Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... See more
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We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Contact info
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, United Kingdom
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
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Replied to 25% of negative reviews
Typically replies within 2 weeks
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Great trees
Great trees. Just missed the birthday they were for . Bit more early communication would be great.
My query was answered promptly and my plant is excellent
I had a query which was responded to swiftly.
My plant delivery was good and the plant excellent.
Ill definitely use them again
Happy Customer
Received a large and very healthy plant that is already doing well. Perfect.
Plants by post …
Easy ordering easy payment system fairly good selection of plants at a reasonable price delivery average quality very good but most important packed well not as so. Any other company's I st cram plants in the box direct plants pack boxes corectly
Delighted!
I am very pleased with my little crab apple tree I received. Is lovely and full of little apples. Thank you very much!
Delayed response
Delayed response. Missed out on buying in bulk from other providers for them only to get back to me after a week that they did not have the full quantity ordered.
Exceeded my expectations
I ordered a dwarf cherry tree and tbh I wasn’t expecting much. It didn't take long for the tree to arrive. DX did a brilliant job with delivery and when I unboxed my tree it exceeded my expectations! Green, full and simply gorgeous. I will return for more.
Stressful Experience!!!! Avoid!!!
Unfortunately after being a customer for a good few years and spending 0000's I'll not be buying from direct plants again. Still in the process of trying to obtain replacement for a missing fruit tree and spending hours on the phone chasing DX I'm still no further forward. Direct Plants communication (wh n it rarely happens) has become meaningless and non-commital. My next step is to dispute my order through visa to get my money back.
A message to Direct Plants. You're causing your customers unnecessary stress and your communications(when they happen) are empty promises!!
Six plants
Ordered six plants, they all come very well packed and in great condition. Really good addition to my garden. Thank you Direct Plants.
Plants were very well packaged
Plants were very well packaged, no damage to them
Plants are perfect and fit greatly in my garden
I brought trees from this company…
I brought trees from this company delivered in perfect condition much better than other online nurseries. They were nice and tall and very healthy. Have just ordered 2 more excellent
Plants deliverd all healthy
Very good company
Our second purchase of trees/bushes from Direct Plants. Arrive on time extremely well packaged and presented. Very good plants etc
Was very pleased with my order,it…
Was very pleased with my order,it arrived withen 5 days and packed very well
Excellent service and value
I am very pleased with my purchase and…
I am very pleased with my purchase and I would recommend this nursery to anybody
Very well packaged and delivered…
Very well packaged and delivered perfectly! Thanks guys and here’s hoping for a lovely crop of cherries next year or so👍🏻 lovely set of plants and thanks for the extra plant to … will definitely be ordering again from Direct Plants again!
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