Digitale-Vignette-Online.at Reviews 

10,081
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,457 reviews, reviewers had a great experience with this company. Many consumers found the service to be very practical and easy to use for securing vignettes, with processes often described as quick and straightforward. Users appreciated the simplicity of the setup and the immediate activation of the required documentation on their accounts. Conversely, a small portion of people felt that the platform involves unexpected recurring charges after purchasing a short-term ticket, as some were billed monthly without obvious consent. Reviewers noted that the nature of these automatic renewals is often unclear, with some requiring customers to extensively review the terms.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how quick, practical, and easy it is to... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial checkout is... See more

Website

People report ambiguous experiences with website, noting both convenient purchases and serious concerns. On... See more

Subscription

Users describe negative interactions with subscription terms, reporting recurring monthly payments after... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird


Company details

  1. e-Commerce Service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich


Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(10,081)

5,027 reviews in the last 12 months

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Rated 1 out of 5 stars

Unauthorized ongoing charges for one-time vignette

When a one-time vignette is purchased, the buyer is automatically signed up for recurring monthly vignette purchase without receiving any email stating such. The original receipt states that it is a limited time vignette only, no mention of the monthly charges to the credit card.

This is a deceptive practice and not a service for those of us only needing a one-time vignette.

Update 17 June 2026
Although digital-vignette-online.at canceled the recurring charges, they only refunded one month and not the 4 months of unauthorized charges as requested.

February 28, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

To summarize briefly: The vignette Flatrate is charged monthly and allows multiple activations without additional costs. If this was not clear when you purchased your vignette, we sincerely apologize.

You can cancel your flatrate at any time without notice period. If you only needed a one-time vignette and were charged for subsequent months, please contact us at lena@dmc-gmbh.online with your order details. We will review your case and arrange a refund.

Kind regards,
Lena – Customer Care Manager

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Rated 1 out of 5 stars

They are hidding the fact that there is…

They are hidding the fact that there is a subscripction. Which you may forget

May 1, 2026
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for contacting us.
For your information: The vignette Flatrate is charged monthly and includes multiple activations without further fees. From the second activation onward, it offers a financial advantage over the official provider. If this was not immediately clear, we apologize.
If you would like a refund of the subsequent payment, please reach out to lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

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Rated 2 out of 5 stars

It seems like a solid and reliable…

It seems like a solid and reliable organization, but they are scamming. When you order a 10-day vignette, you are tied to a monthly subscription. This is not clearly stated in the waste collection email you receive. Every month, €12.80 is debited from your credit card. It is a small amount, so you don't notice it immediately. Order your vignette through the official organization and you won't be scammed. If you notice that you have a subscription you can of course cancel on their website otherwise this would be illegal.

December 11, 2025
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your feedback.
In short: The vignette Flatrate is billed monthly and allows multiple activations without additional charges. From the second activation onward, it is more affordable than the official provider. If this was not immediately understandable, we apologize.
If you wish to request a refund of the subsequent payment, please contact lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

Rated 1 out of 5 stars

Scam! This is a subscription for the opportunity to receive a vignette.

Scam!
The company fraudulently signs subscriptions and is not a toll road operator. André Khreiche is hiding behind formal legal grounds and owes a lot of money to the people he deceived.

February 20, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.
For explanation: The vignette Flatrate is billed monthly. During this period, multiple activations are possible without extra costs. From the second activation onward, you benefit financially compared to the official provider. If this was not clearly visible, we apologize.
You may request a refund of the subsequent payment by emailing lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

Rated 1 out of 5 stars

Bought vignette, ended up with subsciption

My intention was to purchase a vignette for one month. Now 6 months later I found out, to my unpleasant surpise, that I got hooked up to a subscription, paying a monthly fee.

My first reaction was that I screwed up while ordering this product. Then in the confirmation I found it clearly stated 10-day vignette.

Searching online, I find that it seems illegal to hook a customer up to a monthly subscription without explicitly stating this in the purchase order. Hiding a subscription in the terms and conditions (who reads that?) seems ilegal.

Awaiting reply from this company to retreive my unvolutarily paid money. This website probably know very how to legally deceive customers. Still exploring options to report fraud,

BE REALLY CAREFULL, THIS IS A SUBSCRIPTION, NOT A SINGLE PRODUCT.

I registered a complaint at eccnederland.nl

This is pure misleading and fraudulant.

June 5, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for contacting us.
For your information: The vignette Flatrate is charged monthly and includes multiple activations without further fees. From the second activation onward, it offers a financial advantage over the official provider. If this was not immediately clear, we apologize.
If you would like a refund of the subsequent payment, please reach out to lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

Rated 1 out of 5 stars

Beware of this company!!!!

Beware of this company!!!!
I subscribed by mistake when I wanted to buy a 10-day vignette and had to cancel my bank card because you can't cancel the subscription. This company cannot be contacted, they don't have a phone number and you effectively remain their hostage who is good at paying! The police should be notified and these criminals should be arrested!

February 20, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you very much for your message.
We are happy to clarify briefly: Our vignette Flatrate is billed monthly and allows multiple activations without additional fees. From the second activation onward, it is more cost-effective than the official provider. If this was not immediately clear, we apologize.
If you would like a refund of the subsequent payment, please contact us at lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

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Rated 1 out of 5 stars

They are crooks

They are crooks, if you buy a 10 digital pass, they will wait a month or two, then start to charge your credit card regularly with small amounts. Also, they do not offer GDPR compliant easy way to delete your data.
Typical credit card crooks.

May 1, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for writing to us.
Briefly explained: Our vignette Flatrate is billed monthly and includes multiple activations without additional charges. From the second activation onward, it is more cost-effective than the official provider. If this was not clearly visible, we apologize.
For a refund of the subsequent payment, please contact us at lena@dmc-gmbh.online

Kind regards
Lena - Customer Care Manager

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