Frustrating lack of basic support. Ive been trying to login to add credits for over a week. Support has no phone number or email - only an online form that has resulted in no callback. Ive manged to... See more
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See what reviewers are saying
We have just started using Direct SMS as it integrates directly with our motel booking software. It is excellent so simple to use. We now text guests messages when they depart, thank them for staying... See more
There is way to many areas you have to click to do tasks. Click to enter clients name Click in area to add number Click on client name Click on 2 way Click on message Click on template... See more
Company replied
Finally a company i can trust to send out detailed alarms and messages to our field technicians when $2M mechanical plant equipment fails or faults. Very helpful and switched on staff. Thanks gu... See more
Company details
Information provided by various external sources
directSMS provides Business SMS messaging services to clients in Australia. You can use our web, email or API based offering to reach your clients and staff easily and reliably.
Contact info
Level 3, 50 York Street, 2000, Sydney
- 1300 724 387
- info@directsms.com.au
- directsms.com.au
Very simple to use
We use the service to contact parents in bulk. It saves us a lot of time and effort. It's very simple to set up and use. Thanks guys.
Trustworthy 100%
Finally a company i can trust to send out detailed alarms and messages to our field technicians when $2M mechanical plant equipment fails or faults. Very helpful and switched on staff.
Thanks guys.
Great company.
Direct SMS is a fantastic service. It's great to be able to sms our clients from the computer and we also use it to schedule reminder notifications to our workers which is great, would recommend service to others.
Simple and easy to use
Great system, easy to use, helpful staff if support needed.
Great service & easy to use
It has excellent service & easy to use. We are a community organization and directsms makes it convenient & easy for us to communicate with our members in real time. It is even more critical now after letters are taking longer to be delivered.
Great Business Add-on.
Easy to setup and use. Their Technical Support was extremely helpful. It has allowed us to alert our staff to customer calls so that we can also provide a prompt service.
Great communication!
Great communication and service, quick to answer questions and provide assistance.
Excellent
We have used directSMS for years to keep in touch with our clients. The platform is great. Very easy to use. And the customer service team have been great to deal with whenever we needed help.
Great service.
Love these guys! Great suport service. Talked me through the whole process and the user videos are great. very quick to respond to any questions I had. system is so easy to use, even I managed it!
SMS appointment and meeting reminders
I find Direct SMS to be simple and straightforward to use. With clear reminders of credit limits and easy to use recharge, I would definitely recommend. We have received great feedback from clients who have been impressed and grateful for the reminder sms.
Perfect Solutions
DirectSMS has provided solutions for every conceivable scenario and have always been available and enthusiastic to help with any query. The web portal interface is extremely user friendly too.
Great product and service
Have been using directSMS for over 5 years now without any issues. Very happy with the product and service.
Very easy and great for small businesses
No shows are down and appointments are far better utilised. I highly recommend this application.
Super Helpful
David at DirectSMS was so helpful with evaluating their products before even signing up to a contract. Since signing up, we have had no issues and their SMS to email service is the fastest I have used.
Great Customer service
I use directSMS for my marketing. Whenever I needed assistance, their support team have been there to help me sort out any issues while I'm on the phone. Keep up the great work.
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