Directvdeals Reviews 

779
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.

Rated 1 out of 5 stars

I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now... See more

Rated 1 out of 5 stars

No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my... See more

Rated 2 out of 5 stars

Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now t... See more

1.6

Bad

TrustScore 1.5 out of 5

779 reviews

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1.6

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Rated 5 out of 5 stars

I had a great experience with the …

I had a great experience with the Direct TV customer service rep. He had all of the answers to my questions and gave me great customer service. Would recommend this service to everyone I know. Their pricing is very competitive with other companies, but the customer service is what won me over. No problems at all. Great company!! The best part was he spoke very clear English...loved it!!

April 25, 2017
Unprompted review
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Rated 5 out of 5 stars

A person that likes their job.

The person took his time with me. When I had questions he would stop and listen or repeat what he said if I asked him too. This is the person I want to take care of my account or call me if there is a problem.

April 23, 2017
Unprompted review
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Rated 5 out of 5 stars

I had a wonderful experience talking to …

I had a wonderful experience talking to Luke from Carolina. He was very sweet and relatable. He helped me better understand the terms and agreements by breaking them down. Very pleased. Had I spoke with a different rep, I may not have signed up so quickly. Great experience.

April 18, 2017
Unprompted review
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Rated 5 out of 5 stars

Perfection in a tv provider.

The man who helped me on the phone was the best sales person anyone could hope for. Helpful, funny, very conversational, and very respectful and well mannered. This is truly why direct tv is the best. Just hope further encounters are just as perfect !

April 11, 2017
Unprompted review
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Rated 5 out of 5 stars

My experience was Great

My experience was Great! The rep that helped me to open my account, was very professional and well versed in his job. It is not often enough that we encounter sales reps that know how to deal with the public. For every concern that I had ( Elan ) was equipped to answer my questions.

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

My experience was a great one

My experience was a great one. My service rep was polite, professional & funny. He found the best price for my budget & it made me very satisfied. His customer skills were great & he didn't take long with helping me set up my services.

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service with the host that was provided to help me out as a brand new customer. This was hands down the best service. So nice respectful and joyful.

April 4, 2017
Unprompted review

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