2 scales bought from this company. Both are fully functioning and reliable and come with guarantees. Lesson learnt - buy products from specialists in their domain, not from online retailers that sell... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to contact this company about a set of scales we ordered from them less than 6 months ago which had one of its components fail. A replacement, under warranty, was sent out the same day, usin... See more
Company replied
When placing the order I there was a problem with the site and I thought the order had not gone through and so I ordered again. I then got 2 emails showing that both orders had gone through. I rang c... See more
Company replied
I can't leave a review on the scales as they were bought as a gift. However the customer service from this company is excellent. I mistakenly ordered 2 items and when I rang them the person I spoke t... See more
Company replied
Company details
Written by the company
Huge selection of digital scales for kitchen, commercial and industrial use from top quality brands - with our lowest prices ever!
Contact info
Units A6-A7 Withytree Farm, Broadway Road, GL54 5NT, Winchcombe, United Kingdom
- 01352861111
- sales@digital-scales-company.co.uk
- digital-scales-company.co.uk
4.9
Excellent
184 reviews
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Reply from Digital Scales Company
Hi Tony, thank you so much for your positive product and service comments, it's really appreciated.
Kind regards, Sue @ Digital Scales Company
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Easy transaction and speedy delivery
January 9, 2024
Reply from Digital Scales Company
Thank you for your comments and feedback!
Best wishes, Sue @ Digital Scales Company
easy purchase and fast delivery
January 5, 2024
Reply from Digital Scales Company
Hi Elena,
Many thanks for your order and leaving a review, really appreciated!
Best wishes, Sue @ Digital Scales Company
Reply from Digital Scales Company
Thank you so much for your order and leaving a review. It's really appreciated!
Please do not hesitate to get in touch if we can help in any way.
Best wishes, Sue @ Digital Scales Company
Reply from Digital Scales Company
Hello Caroline,
Thank you for your order and taking the time to leave a great review!
Best wishes, Sue @ Digital Scales Company
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Reply from Digital Scales Company
Hello Mimi,
Thank you so much for your feedback and positive comments, really appreciated!
Best wishes, Sue @ Digital Scales Company
Excellent company to deal with
Fast delivery. Excellent product. Can’t fault these guys.
November 28, 2023
Reply from Digital Scales Company
Hello Steven,
Many thanks for your order and for leaving your feedback. We're very grateful!
Best wishes, Sue @ Digital Scales Company
Reply from Digital Scales Company
Hello Andrew,
Many thanks for your order, and for taking the time to leave us your feedback. It is very much appreciated!
Kind regards, Sue @ Digital Scales Company
Very helpful customer services
Very helpful customer services. Easy to use website. fast deliveries.
November 25, 2023
Reply from Digital Scales Company
Hi Philippa,
Thank you so much for your order and lovely comments in your review, all very much appreciated!
Best wishes, Sue @ Digital Scales Company
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Scales really smart and very good value
Scales really smart and very good value
However batteries were flat on delivery tbf they were immediately replaced by post.
PDI would have been more appropriate
November 22, 2023
Reply from Digital Scales Company
Hello Peter,
Many thanks for your order and review.
Please accept our sincere apologies the original batteries in your hanging scales were faulty, great to hear the replacements sent arrived quickly and got them working.
Best wishes, Sue @ Digital Scales Company
Brilliant product and service
Brilliant product and service would defiantly recommend
November 26, 2023
Reply from Digital Scales Company
Hello Claire,
Many thanks for your order and review, we so pleased you are happy with the XL700 Talking Scales.
Best wishes, Sue @ Digital Scales Company
Brilliant service
Brilliant service, scales despatched the next day as ordered late one evening. Had issues with Royal Mail but was all sorted by Digital Scales Company who kept me up to date by telephone. I would highly recommend them for sourcing your equipment.
November 16, 2023
Reply from Digital Scales Company
Hello Mr Parker,
Thank you so much for your review and feedback. It was a pleasure to help and ensure your order was delivered as soon as possible.
Please do not hesitate to get in touch if we can help in any way.
Best regards, Sue @ Digital scales Company
Reply from Digital Scales Company
Hi Kevin,
Many thanks for your feedback and order for the Ultraship postal scales, we hope to be of service again in the future.
Best wishes, Sue @ Digital scales Company
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Talking scales
I ordered these scales for my sister in law, who is visually impaired.
The company was easy to contact both online and by telephone.
The scales work perfectly and are easy to use.
We also had next day delivery.
There was a delay in receiving the scales but this was a problem with Royal Mail and not the company.
November 16, 2023
Reply from Digital Scales Company
Hello Carole,
Thank you so much for your feedback and comments, we're really pleased to hear you like the VOX2 Talking Scales.
Please do not hesitate to get in touch if we can help in any way.
Best wishes, Sue @ digital Scales Company
Superfast delivery and well packaged.
November 23, 2023
Reply from Digital Scales Company
Hello Lynn,
Thank you for your order and feedback, its really appreciated!
Kind regards, Sue @ Digital Scales Company
Very happy
I bought some JZ115s from here, enjoyable experience and so happy with the little scale.
October 30, 2023
Unprompted review
Reply from Digital Scales Company
Hi Leo,
Many thanks for your order and review!
Best wishes, Sue @ Digital Scales Company
Great Service - Thank you
I ordered scales to weigh the postal items I send and the Digital Scales company had just the one I was looking for. The scales were exactly what was advertised and the delivery was very quick and efficient. Thank you very much Digital Scales Company.
November 1, 2023
Reply from Digital Scales Company
Hello Lorraine,
Thank you so much for your order and feedback, it's very much appreciated!
Please do not hesitate to get in touch if we can help in any way.
Best wishes, Sue @ Digital Scales Company
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Lovely company
Lovely company, fast delivery, great item, with the personal touch of a handwritten note enclosed. A nice change after Amazon. And faster delivery too.
October 14, 2023
Reply from Digital Scales Company
Hi Kate,
Thank you so much for your great review and feedback!
As a small business, we make sure every customer, large or small, received the very best service possible.
Thank you for your order, we hope to be able to help you again in the future.
Best wishes, Sue @ Digital Scales company
Excellent quick service and great…
Excellent quick service and great communication too . A great company to deal with and would buy from again.
October 9, 2023
Reply from Digital Scales Company
Hello Carrie,
Many thanks for your feedback and review!
Please do not hesitate to get in touch if we can help in any way.
Best wishes, Sue @ Digital Scales Company
Lack of notification for out of stock but shipped sooner than expected.
Upon purchasing a Triton T3-R-W, there was no indication or message to inform me the product was out of stock. After 5-6 days i checked my website account to find it's on back order, after that i had emailed to enquire about any time estimation of re-stock.
Have not heard back in 5 working days yet have had multiple emails to ask to review service and product.
*Edit; Shipped sooner than expected but disapointed about lack of notifying out of stock.
October 10, 2023
Reply from Digital Scales Company
Hello Alex,
Thank you for leaving your feedback, it is much appreciated.
Please accept our sincere apologies the stock position wasn't made clear, we are looking into this, as we never want to let anybody down.
We are pleased to hear the scales did eventually arrive quickly.
Best wishes, Sue @ Digital Scales Company
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