Digitale-Vignette-Online.at Reviews 

10,081
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,457 reviews, reviewers had a great experience with this company. Many consumers found the service to be very practical and easy to use for securing vignettes, with processes often described as quick and straightforward. Users appreciated the simplicity of the setup and the immediate activation of the required documentation on their accounts. Conversely, a small portion of people felt that the platform involves unexpected recurring charges after purchasing a short-term ticket, as some were billed monthly without obvious consent. Reviewers noted that the nature of these automatic renewals is often unclear, with some requiring customers to extensively review the terms.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how quick, practical, and easy it is to... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial checkout is... See more

Website

People report ambiguous experiences with website, noting both convenient purchases and serious concerns. On... See more

Subscription

Users describe negative interactions with subscription terms, reporting recurring monthly payments after... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird


Company details

  1. e-Commerce Service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich


Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(10,081)

5,027 reviews in the last 12 months

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Rated 1 out of 5 stars

I must strongly warn against digital

I must strongly warn against digital. They continuously withdraw money regardless of whether the car in question has ever been anywhere near Austria.

June 3, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Knud.

For context: The vignette Flatrate runs monthly and is meant for customers who activate vignettes several times per month. It renews until cancelled in your order overview. We are sorry if charges continued although you did not need further vignettes.

Please contact lena@dmc-gmbh.online with your license plate or order number so we can stop any unnecessary charges and review your refund payments.

Kind regards,
Lena – Customer Care Manager

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Rated 1 out of 5 stars

I didn't ordered abo, but money silently taken from my account

I didn't ordered abo, but recently recognized that company automatically took money every month. No invoices, no order confirmation. Just silently takes money from my account.

July 1, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

We are sorry that monthly charges continued without this being clear to you. You can find all of your invoices in you order overview. The vignette Flatrate is billed monthly until it is cancelled in your order overview.

Please contact us at lena@dmc-gmbh.online with the e-mail address or license plate used for your order. We will review all payments, arrange refunds where appropriate, and make sure no further charges are made.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Scamming

They set recurring payment, so every first in a month, thay charge you for new vignete. No common logic for this, except to take money from users.
I think noone can explain this feature and his benefit for a user, except benefit to company to take more money without giving any service

July 1, 2026
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

In short: The vignette Flatrate is charged monthly and is intended for customers who activate vignettes several times per month without paying each time separately. We apologize if this was not clearly communicated and felt misleading.

You can cancel the Flatrate at any time without notice period. For a refund review, please reach out to lena@dmc-gmbh.online with your order details.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

They have been charging me monthly

They have been charging me monthly, it is deliberate and deceitful. Be careful of these people. Fortunately, I paid through PayPal and managed to receive 3 months back, 3 months in dispute now.

July 1, 2026
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

We are sorry that monthly Flatrate charges (including multiple activations without extra fees) continued. We are glad you recovered part of the amounts via PayPal.

Please send your order details to lena@dmc-gmbh.online so we can review the remaining months, stop the Flatrate if still active, and process any outstanding refund directly with you.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

It’s a scam page

It’s a scam page. I bought a 10-day vignette and I just noticed they kept charging me for months after that. Even if it’s legal, it’s a dark pattern. Stay away.

February 28, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Marcin.

In short: After a 10-day purchase, our vignette Flatrate can continue billing monthly when not cancelled. It is intended for multiple activations without paying each time separately. We apologize if this was not clear and felt misleading.

You may end the Flatrate immediately via your order overview. For refunds on months you did not need, please contact lena@dmc-gmbh.online with your order information.

Kind regards,
Lena – Customer Care Manager

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Rated 1 out of 5 stars

I can only describe it as Froud.

I can only describe it as Froud.
I buyed one time putchase from them in May. I got billed again in 1st of July without notice.
Nowhere on payment did i choose subscription. I made sure it was for one time payment.
And of corse there is no way to opt out of the payment.
As i see from experiance from multiple others i am not alone.

July 1, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Aleksandar.

To clarify: The vignette Flatrate is charged monthly and includes multiple activations within the billing period. We are sorry you were billed again in July although you intended a one-time purchase.

Please contact lena@dmc-gmbh.online with your e-mail address or license plate. We will cancel the Flatrate if needed, review your payments, and arrange a refund. You can also cancel your Flatrate at any time with immediate effect via your order overview.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Digital flat rate for 10 days

Digital flat rate for 10 days - but don't miss the fact that the 10-Day amount is charged monthly. Apparently it is very convenient to pay this amount monthly to buy new vignettes. No need for a monthly fee to buy something - feels more like an authorised scam.

Just selling 10-day passes is more convenient than having to cancel a useless monthly charge especially with a 10-day pass. If you need mote 10-day passes regularly a vignette for a longer time would probably be the option anyway. So still feel the same

April 29, 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for sharing your feedback, Frank.

In short: The vignette Flatrate is charged monthly and includes the option to activate vignettes multiple times without paying each time separately. We're sorry this was not clearer during checkout.

If you intended a single purchase only, you may cancel the Flatrate without notice period at any time, for example via your order overview. Please reach out to lena@dmc-gmbh.online with your order email, license plate, or order number if you believe further monthly charges should be refunded. We will review your case promptly.

Kind regards,
Lena – Customer Care Manager

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