Different Dog Reviews 2,521

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that their dogs eagerly consume the food and experience improved health, digestion, and coat condition. Many appreciate the variety of recipes and the visible, high-quality ingredients, often comparing it to human-grade food. The customer service is frequently highlighted as amazing, helpful, and attentive, with efficient and on-schedule delivery services. However, some people were dissatisfied with the amount of starchy vegetables in the recipes, feeling there were too many and that they could cause health issues for dogs. A few other people also felt that deliveries were occasionally late, leading to their dogs running out of food. There were also isolated reports of unexpected items found in the food, and some customers experienced issues with food spoilage during transit, leading to concerns about pet health.

What people talk about most

Product

Consumers find the product to be highly positive, with many reporting that their dogs, even fussy eaters,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the food,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its reliability, punctuality,... See more

Service

Clients share positive opinions on service, frequently highlighting the team's helpfulness and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After extensive research—and after reading through the menu and the company story, which I absolutely love—we choose Different Dog. This decision has completely changed our lives. Two of our thre... See more

Company replied

Rated 5 out of 5 stars

Our dog was a bit fussy with his food until we found different dog. He absolutely loves his meals now, warmed a little he woofs them down. Different dog are lovely to buy from, regular updates with wh... See more

Company replied

Rated 5 out of 5 stars

As we know french bulldogs are prone to upset / sensitive tummy's, I had made the mistake of feeding my dog what I thought were premium supermarket food. No mass produced supermarket dog food is premi... See more

Company replied

Rated 5 out of 5 stars

After years of struggle with rehome dog hardly eating , found Different dog food in local vodabone wish it stocked more flavours, now easy to order online with a 1 hour time slot . Our Yorkie leaves p... See more

Company replied


Company details

  1. Pet Store
  2. Animal Feed Store
  3. Food Manufacturer
  4. Food Producer
  5. Meal Delivery

About Different Dog

Written by the company

We make real food for dogs who deserve better than a bag of beige. Freshly cooked from whole ingredients, every recipe is designed by our in-house nutritionist with no grains, no legumes and no fillers. Nothing you can't pronounce.

Even the fussiest dogs haven't left a scrap. Empty bowl or your money back.

Try our recipes with 30% off

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My 12-month old Cavapoo suddenly became…

My 12-month old Cavapoo suddenly became disinterested in his food and would literally run and hide when I started preparing his meals. A friend suggested I try Different Dog so I went ahead with a trial. It was an instant success so I continued with my subscription. My dog loves the food and now comes into the kitchen whilst I am getting it ready for him and waits for it rather than hiding. He hasn't been at all fussy with the menu choices and eats it all, every single time. I really like how easy the website is to use if I want to make any changes to my delivery date or meal choices and delivery is always on schedule. I can't fault Different Dog at all, it has improved my dog's relationship with food so much which in turn, makes me happy!

May 15, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share your experience with us.

We are really sorry to hear that your Cavapoo went through a phase of losing interest in his meals and even felt anxious at feeding times, but we are absolutely delighted that trying Different Dog has made such a positive difference for him. It is wonderful to hear he now comes into the kitchen eagerly and waits for his food, and that he is enjoying every meal with such enthusiasm.

We are also really pleased that you have found the subscription service easy to manage and that delivery has been reliable for you. It means a great deal to know that the change has not only improved his enjoyment of food but also brought more ease and happiness to your routine too.

Thank you again for your kind words and for choosing us to be part of his journey.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Such a fabulous company 😍

Such a fabulous company 😍. Really good customer service. Very helpful and friendly. The food is just amazing. My girls been on butternut box for a few years and was never really bothered about eating the food. Just thought it was time for a change and its the best decision that I could've made. My girl licks the bowl clean every time. She loves every flavour. Really fabulous quality. No looking back for us now! Thankyou Caroline for all of your help. Your wonderful ❤️

May 1, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely words and for sharing your experience with us.

We are absolutely delighted to hear how well your girl has settled onto her new food and that she is now enjoying every meal and finishing her bowl with such enthusiasm. It is wonderful to know the quality and variety have made such a positive difference after your previous experience, and that the transition has felt like the right decision for you both.

We are also really pleased to hear that you found the team helpful and friendly throughout. A special thank you for mentioning Caroline, we will make sure she sees your kind feedback.

We truly appreciate you taking the time to share this, it means a great deal to the whole team.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Excellent customer service

We’ve been with different dog for years. Food is top tier, our dog has always been happy and healthy on different dog food and their customer service is excellent.

Unfortunately we had an issue due to a recent updated recipe change of which they are very transparent about and with good intentions to inform us of any more changes due to come so we wouldn’t come across the issue again. Our dog no longer wanting to eat his usual food due to the slight recipe change. (It happens!) The team were fantastic in supporting us via email and phone call and getting a couple of packs of the old batch recipe out to us and also sent new recipes for us to try transition onto all within 48hrs. Special thanks to Keely!

Whenever we have had a problem - which has been very very few times in 3/4 years it’s been because the courier has damaged the odd delivery, they have always sorted it asap and with zero fuss. Since then, the parcels have been further taped and made even more secure and we have no longer had this issue, so they really do take it onboard and improve.

You can trust in this company to support you and your dogs. We couldn’t recommend different dog enough!

May 13, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share such a thoughtful review.

We are really pleased to hear that your dog has been happy and healthy on our food over the years and that you have continued to feel supported by the team. It is also great to know that when the recent recipe update caused a challenge, our team were able to step in quickly, provide the previous batch where possible, and help guide a smooth transition to the updated recipes within a short timeframe. We will always aim to be transparent about any changes and to support both you and your dog through them.

We are also sorry to hear about the occasional courier issue you experienced in the past, but very glad that the improvements made since have helped resolve this for you.

A special thank you for recognising Keeley and the wider team. We will make sure this is shared with them.

We truly appreciate your continued trust and recommendation.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Food for CKD

We tried all the traditional kibble and wet food options for our dog with asymptomatic CKD. However, they were causing him to have a terrible upset stomach, and eventually he (who was never fussy before) refused to eat not only the kibble but anything at all as he was feeling so ill. We know good food is how to manage CKD so we were really worried about what to do. Now we have found Different Dog and our dog is back to licking the bowl clean, eagerly sitting in the kitchen whilst we prepare his food, and having lots of energy to play again! Plus, no upset stomachs at all, even during the transition period - it immediately seemed to settle his stomach and put him back on an even keel. We are so grateful to Different Dog, and hopefully when we have our dog’s bloods tested again in a month or so, we will be able to see the good that it’s doing him.

May 14, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share your story with us. We are truly delighted to hear how well your dog has settled on Different Dog after such a difficult time with appetite and stomach upset. It means a great deal to know he is now enjoying his meals again, feeling more like himself, and even looking forward to food time in the kitchen.

We completely understand how worrying CKD can be to manage, and it is wonderful to hear that he is now eating with enthusiasm and showing more energy and comfort day to day. We will be keeping everything crossed for a positive update when his bloods are checked next month.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Highly Recommended for Quality and Service

From the first contact with different dog, through their website, the experience has been amazing. Excellent customer services and so easy to change or update your order.
Quality of food is top notch. Freya absolutely loves it. She springs around in anticipation every time I get her bowl ready and there's never a crumb left! Her coat is really shiny and she looks really good. Volume of pooh has decreased as well so no bulking out additives, highly recommend it.

May 12, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review. We are delighted to hear that both you and Freya have had such a positive experience with us from the very beginning.

It’s wonderful to hear how much Freya enjoys her meals and that you’ve noticed such positive changes in her coat and digestion too. Knowing there’s never a crumb left behind is always the best feedback we could ask for.

Thank you again for your recommendation and for being part of the Different Dog family.

The Different Dog Team! 🐾

Rated 3 out of 5 stars

Great food and good customer service…

Great food and good customer service but they haven't added new recipes in over 2 years. Dogs get bored of the same food, even if you rotate the menu.

May 11, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your kind words about our food and customer service. We really appreciate you taking the time to share your feedback.

Variety is so important in a dog’s diet, which is why we cook 13 recipes and have recently introduced a range of new training treats. However, we do also recognise that nutritional innovation is important, and we haven’t launched a new recipe for some time.

We will share your feedback with our new product kitchen team. They’ve been working closely with our nutritionist and vet on a range of developments, and we will update you as soon as we can.

We exist to make dogs healthier and happier, and we really appreciate your feedback in helping us do that.

The Different Dog Team!🐾

Rated 5 out of 5 stars

My dog loves this food

My dog loves this food. I changed to different dog because my little girl was incredibly itchy and after some investigation found that it could be to do with her immune system. Obviously a really good, balanced and wholesome diet is important in this case. This is what your dog gets from Different Dog.

May 11, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing your experience!

We’re so pleased to hear your little girl is loving her Different Dog meals and that you found a diet you feel good about feeding her. We know how worrying itchy skin and immune-related concerns can be, so it means the world to hear our wholesome, balanced recipes are helping support her wellbeing.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Different Dog

Following our dog Charlie falling ill, we where initially advised by the vet that he may have pancreatitis or similar digestive issues (although thankfully no serious issues identified). Due to his age (10 years) he was starting to suffer with a bit of arthritis an could do with losing some weight.
We looked for low fat alternatives, with fresh ingredients and came upon Different Dog dog food. We have now been feeding Charlie this for just over 3 weeks and everyday we see an empty bowl (whereas before he would some days turn his nose up and not eat) and he looks and behaves like a different dog - almost back to his younger self! Also we have been impressed with the customer service as we have raised a coupe of questions and had an answer within a few hours, even on weekends.
I would therefore recommend any owner looking for fresh and wholesome alternatives for their dog, to give 'Different Dog' a try. The food comes freshly prepared frozen and you store it in your freezer and each portion will last between 2-4 days depending on your dog. Keep it in the fridge once defrosted.

May 9, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your wonderful review and for sharing Charlie’s story with us.

We’re delighted to hear that after just a few weeks on Different Dog, Charlie is clearing his bowl every day and feeling more like his younger self again. That’s exactly what we love to hear.

It’s also fantastic to know that our low-fat recipes and fresh ingredients have been a good fit for Charlie’s needs, and that our Customer Delight team has been able to answer your questions quickly and helpfully.

Thank you for your recommendation and for trusting us to be part of Charlie’s health journey. We’re wishing him many more happy, energetic years ahead!

The Different Dog Team!🐾

Rated 5 out of 5 stars

Quality product with individual touch

This small company has come up with a real quality product which is not only appetising but also specifically tailored to my overweight cockapoo’s needs. He positively squeals with delight and wags his tail when he sees the package coming out of the fridge! The appropriate amount for him is plentiful and satisfying for his greedy appetite, unlike so many other low-cal choices. As he has a ‘feed me’ face, it really helps that he is full and I get a few hours’ respite after a meal before he begs for more.
Well done, Different Dog!

May 9, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your fantastic review!

We’re delighted to hear that your cockapoo is thriving on his tailored plan and that mealtimes are met with squeals of excitement and plenty of tail wags.

It’s wonderful to know that the portion sizes are keeping him feeling full and satisfied, while supporting his weight management goals. We know just how persuasive those “feed me” faces can be, so we’re glad we can help give you a little respite between meals!

Thank you again for your kind words and for trusting us to feed your special boy.

The Different Dog Team!🐾

Rated 5 out of 5 stars

Excellent service…

I inherited a 6 year old Goldie who turned out to have a sensitive tummy. Different Dog offered plenty of options so I managed to find a diet to suit her. At the end of last year, 10 years old, she was diagnosed with heart and kidney problems. Bianca discussed diet with my vet and also explained the situation to me which was very useful when I had to make decisions about changing her food. Different Dog were so helpful as I swapped and changed orders and deliveries. Sadly Isla died earlier this month, peacefully at home so I closed my account as she was my last dog. I was so touched to receive a beautiful flower arrangement from Crumble and family, a lovely touch.

May 6, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing Isla’s story with us.

We’re so pleased we were able to help you find meals that suited her sensitive tummy and support you further when she was diagnosed with heart and kidney problems. Bianca will be especially touched to know that her guidance helped you during such an important and difficult time.

We were deeply saddened to hear of Isla’s passing. It sounds like she was very much loved, and we hope there is some comfort in knowing she passed peacefully at home.

Thank you for trusting us to be a part of Isla’s journey, and we’re glad the flowers brought a small touch of comfort during such a difficult time.

With our heartfelt condolences,

The Different Dog Team🐾

Rated 5 out of 5 stars

My fussy dog loves dinner time,

My fussy dog loves dinner time,
She is healthier, happier and more energetic - highly recommend

May 8, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your wonderful review!

We’re delighted to hear that even your fussy dog now loves dinnertime. It’s fantastic to know she is healthier, happier, and full of energy, exactly what we hope to see from feeding fresh.

Thank you for your recommendation and for being part of the Different Dog family.

The Different Dog Team!🐾

Rated 5 out of 5 stars

Dog and I give it five stars

Great variety of menus. Still frozen when the packs arrive so easy to slip into freezer. Looks really delicious and I think the dog is eating better than me.

May 8, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review!

We’re delighted to hear you’re enjoying the variety of recipes and that your meals are arriving frozen and ready to pop straight into the freezer.

And yes, we hear that a lot, many dogs seem to be eating better than their humans! We’re so pleased your pup is loving their meals. Thanks again for your support.

The Different Dog Team!🐾

Rated 5 out of 5 stars

My wee chi is so happy on this food .

My wee chi is so happy on this food .
After trying different foods(high end and cheaper foods)my wee dog would eat them for a few days then get unwell and not eat for a couple of days it was so difficult to watch .I saw this food and gave it a try and my wee chihuahua absolutely loves it and no unwell days ,im so pleased and he's full of energy and bouncing with excitement at meal times .the customer service is amazing too.
This food is perfect for us .
😊

May 7, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share this.

We’re so sorry you and your little chihuahua went through such a difficult time before finding something that worked for him, but it’s wonderful to hear he’s now enjoying his meals consistently, feeling well, and full of energy again at mealtimes.

It’s also really lovely to hear your kind words about our customer service. We’re so pleased Different Dog has been the right fit for you both and we’re very grateful to have you as part of the Different Dog family.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Great food ,great customer service

This small company not only makes the most delicious dog food {according to Pippin} but are very friendly and helpful if you need to contact them . They go out of their way to help you with deliveries ,changes in dog's diet and information on their products. I would recommend this company to anyone looking for high quality dog food with friendly ,obliging service Thank you Caroline

May 6, 2026
Unprompted review
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Reply from Different Dog

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that Pippin is enjoying his food and that you’ve had a positive experience with our team. It means a great deal to know that our support and service have made things easier for you, especially with deliveries and dietary changes.

Your recommendation is hugely appreciated and we’re very grateful to have you and Pippin as part of the Different Dog family.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Fantastic experience Our 11 month old retriever has always…

Our 11 month old retriever has always been a picky eater. Untouched food was becoming an increasing worry. No more!
We heat her different dog meals for a minute in the microwave whilst she waits salivating.
She’s looking great and is full of energy.

May 6, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review!

We’re so pleased to hear your retriever is now enjoying her meals, and that mealtime has gone from a worry to something she gets excited about. Waiting by the microwave is always a great sign.

It’s wonderful to hear she’s looking great and full of energy too, exactly what we love to see! Thank you so much for sharing.

The Different Dog Team!🐾

Rated 5 out of 5 stars

I had no confidence at first that…

I had no confidence at first that Different dogs was going to help me feed my fussy Jack Russell because 2 other on line and numerous brands of premium dog food weren’t working ending up throwing away what really is good food and then having to give her favourite cooked Chicken!! Then I tried Different Dog trial pack she immediately took to it and now no more cooking chicken or worrying what can I give here. Malcolm.

February 15, 2026
Unprompted review
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Reply from Different Dog

This is so lovely to hear, thank you for your lovely review!

We completely understand the journey with a fussy eater, especially after trying so many options. It’s amazing that she took to Different Dog straight away and that mealtimes are now stress-free, with no more cooking chicken

Thank you so much for trusting us and for sharing your experience.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

My puppy left the breeder on Royal…

My puppy left the breeder on Royal Canin puppy kibble and everything seemed fine with no problems, however after a bit of research I discovered that it wasn't the most nutritious food which then lead me down the proverbial rabbit hole of dog nutrition and what's best for my puppy's needs and my budget. I was recommended Essentials the Beginning kibble which scored almost twice as highly as the Royal Canin on the All About Dog Food website and as soon as my puppy transitioned the runs started. Poor pup didn't know what was happening and after a couple of weeks I decided to look into pre-cooked dog foods. I initially put my puppy on Paws on Plates and within a couple of days the runs stopped and everything was looking good. Then after 8 or 9 weeks he decided he didn't want to eat. I wasn't sure if it was the food or if something was wrong with him. I tried various toppers to little or no avail then spoke to the vet and put him on a boiled chicken & rice diet for a few days. I ordered Different Dog and he's not looked back since. His motions are never soft, he empties his bowl and although expensive you get what you pay for.

May 1, 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share your journey!

We’re really sorry you and your pup had such a tricky start navigating different foods. Those early digestive ups and downs can be really worrying, especially with a young dog.

It’s wonderful to hear that things have settled since switching to Different Dog and that he’s now enjoying his meals, finishing his bowl, and feeling more comfortable day to day. That consistency (and peace of mind for you) is exactly what we hope to achieve.

We really appreciate your thoughtful feedback and are so glad he’s now thriving!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

I have a very fussy dog who is 13 years…

I have a very fussy dog who is 13 years old. I tried many foods over the years and yes may eat first bowl but then turn nose up. She tried Different Dog food and wow what a difference she clears her bowl every time so please I tried it. Would recommend as quality is amazing

May 1, 2026
Unprompted review
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Reply from Different Dog

This is such a lovely review to receive, thank you for sharing it!

We completely understand the journey with a fussy senior dog, so it means the world to hear that she’s now enjoying her meals and clearing her bowl every time.

After trying so many foods over the years, that kind of consistency (and excitement at mealtimes!) is exactly what we hope to bring to both dogs and their humans. We’re so glad you found us and thank you for recommending us too.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, and amazing offering of highly nutritious foods for specialised diets. As a human nutritionist I was very impressed with what was on offer. I have two senior fussy dogs, one with allergies and one with chronic health conditions, so finding food that would benefit them both and that they would enjoy was extremely challenging. So pleased I came across different dog, the change in my poorly dog has been unbelievable. I feel we have more time together now which means the world to me.

May 2, 2026
Unprompted review
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Reply from Different Dog

This is such a special review to read, thank you so much for taking the time to share it!

It means a lot coming from a nutritionist, and we’re so pleased you’ve found something that works for both of your dogs, especially with such different needs. Hearing that your poorly dog is doing so much better and that it’s given you more precious time together is exactly why we do what we do. Give them both a big cuddle from us.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

A very fussy Cockapoo

Bertie has always been an exercise over food dog. We literally have tried everything on the market to encourage to love his food! Different Dog has been the only food he will quite happily eat without being bribed!! Bertie is 10 nearly and knowing his senior years are going to be better for him with such nutritious food is a comfort. It’s a 10/10 from Bertie & Bertie’s people! 👍

February 3, 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you for taking the time to share such a lovely review. We are absolutely delighted to hear this and so pleased that Bertie is enjoying his meals at last.

It is wonderful to know he is happily eating without encouragement, and even more so that you feel confident he is being supported with nutritious food as he enters his senior years. That really means a great deal to us.

The Different Dog Team 🐾

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