Director First  Reviews 

774
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert, knowledgeable, and professional guidance, making difficult situations much less stressful. People frequently highlight the team's kind, supportive, and empathetic approach, ensuring they feel at ease and well-informed throughout the process. The service provided is often described as first-class, offering clear, straightforward, and practical advice. Customers also appreciate the prompt and accessible contact, with many noting quick responses and constant availability, even outside regular hours. This responsiveness, combined with their ability to clarify complex issues, helps alleviate anxiety and provides a renewed sense of optimism. Reviewers consistently recommend the company for its ability to provide effective solutions and peace of mind during challenging times.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents were helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting its professionalism and the open,... See more

Customer communications

Clients share positive opinions on contact, with many reviewers recommending reaching out for advice and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and prompt responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Great advice, got me back focussing on behind the scenes of the business rather than just sales, changed a lot and looking ahead to resolving our issue. Chris gave expert advice and very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

774 reviews

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5.0

All reviews

(774)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They put your mind at rest

I found director first via a google search
Nadina was amazing at putting my mind at rest and gave me free advice about how to go about closing my company, she assured me as my case was relatively simple that I would be able to complete the process on my own. When other companies were wanting a lot of money to complete the process. She guided me through it step by step and answered any other questions I had. although I didn't actually deal with anyone else at director first. Nadina was absolutely amazing I would highly recommend her to anyone! thank you so much 5*

October 20, 2025
Unprompted review
Director First  logo

Reply from Director First

This means a lot to us here at Director First! We are glad Nadina was there for you and that you are at ease now!

Rated 5 out of 5 stars

Quick response & Good practical Advice

Members of the team are very freindly and give quick practical advice specific to your situation.
They are reassuring and give you the confidence to take the next steps.

As my situation was simple they provided the advice at no charge.
A draft letter was also provided.

Very satisfied with the advice and would recommend to anyone facing business closures.

October 29, 2025
Director First  logo

Reply from Director First

Really happy you had a great experience with us, Director First, Ash! This review only pushes us to do better!

Rated 5 out of 5 stars

Chris was very very helpful

Chris was very very helpful, guided me through some valuable advice and made me feel a lot less worried and stressed about my business.
Made me realize it isn't at the point off needing to liquidate

November 4, 2025
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Reply from Director First

Thank you so much for the review, Aimee! We are happy that Chris was there for you!

Rated 5 out of 5 stars

Excellent Guidance During My CVL Process

I recently placed my company into a CVL, and the support I received from Shaun and the team was excellent. Nadina was brilliant to work with and guided me through every step, answered all my questions, and made a difficult situation far less stressful. They were always available and gave me real peace of mind. Highly recommended.

October 29, 2025
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Reply from Director First

Thank you so much for the review Damon! Lovely to hear about your experience with Shaun and Nadina! We are always here if you have more questions!

Rated 5 out of 5 stars

Hi all after Chris listening to my…

Hi all after Chris listening to my inquiry
His advised was very nice way to move forward and best way to sort it out.
Many thanks for your time and explained
What would be best for me.

October 29, 2025
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Reply from Director First

Thank you so much for the review, Praful! This means a whole lot to us here at DF!

Rated 5 out of 5 stars

Clear good insight and advice

I spoke with Chris. He quickly assessed my situation and gave me insights into how HMRC would treat my situation, the options open to me, and reassured me that certain worrying things would certainly not happen any time soon.
The advice was comprehensive, concise and free! There was no upsell on the back of it.
If you're worried about your company's situation, I recommend you call straight away. You will feel better for it!

September 16, 2025
Director First  logo

Reply from Director First

Thank you so much for the review, Kevin! Really happy to hear that you found our advice useful! We are here if you need anything else!

Rated 5 out of 5 stars

Great advice & putting my mind at ease…

Great advice & putting my mind at ease were Both Emily Goodhew and Shaun Worden. They talked me through the options (as everyone's case is different)
They are very experienced and know the answers to all of your questions, which is a great relief in a time of great worry & stress.
I cannot recommend the team at Director First highly enough, great advice and support.

October 20, 2025
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Reply from Director First

Thank you so much for this review! This means a whole lot to us here at DF! Glad that Shaun & Emily were there for you!

Rated 5 out of 5 stars

Very professional 10/10

Very professional

These guys are seriously proactive and definitely know what they're talking about.

In this space, that's all you could ever need.

Highly recommended

October 17, 2025
Director First  logo

Reply from Director First

Thank you so much for this kind review! And thanks for calling us proactive (haha). We take real pride in that!

Rated 5 out of 5 stars

chris and his team were more than…

chris and his team were more than helpful when i needed advise regards my business. although we did not have to liquidise the business chris and his team help me through the process and advised what i needed to do. fingers crossed i wont need chris again (in the nicest of ways) and i recommend to anyone seeking advise.

Thank you

October 17, 2025
Unprompted review
Director First  logo

Reply from Director First

This means a whole lot to us, Matt! We are always here for you, and I am glad you had a great experience with us!

Rated 5 out of 5 stars

I can’t thank Chris enough.

I can’t thank Chris enough.

From the minute I spoke to Chris I felt at ease immediately.

At what is a very daunting time for many experiencing financial distress, he very much listened and explained each option in detail.

It never felt like he was trying to push a particular option and truly advised what he felt more suitable.

Can’t thank him enough.

October 13, 2025
Director First  logo

Reply from Director First

This really means a lot to me and the team, Carl! Happy to hear that you did not feel pushed and had the opportunity to choose the best option for yourself.

Rated 5 out of 5 stars

This wasn’t a “great “ experience the…

This wasn’t a “great “ experience the prevailing circumstances. Were terrible .
We were mugged by a big greedy building company.
Our work ? On time .Passed all checks
They wouldn’t pay for their mistakes we were the scape goat . Immense cash flow problems.
However First Directors were diligent they ring fenced our position to prevent any winding up petitions.
They helped us get back on our feet .
Thanks Chris & well done your team .

October 13, 2025
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Reply from Director First

Glad we were of some help to you Peter. Feel free to call us if you need anything more!

Rated 3 out of 5 stars

Met with Shaun today and I had a lot of…

Met with Shaun today and I had a lot of concerns and very confused. Following this meeting I am very reassured and less confused whether to go through insolvency or not. I highly recommend speaking to Shaun, you are not alone.

October 9, 2025
Unprompted review
Director First  logo

Reply from Director First

Thank you so much for the review! Lovely to hear that Shaun was of some help! We are here if you need anything else!

Rated 4 out of 5 stars

Great advise

Great advise, very helpful

October 6, 2025
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Reply from Director First

Thank you so much, Danny!

Rated 5 out of 5 stars

Very helpful advice

Very helpful advice , great down to earth company , easy to talk to

October 3, 2025
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Reply from Director First

Happy to hear this from you, Kurt! We are here to help you , always!

Rated 5 out of 5 stars

Brill

I contact Directorfirst as I needed some advise .
Sadly we are all ready into insolvency, how I wish I had contacted them before .
Their advice was invaluable and calmed me, I felt valued , listened to and realised I wasn't going mad.
Mine is more a legal technicality so they have put me in touch with someone who can help.
I can not reccomend them highly enough and please please contact them early .

October 2, 2025
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Reply from Director First

Thank you so much for this review Sue! We are glad we could help you and just so you know, we are here if you need anything!

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