Direct Door Handles Limited Reviews 

223
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent website, great prices, and a fantastic selection of items. Quick delivery and very well packaged. The customer service from Direct Door Handles is genuinely second to none. They kept us ful... See more

Rated 5 out of 5 stars

Excellent customer service. Good quality products, shipped promptly, and great comms. On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not r... See more

Rated 5 out of 5 stars

I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure... See more

Rated 5 out of 5 stars

These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates... See more

Company details

  1. Hardware Store
  2. Do-it-Yourself Shop
  3. Hardware Accessories Store

Written by the company

Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful

Really helpful, back ordered specific handles that were out of stock everywhere and they kept an eye on the order for a few months keeping me updated. Really happy with the service will use for any future purchases and recommend. Thank you.

November 24, 2024
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Great price and great quality. Would 100% recommend this company. I called up as I couldn't find a bathroom lock and the guy on the phone was superb. He literally changed the website there and then. I mean that is what you call service.

November 24, 2024
Rated 5 out of 5 stars

Very happy customer

Very happy customer. Paul has been amazing through our transaction from the beginning. Communication and understanding was exceptional .. A+ service. Thank you so much Paul ..

November 24, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. There aren’t many places that’ll call you shortly after order to confirm everything, and make sure you had the things needed. This was my second order and I’ll only be using them in future for what I need

November 1, 2024
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Rated 5 out of 5 stars

Best price I could find with fast…

Best price I could find with fast delivery. Unfortunately one item was out of stock after ordering. I immediately received a very helpful phone call with a promise of the item out of stock delivered to me in two days. To my surprise the item arrived as promised. Excellent service.

October 29, 2024
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Rated 5 out of 5 stars

Great customer service

Friendly, personable and were excellent at providing timelines when some handles were out of stock. Had one small issue with a screw and they were fantastic in supplying a new product within days
Highly recommend

October 28, 2024
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Rated 5 out of 5 stars

Great service

Great service, I ordered what I thought were two door handles but they were packs of two and they called me immediately to check whether I intended to order four in total and as soon as I corrected it they deleted one of the orders for me. I feel that other companies would have just sent out both packs of two and left it for me to return the unwanted one.

October 1, 2024
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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Really pleased with the handles we purchased, whixh are great quality and good value. Delivery was very quick, and we even got a call thanking us for our order and explaining when it would be dispatched. Highly recommend

September 18, 2024
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