It was total confusion right from the beginning, no matter how I explained it. The person on the other end was not understanding and then when I finally got it, it wasn’t even a file that could be ope... See more
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See what reviewers are saying
I've been using different embroidery services for my small clothing brand, but Digit-it is now my go-to. They just get it right every single time. I sent them a detailed logo with gradient colors and... See more
Company replied
I've been running a small Etsy shop for a while, and good embroidery digitizing is hard to find. I tried them once, and now I don't go anywhere else.. The stitch files always run smooth, no thread bra... See more
Company replied
I'm highly satisfied with your work, Premium quality services, and rapid response. I'm not going anywhere else next time. and the thing that I liked the most is your Excellent customer support, they'r... See more
Company details
- #7 of 8 best companies in Embroidery Service
- #207 of 245 best companies in Business to Business Service
- #10 of 13 best companies in Call Center
- #23 of 28 best companies in Graphic Designer
- #8 of 9 best companies in Screen Printer
Written by the company
We are a global team of expert Embroidery Digitizers and Vector Art Designers, specializing in custom patches and artwork for screen printing. Our mission is to provide top-quality designs with a fast turnaround and exceptional attention to detail. We take pride in our craftsmanship, ensuring every project meets the highest standards. Whether it’s embroidery digitizing, vector artwork, or custom patches, we deliver results that exceed expectations. Trust us for quality, reliability, and customer satisfaction every time.
Contact info
Twin Lake, Michigan, United States
- +12318215515
- digitize@digit-it.com
- digit-it.com
4.3
Excellent
141 reviews
Replied to 57% of negative reviews
Typically replies within 1 month
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The prompt response and delivery of the designs
The prompt response and delivery of the designs. I haven't stitched them out yet, and eager to do so. The pictures of the finished projects look stunning.
July 30, 2025
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Ornament Design
I received my design promptly after payment. It included a PDF with color steps for thread changes. Stitched out well. No issues.
July 29, 2025
Everything went very smooth. Customer service was exceptional!!
Everything went very smooth
May 26, 2025
Reply from Digit-it
We’re really sorry for the inconvenience! Please share your order #4995 details with us via email at digitize@digit-it.com. So, we can investigate and get your order sent right away. Your satisfaction is very important to us.
easy to work with and very prompt with…
easy to work with and very prompt with response and order fullfillment.
April 4, 2025
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the service is great and the patterns…
the service is great and the patterns are amazing, thank you so much for sharing your gift and talent with us.
April 25, 2025
Wonderful sew out!!
The design was fabulous and turned out beautifully!
Took me two weeks to get back to my machine so sorry this is late!
March 22, 2025
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Embroidery design was digitized quickly…
Embroidery design was digitized quickly and results stitched out perfectly! Highly recommend.
February 6, 2025
I tried to contact you about my order…
I tried to contact you about my order by phone and email - namely where was the download - but was unable to. So I cancelled the order. I paid the invoice but could not find the download. PayPal refunded the payment/
March 1, 2025
Reply from Digit-it
We sincerely apologize for the frustration you experienced. It’s disappointing to hear you had difficulty reaching us and couldn’t access your download. While we’re glad PayPal resolved your refund, we’d love the chance to make this right. Please reach out at digitize@digit-it.com and we’ll ensure your future experience is smooth and hassle-free.
The quality of the stitch out was…perfect
The quality of the stitch out was perfect!
February 27, 2025
Excellent quality of embroidery design.
I ordered the embroidery design"Spooky cat", it's very well done. The right density and design quality, no thread breaks and the fabric doesn't "suffer" too much.
February 17, 2024
Unprompted review
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Aliaya Is great..
Aliaya was very personable... Sent the design quite quickly.. I'm ready to sew it out.. Thanks
February 14, 2025
Prompt service
Prompt service. I only wish it was all on a one page chart I'm a little confused as to where to start. It's been 37 years since I did counted cross stitch and nothing this big.
December 26, 2024
Fast and easy
December 23, 2024
very impressed
There was some confusion on my part, but they corrected it immediately. I was afraid because it was my mistake, it would be the end of it. But I was very impressed that they fixed it.
December 16, 2024
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I have not received my design
I have not received my design. I ordered the design on Monday morning, received confirmation of payment on Monday afternoon, was told payment was received Tuesday and as of Tuesday night still have not received the download. I have never had to wait so long to get a design.
December 10, 2024
Reply from Digit-it
We’re truly sorry for this experience and the delay you faced. This is not the standard of service we aim to deliver. Please contact us at digitize@digit-it.com with your order details, and we’ll immediately review what went wrong and make sure this doesn’t happen again. Thank you for your patience and for bringing this to our attention.
I love my clock embroidery
I love my clock embroidery. Digit-it is a great company to work with. The pattern is so cute with all the tools i use in my sewing room.
August 7, 2024
Unprompted review
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