Digitale-Vignette-Online.at Reviews 

10,082
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,457 reviews, reviewers had a great experience with this company. Many consumers found the service to be very practical and easy to use for securing vignettes, with processes often described as quick and straightforward. Users appreciated the simplicity of the setup and the immediate activation of the required documentation on their accounts. Conversely, a small portion of people felt that the platform involves unexpected recurring charges after purchasing a short-term ticket, as some were billed monthly without obvious consent. Reviewers noted that the nature of these automatic renewals is often unclear, with some requiring customers to extensively review the terms.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how quick, practical, and easy it is to... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial checkout is... See more

Website

People report ambiguous experiences with website, noting both convenient purchases and serious concerns. On... See more

Subscription

Users describe negative interactions with subscription terms, reporting recurring monthly payments after... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird


Company details

  1. e-Commerce Service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich


Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(10,082)

5,027 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a 10-day vignette and they…

I bought a 10-day vignette and they automatically signed me up for a hidden recurring subscription of 12.80 € without my explicit consent. My bank blocked the transaction. Beware of this website, use the official ASFINAG instead!
UPDATE:
Together with an AI assistant, we looked into how to stop this recurring payment. However, we could not find any active Flatrate in the system. In reality, this seems to be a subscription rather than a flatrate. In case any other attempts to withdraw money happen in the future, I will return to find a solution.

June 25, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Bogdan.

We understand your concern. To clarify: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout.

You can end the Flatrate at any time in your order overview, or via the Manage Flatrate quicklink in the footer of our website. We will review your payments and arrange refunds where appropriate. Please contact us at lena@dmc-gmbh.online with your order email or license plate.

Kind regards,
Lena – Customer Care Manager

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Rated 5 out of 5 stars

the best

Amazing everything goes so smoothly and makes it so easy to get a vignette. Thank you so much !

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Following the accidental purchase of a…

Following the accidental purchase of a subscription instead of a single vignette – a refusal to cancel the accidentally purchased, unused vignettes, and a statement by customer service that they cannot be used in the future. An unjustified financial gain on the part of the seller.

July 3, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Maciej.

To summarize briefly: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout.

Your Flatrate can be cancelled at any time with immediate effect via your order overview. You can also use the quicklink provided in the website footer or ask our customer support to assist you in your cancellation.

If you have already contacted customer support, we will review your case again. We will review your payments and arrange refunds where appropriate. Please reach us at lena@dmc-gmbh.online with your order email, license plate, or order number.

Kind regards,
Lena – Customer Care Manager

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Rated 1 out of 5 stars

Fraud website

They sell online vignettes for 10 days but in reality they sell a monthly subscription for 12.80 EUR per month. This is near to fraud in stead of an fair online service.

When i send them an email about it, they did not paid back the months i paid for nothing.

February 14, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Arend.

To clarify: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout.

If you have already emailed us, we will review your payments and arrange refunds where appropriate. You can also end the Flatrate at any time in your order overview. Please contact us at lena@dmc-gmbh.online if anything remains open.

Kind regards,
Lena – Customer Care Manager

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