Direct Door Handles Limited Reviews 

223
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent website, great prices, and a fantastic selection of items. Quick delivery and very well packaged. The customer service from Direct Door Handles is genuinely second to none. They kept us ful... See more

Rated 5 out of 5 stars

Excellent customer service. Good quality products, shipped promptly, and great comms. On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not r... See more

Rated 5 out of 5 stars

I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure... See more

Rated 5 out of 5 stars

These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates... See more

Company details

  1. Hardware Store
  2. Do-it-Yourself Shop
  3. Hardware Accessories Store

Written by the company

Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Jigtech handles

The supplied goods were superb and they kept me informed every day regarding delivery dates superb customer care.

November 5, 2025
Rated 5 out of 5 stars

Highly recommended

Great prices on the Jigtech handle packs I needed, and excellent service too. I inadvertently ordered a small item with a longer lead time and not only did they phone me to advise this in case I hadn't noticed (I hadn't), they kindly dispatched the rest of my order the same day and and posted the remaining item separately at no extra charge, so our work wasn't delayed. All of the door handle packs were in perfect condition and I'm just about to order six more. Throughout our refurbishment we've had so much hassle with late deliveries and faulty items from companies, we'd started to expect this. So to get such great service and hassle-free delivery was a welcome surprise!

October 28, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service, quick and efficient. Paul went out of his way to send dimensions and information on the door handle I was looking for. Great prices and good to find some old fashioned customer service. Would definitely recommend the company.

September 29, 2025
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Rated 5 out of 5 stars

First class service

We received first class service from Paul. It was very refreshing to speak to someone who helped you with a query. He checked stock for us and we were able to order exactly what we wanted. Our door handles are really nice. Delivery was free as we spent over the allocated amount and we were kept updated throughout that period. Our order arrived very quickly too which was what we needed. I would definitely use this company again and highly recommend it.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Second to none!!

Direct Door Handles always have the stock i need ready for dispatch and the customer service i’ve received is second to none. I have had items delivered but also collected items too when i’ve needed them same day.

Paul gave me a little tour of the warehouse when i went to collect an order. It was clean and tidy and all staff were friendly!!

September 1, 2025
Rated 5 out of 5 stars

Urgent order

Really helpful assistance with an urgent order - good advice on the quickest delivery mechanism, processing and dispatch.
The products were well made and easy to fit.

August 29, 2025
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Rated 5 out of 5 stars

Fantastic experience

Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forgot to mention best pice I could find 👍

July 30, 2025
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