Purchased Windows 11 Pro + Office 2024 bundle. Installation was simple, and key worked on 1st try for Windows. Office did give me some issues, after uninstalling and reinstalling with a new Key from D... See more
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Company details
- #5 of 32 best companies in Computer Software Store
Written by the company
Keys for Soft
Contact info
United States
- digitalkeysbox.com
Replied to 20% of negative reviews
Typically replies within 1 month
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Installs successful!
I was able to upgrade my granddaughter's new laptop to Windows 11 Pro, install Office 2024 Pro and Visio 2024 with licenses I purchased.
Non working keys - Help received.
[Update]
DigitalKeysBox customer service has replied to me and was able to help correct my order. I was able to get what I paid for. Thank you guys for reaching out.
DigitalKeysBox does not give key's that work. I bought three Windows 11 pro keys, they sent me three of the same key. When I asked for help, they ignored my emails. Be careful buying here,
Fast response!
Experience the difference with a…
Experience the difference with a company that doesn’t just promise — it delivers, consistently, reliably, and with your success in mind.
Exceptional Service
Quick response times, patient, friendly service and great technical support throughout.
Windows 11 Pro & Office Professional 2024
I purchased 6 separate downloads of Microsoft Office Professional 2024 and Windows 11 Pro for my six family laptops over about two weeks. Installation of 4 of them went off without any issues. Apparently there was an issue with the Office product key on two of them and they would not activate. I contacted the seller and they immediately sent a new activation key which solved my problem. Highly recommend this seller, digitalkeysbox.com. Great price, great service.
Good speedy service.
Excellent customer service
Excellent customer service. Had an issue with previously purchased software. Emailed DigitalKeysBox, as listed in the product email. Received a response the next morning that solved the issue. 5 star service was much appreciated! Highly recommend future purchases from this company.
Customer support is quick
Customer support is quick, i had issue with key activation and was resolved in less than 24hrs.
Is Digitalkeysbox.com a LEGITIMATE website - Yes or No?????
If Digitalkeysbox.com is a legitimate website, why does Norton Anti-virus block users from reaching the site & flags the website as a fake e-store??? I have attempted to reach this website through various links just to verify the block & Digitalkeysbox.com is blocked every time with the same Norton warning message. If it is a scam website, Trustpilot needs to change the rating. If Norton is wrong, Digitalkeysbox.com needs to contact Norton (& maybe with an attorney)
04/12/26 UPDATE: I have no reason to pursue this matter with Norton. I was already kind enough to post the concern for others. Too many companies blame the user (or the user's computer) for software problems inherent within their corporate sofware. My computer is up-to-date & works perfectly. Otherwise, I would NOT have posted the problem between TWO different companies. I will NOT waste my FREE time chasing problems between two different companies when companies will blame me for the problem - corporations "always slay the messenger" instead of addressing their own internal problems.

Reply from DigitalKeysBox
Resolving an activation issue
They were able to resolve an activation issue that was preventing me from using the software. Their response was timely and worked immediately.
What a great deal and excellent…
What a great deal and excellent customer service highly recommend.
Great Customer Service
I didn't install the Office 2024 correctly, and it failed to activate. I didn't use the computer for several weeks, and when trying to use Office, it would not work because it was not activated.
I requested a new Office 2024 key and it was provided promptly even though about 6 weeks had passed since the original purchase. I made sure I followed the installation instruction correctly.
I think most companies would have just told me to re-purchase the software. This was a great service!
The code delivery was simple and fast
The code delivery was simple and fast. I had an issue but it was resolved fast and efficiently. I would recommend!
Great support even on weekend
I purchased the 3 PC Microsoft Office Professional 2024 for Window. The price was great, and the support was even better.
After I activated my product, I had an issue where it was asking me activate again. But when I used the same key, it said I already reached the 3 PC limit when I only used it on 2 PCs. So I contacted the support on Sunday night via email, and they responded within 20 minutes and provided a new license key that worked.
I am very happy with my purchase and want to give them kudos for the excellent support.
Software had an issue when installing…
Software had an issue when installing on my 2nd desktop computer but I was amazed at the quick response to my issue by your team.
Issue Resolved!
Thanks 👍
Quick and accurate response to problems.
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