Excellent website, great prices, and a fantastic selection of items. Quick delivery and very well packaged. The customer service from Direct Door Handles is genuinely second to none. They kept us ful... See more
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Excellent customer service. Good quality products, shipped promptly, and great comms. On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not r... See more
I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure... See more
These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
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Door handles arrived next day
Door handles arrived next day, well packaged and no issues with the order at all.
OUTSTANDING SERVICE.. I have to say that Direct Door Handles…
I have to say that Direct Door Handles have delivered outstanding customer service. On initial enquiry I experienced a professional and friendly service, advising the owner would call me back concerning my enquiry. Low and behold Paul promptly called back and spent time helping me to select the correct
products in a professional way. I explained I needed the products urgently. Paul then rang back to keep me posted on every step of the order situation. Having experienced so many examples of poor customer service, I'm delighted to say my faith has been restored. If only all companies delivered this level of service! Thanks Paul and Team.
Reliable Company
Great Communication and deliveries arrived when they said they would
Great product
Product arrived on time and the order…
Product arrived on time and the order process went smoothly.
I got the part needed when I needed and…
I got the part needed when I needed and knowledgeable staff
Great prices and customer service
Great prices and customer service. Fast delivery also. I do recommend this company.
Amazing Customer Service
I tried to find a particular handle to match my existing, far more difficult than I expected. Found one on Direct Door Handles which I was about to order but decided to phone first. After explaining to DDH, I sent in a photo of my door handle which did not match the one I was about to order. Paul at Direct Door Handles, went beyond helpful and actually found the exact handle from another supplier. I ordered and it was a match. Thank you Paul for all the trouble you went to especially when I had to place the order with another company. Would definitely return when any door handles are required.
Lovely company
Really lovely product, company attitude is lovely, verified we ordered the right product as it was an unusual size. Quick delivery!
Thank you, we will be ordering again soon!
Best costumer service I have ever…
Best costumer service I have ever received! They thought about my order and contacted me to advice me that I might want to change my order as I hadn't ordered the matching parts. Really refreshing to feel like they actually cared! Not only are their prices great but the choice and services is outstanding!
Excellent service
Excellent service, going the extra mile to fine tune their service. Really recommend these guys...
Good material quickly delivered.
Exceptional customer service
Exceptional customer service. Fast delivery.
Placed an order overnight. Got a phone call in the morning to check I'd ordered what I actually wanted as I'd only ordered handles not full door packs. I had made a mistake so a most welcome call. Original order cancelled and refunded immediately and new order dispatched same day. Brilliant. Thank you.
Excellent communications
Excellent communications, fast delivery and great product at a good price
Fantastic customer service
Fantastic customer service, very helpful and happy to offer advice.
Great products and service
Nice products and a competitive price
Nice products and a competitive price. Paul was very helpful with all my queries - would recommend!
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