2026
Reply from Diesel Claim UK
Dear Mrs. Rowley,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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Easy to fill in form
February 22, 2026
Reply from Diesel Claim UK
Dear Miss. Nicholls,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
simplicity of filling out the form
February 17, 2026
Reply from Diesel Claim UK
Dear Mr. Carter,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Easy to complete form and prompt…
Easy to complete form and prompt response. Thank you
February 21, 2026
Reply from Diesel Claim UK
Dear Mrs. Grimley,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
I havnt had any updates on my claim for…
I havnt had any updates on my claim for a long time and have no idea of my claim is still viable
February 19, 2026
Reply from Diesel Claim UK
Dear Mr. Davies,
Thank you for your feedback. We’re sorry to hear that you feel you haven’t received an update on your claim. We understand how important it is to stay informed, and we appreciate the opportunity to clarify the position for you.
You registered your claim with us in September 2025. Claims of this nature can take several months, and in some cases longer, to progress due to the legal processes involved. That said, we are always happy to provide updates at any stage upon request.
We can confirm that your claim has been accepted and referred to our legal partner, who will be contacting you directly. If you haven’t seen any correspondence from them, please check your spam or junk folder in case their email has been filtered there.
If you’re still unable to locate any communication, please get in touch with us and we’ll be glad to assist. You can visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm), and a member of our team will be happy to help.
We genuinely value your feedback and are sorry that your experience has led you to feel there was a lack of communication. We’re committed to ensuring you feel supported throughout the process.
Kind regards,
Customer Care Team
Diesel Claim UK
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There helpful and I felt comfortable…
There helpful and I felt comfortable talking to them so my experience was good
February 18, 2026
Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Fieldhouse,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Remembering your past.
Having to search to find the informationto refresh my mind of my past cars.bringing back memories
February 20, 2026
Reply from Diesel Claim UK
Dear Mr. Lonslow,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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