Director First  Reviews 

773
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert guidance, professionalism, and ability to make difficult situations less stressful. Many highlight the exceptional customer service, noting that the team is always available, responsive, and provides clear, empathetic advice without pressure. People appreciate the quick response times and the genuine care shown, often feeling supported and reassured during challenging periods. The service provided is frequently described as first-class, with reviewers emphasizing the practical, no-nonsense advice and the team's deep industry knowledge. Consumers feel that the company genuinely seeks the best outcome for clients, offering solutions and guidance that alleviate stress and provide clarity.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents were helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting its professionalism and the open,... See more

Customer communications

Clients share positive opinions on contact, with many reviewers recommending reaching out for advice and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and prompt responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Great advice, got me back focussing on behind the scenes of the business rather than just sales, changed a lot and looking ahead to resolving our issue. Chris gave expert advice and very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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5.0

All reviews

(773)

232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really professional service

A really professional service and knowledgeable in many aspects of my situation. They really put my mind at ease on the situation and offered me some very useful tips. Highly recommended!

January 28, 2026
Director First  logo

Reply from Director First

Thank you so much for this lovely review, Adam! We are glad that you feel better now! Happy to be here for you!

Rated 5 out of 5 stars

Great services

Great services, very informative, friendly and professional

January 28, 2026
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Reply from Director First

Thank you so much for the review!

Rated 5 out of 5 stars

Chris will listen and help fantastic

Chris was really good at listening and finding the best solution to move forward
I would highly recommend him and his company

Don’t delay if you are heading for a crisis Chris is your man.

January 26, 2026
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Reply from Director First

This means a lot to us here! Thanks for the lovely review!

Rated 5 out of 5 stars

First rate

First rate. Helpful, knowledgeable and supportive. Really brilliant call. I wish I’d called much earlier in the process. Straightforward and freely given. Thank you! Highly recommended.

January 26, 2026
Unprompted review
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Reply from Director First

Thank you so much for the review, Hazel! Really kind of you to say that!

Rated 5 out of 5 stars

Chris is the real deal

Chris is the real deal, which is hard to find in this trade, he is not out to grab your money, he gives excellent non biased advice and truly cares about your situation.
Give him try, you'll be glad you did.

January 23, 2026
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Reply from Director First

Thank you so much, Jonathan! We do our best to prove to directors that we are on their side. Now and always!

Rated 5 out of 5 stars

Brilliant

Brilliant, helpful advice. Everything I had issues with was answered for me and I’ll sleep a bit easier tonight knowing everything isn’t as bad as I feared.

January 23, 2026
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Reply from Director First

This is lovely to hear, Ian! Thank you so much for the review!

Rated 5 out of 5 stars

Exceptional Service

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, friendly, easy to converse with, clear, straightforward, useful advice, complete empathy and no pushy salesmanship, put my mind at rest on a few matters and was a real pleasure to speak to. Chris fully understands how to make a difficult situation far less stressful. Highly recommended.

January 21, 2026
Unprompted review
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Reply from Director First

Chris Teal would be delighted to read this, Kevin! Thank you so much for the review!

Rated 5 out of 5 stars

Professionalism

Professionalism , empathy of my circumstances , openness with advice , reassuring …. Unbelievable attention to customer care !

I have been in business for 45 years and I have never experienced such commitment to help my business navigate through a turbulent time !

Total respect and thanks

January 15, 2026
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Reply from Director First

This is lovely to hear, Ian! Thank you so much for this kind review!

Rated 5 out of 5 stars

Very honest person he is not out to…

Very honest person he is not out to make money for himself. He genuinely wants to help you. He spent a lot of time on the phone with me just giving me advice for free which he didn’t have to do.

January 14, 2026
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Reply from Director First

Thank you so much Jas! We take immense pride in being director-friendly and keeping directors first!

Rated 5 out of 5 stars

Very Helful with Solid Advice

First i would say the responce time was very quick. i spoke with a gentleman called Chris and he advised me on the best process for me and my business he was very clear and helpfull i could not have asked for anymore. If i need anymore help i will definetly be getting hold of them again.

January 19, 2026
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Reply from Director First

Thank you so much for the review, Omar! This means a lot to us here at DF!

Rated 5 out of 5 stars

Chris gave me genuinely outstanding…

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just to benefit himself. Instead of filling his pockets, he focused on what was truly right for me. That level of professionalism and transparency is rare to find. I felt completely supported, informed and confident in the decisions I made because of his guidance. I highly recommend Chris to anyone looking for trustworthy and expert advice.

January 19, 2026
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Reply from Director First

Thank you so much, Craig! This means a lot to us here at DF! Only encourages us to keep doing what we do!

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, reassuring, seemed to be working in my best interests in the advice given.

January 16, 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Tom!

Rated 5 out of 5 stars

Great advice!

Great advice, truly appreciated.

Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

January 16, 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Luke! We really hope 2026 is amazing for you!

Rated 5 out of 5 stars

Excellent advice

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight and support was much better and my outcome would have been much better in the long run. They genuinely have the director's best interest at heart.

January 16, 2026
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Reply from Director First

Nonetheless, we really hope 2026 is amazing for you, Rob! Thank you so much for the review!

Rated 5 out of 5 stars

Amazing Shaun!

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and genuinely takes the stress out of what is a very difficult situation. He’s not only a great support personally, but he also gets the job done seamlessly and professionally. If you’re a director needing help, Shaun is absolutely the person you want in your corner.

January 15, 2026
Unprompted review
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Reply from Director First

Shaun would be thrilled to read this! Thank you so much for the review!

Rated 5 out of 5 stars

Incredible advice

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring.

Running a buisness is never easy and having a company like this behind me and at the end of the phone, can and will only make my company stronger.

Thank you again

January 14, 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! Pushes us to only do better!

Rated 5 out of 5 stars

I cannot thank Nadina enough for the…

I cannot thank Nadina enough for the exceptional support provided during a trying process. After months of trying to get clarity from other representatives, Nadina explained everything in one clear, concise paragraph, making a complex situation easy to understand. Her diligence, professionalism, and genuine care went above and beyond my expectations. I would not hesitate for a second to use this company again – truly excellent service from someone who is salt of the earth. Thank you Nadina 🙌🏼

January 14, 2026
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Reply from Director First

Thank you so much for the review! I am sure Nadina would love to read this! Means a lot to us here at DF!

Rated 5 out of 5 stars

Do the right thing and Karma will look after you

I have been communicating with the directors of the company for the last 4/5 months as we received an intimidating letter from HMRC, following a conversation and a robust response back after a period of time HMRC backed down and have actually released a retained payment!
As a business we were on the cusp of liquidation, following the assistance from Director First (Chris) we are looking forward to 2026.
Thank you so very much guys, just keep doing what your doing.

January 14, 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! We really hope 2026 brings joy to you!

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