Director First  Reviews 

774
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert, knowledgeable, and professional guidance, making difficult situations much less stressful. People frequently highlight the team's kind, supportive, and empathetic approach, ensuring they feel at ease and well-informed throughout the process. The service provided is often described as first-class, offering clear, straightforward, and practical advice. Customers also appreciate the prompt and accessible contact, with many noting quick responses and constant availability, even outside regular hours. This responsiveness, combined with their ability to clarify complex issues, helps alleviate anxiety and provides a renewed sense of optimism. Reviewers consistently recommend the company for its ability to provide effective solutions and peace of mind during challenging times.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents were helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting its professionalism and the open,... See more

Customer communications

Clients share positive opinions on contact, with many reviewers recommending reaching out for advice and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and prompt responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Great advice, got me back focussing on behind the scenes of the business rather than just sales, changed a lot and looking ahead to resolving our issue. Chris gave expert advice and very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

774 reviews

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5.0

All reviews

(774)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Do the right thing and Karma will look after you

I have been communicating with the directors of the company for the last 4/5 months as we received an intimidating letter from HMRC, following a conversation and a robust response back after a period of time HMRC backed down and have actually released a retained payment!
As a business we were on the cusp of liquidation, following the assistance from Director First (Chris) we are looking forward to 2026.
Thank you so very much guys, just keep doing what your doing.

January 14, 2026
Director First  logo

Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! We really hope 2026 brings joy to you!

Rated 5 out of 5 stars

Great Service

Great Service
Shaun was quickly available, very knowledgeable and very helpful.
Gave me everything I needed know and was in the background should I have needed his help again.
Totally resolved the situation for me in no time at all, can't recommend these guys enough.

September 29, 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF!

Rated 5 out of 5 stars

Knowledgeable

"I received expert advice from Chris regarding business liquidation, and I couldn’t be more satisfied. He provided clear, practical guidance, helping me understand my options and the process step by step. His professionalism, responsiveness, and knowledge made a stressful situation much easier to navigate. I would highly recommend Chris to anyone seeking reliable liquidation advice."

January 14, 2026
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Reply from Director First

Thanks Kavin, this means a lot to us here! We hope things get better for you in 2026!

Rated 5 out of 5 stars

Spoke to Chris who gave me really…

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues.
I couldn't ask for more from a free 30 minute phonecall

January 13, 2026
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Reply from Director First

This means a lot to us here at DF, Tom! Thank you so much for the review!

Rated 5 out of 5 stars

Emily and Shaun at Directors first have…

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with being a director of a troubled company. Instead of overwhelming me with jargon or vague advice, they took the time to explain things clearly, simply, and in a way that actually made sense to me.
What really sets them apart is how supportive and hands-on they are. They don’t just tell you what to do and send you on your way — they walk alongside you, making sure you feel confident and supported at every stage. Working with Emily and Shaun felt less like dealing with a faceless organisation and more like having trusted friends who genuinely care about you. I couldn’t recommend Directors first highly enough.

January 13, 2026
Unprompted review
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Reply from Director First

This means a lot to us at DF, and I am sure more to Emily and Shaun! We really hope things fall into place from 2026!

Rated 5 out of 5 stars

Recommended!

Had an excellent conversation with Chris Teal who provided some much needed insight and guidance. Thanks Chris!

January 7, 2026
Unprompted review
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Reply from Director First

Chris Teal would be thrilled to read this review! Thanks for this!

Rated 5 out of 5 stars

Fantastic help from Director First

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a useful letter and videos for navigating through what can be a daunting process. Would highly recommend Chris and his team.

January 12, 2026
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Reply from Director First

Thank you so much for this review, Charlotte! We are glad you found our advice useful and hope things get better from hereon!

Rated 5 out of 5 stars

I was really struggling with my debt


I was really struggling with my debt, and Mr. Shaun helped me understand everything and showed me how to get out of debt completely. The service was amazing, and I highly recommend him to anyone who needs help.

January 12, 2026
Unprompted review
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Reply from Director First

Hi Ram

Thank you so much for the review! Shaun would be absolutely thrilled to read this!

Rated 5 out of 5 stars

Thank you

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and reassurance (at all hours). Couldn't have got through it without you, and your empathy and patience were so greatly appreciated the whole way through.

December 16, 2025
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Reply from Director First

Thank you so much for this review, Jen! We only hope things move onwards and upwards from hereon!

Rated 5 out of 5 stars

Professional and not money hungry

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he told me exactly how it is, and gave really solid advice and arranged a call with Shaun. Shaun was very understanding, listened to my situation and gave me professional reassurance. There was no wooly advice just reality. They sent over useful videos free of charge but more importantly didn't make me feel like a criminal like the other IP individuals who I consulted with. We're still in the process of sorting things out, but I feel much more confident with Directors First as advisors.

January 9, 2026
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Reply from Director First

Thanks for this kind review, Javid! We really do hope things get sorted and you have a great start to 2026!

Rated 5 out of 5 stars

Chris was very helpful on the phone…

Chris was very helpful on the phone with me and gave me a free advice that will benefit me a lot , I’m very grateful for he’s advice and he’s help , thank you very much again Chris

January 8, 2026
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Reply from Director First

We are glad that you found our advice useful, Ayad! All the best and thanks for the lovely review!

Rated 5 out of 5 stars

Such a professional company

Such a professional company.
We were helped and very well guided through what was a difficult time for us. Shaun and Emily were so knowledgable and caring, they made the whole process easy to navigate. 5 stars- Thank you guys. 🙏

December 1, 2025
Unprompted review
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Reply from Director First

Glad that you found us! We are happy to see this lovely review x

Shaun and Emily will love this

Rated 5 out of 5 stars

Truly amazing, complete solution to a stressful situation

I really cannot recommend Directors First enough, they removed all the stress completely. Shaun and Emily are just so amazing and they have a great team. They truly are absolutely amazing, I could never thank them enough for what they have done for me ⭐️⭐️⭐️⭐️⭐️➕✨

January 8, 2026
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Reply from Director First

Thank you so much for this lovely review! And I am glad you are stress-free because that is most important to us!

Rated 5 out of 5 stars

Had numerous conversations with Nadina…

Had numerous conversations with Nadina and she went over and above to help me she gave me good legal advice and every bit of that advice was free

January 8, 2026
Unprompted review
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Reply from Director First

We are glad that you found Nadina! Thank you so much for the review!

Rated 5 out of 5 stars

I can finally sleep at night...

Director First has been outstanding. Their advice was clear, practical, and delivered with genuine understanding at a very difficult time. I only wish I had contacted them sooner, as it would have prevented a great deal of stress.

Thanks to their guidance, I now have clarity, peace of mind, and a renewed sense of optimism for 2026. I wouldn’t hesitate to recommend them to any director needing trusted advice.

Thank you, Director First!

December 28, 2025
Unprompted review
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Reply from Director First

This means a lot to us here at DF! We are glad to have eased your stress! We are confident that 2026 will be amazing for you!

Rated 5 out of 5 stars

Outstanding service

From the outset, we received outstanding service during a very stressful time. Chris Worden was professional, knowledgeable, and incredibly supportive. He took time to explain our options clearly, answered every question with patience, and was always there at the end of the phone . His advice gave us confidence and clarity. His expertise made a difficult situation far more manageable. We would highly recommend them to anyone needing honest, compassionate, and expert advice.

November 30, 2025
Unprompted review
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Reply from Director First

This is really kind of you, Nicola! We are glad that the situation is manageable now! Feel free to ring me up anytime if you need to!

Rated 5 out of 5 stars

The team at Director First!

The team at Director First Namely; Emily Goodhew & Shaun Worden, their guidance through the whole process and the clear communication at every stage was amazing. Couldn’t ask for anything better as a client. The team were contactable at all hours and at times felt guilty reaching out but they were always available whenever needed. If you’re a director worried about insolvency from one director to another it’s never as bad as it seems and the reassurance the team give does put you at ease they’ll guide you all the way. Cannot recommend the team enough. Hopefully never in this position again but if I am you have a client long term. Thank you again guys for your help. 5 ⭐️ service

December 18, 2025
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Reply from Director First

We are glad that you found us! And we are optimistic that 2026 will be amazing for you!

Rated 5 out of 5 stars

This company is perfect Shaun and…

This company is perfect Shaun and Nadina are so down to earth and are very helpful. Constantly reassuring and Available any time . Good advised good services and everything broken down in to plane English I would give 100 stars if I could

October 1, 2025
Unprompted review
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Reply from Director First

We'd love all the 100 stars haha! Thank you so much for this lovely review!

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